8.4
Very Good

From 5,648 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.4

Service and Facilites

8.5

People often mention about Ubud Hotel & Cottages Malang
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Staff Friendliness (63)
Ambiance (58)
Surroundings (52)
Bedroom (52)
Distance to City Center (46)
Hotel Area (44)
Bathroom (43)
Taste (39)
Room Space (38)
Family Friendly (36)
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Traveler Reviews Ubud Hotel & Cottages Malang

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Customer reviews

V***a
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9.1

/10

Reviewed 6 day(s) ago

Friendly staff, clean room and bathroom, Bali vibes, the pool is also cleaned regularly, so far so good. Thank you 🙏
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Z***z
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Staycation
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9.4

/10

Reviewed 1 week(s) ago

Very impressive and delicious food at breakfast. It's just a shame that there is a charge for adding water in the room, therefore I didn't add water.
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F***t
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Staycation
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8.8

/10

Reviewed 2 week(s) ago

the atmosphere is beautiful and like in Bali, the lack of lights in the room makes everything dim
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R***y
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10.0

/10

Reviewed 2 week(s) ago

highly recommended for staycation
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1 people find it helpful

T***s
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

Everything is good, only the pool area is not very clean. Then my c/o was the most late at 12 o'clock but he always chatted many times even though it wasn't 12 o'clock yet. Could you just remind him once and then if it's really close to 12 minus 15 minutes, you can remind him again like that?
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4 people find it helpful

Ayu T.
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10.0

/10

Reviewed 4 week(s) ago

Satisfactory service, really enjoyed staying here
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T***i
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Business
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8.5

/10

Reviewed 4 week(s) ago

comfortable and spacious place, clean room, very complete breakfast. thx
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1 people find it helpful

A***a
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Business
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8.2

/10

Reviewed 4 week(s) ago

All is good💕large room size, good environment, easy access to everywhere; strategic. Fast Wi-Fi but.. the minus is the room lighting; dim, maybe because all the lights are yellow.. and the sheets have blood stains. proving that the sheets have not been changed
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1 people find it helpful

A***a
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Staycation
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6.1

/10

Reviewed 4 week(s) ago

Ordered a Superior room with a fairly large room (I forgot the room number), but when I first entered the room, the room felt very damp. The floor of the room and bathroom were dusty, there was a lot of mold on the walls because it was so damp (you can see it in the photo I attached). On the ceiling of the room, there was the noise of mice/animals entering the ceiling. My partner and I couldn't sleep because it was so damp, noisy and the room smelled musty. In the morning, the room smelled of urine from mice, the smell was very uncomfortable! I wonder why a room like this is not suitable for sale. Please improve the service so that it can be more suitable and comfortable. The security guards at this hotel are also not friendly, only the front desk receptionist is friendly. For those who bring a car, checking in at this hotel is quite tiring because the road access is narrow. Please improve the service, room suitability and cleanliness of the room.
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4 people find it helpful

A***A
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Staycation
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8.8

/10

Reviewed 5 week(s) ago

Overall it's cool, the view is the best. The staff is friendly and very helpful. The only minus is that the parking lot is still outdoor. Come on management, build an indoor parking lot soon. Tq
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Accommodation's Reply
28 Feb 2025
Warm greetings from Ubud hotel & cottage, Thank you for your suggestions and input. We will improve our shortcomings, Sir.
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E***a
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Business
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10.0

/10

Reviewed 5 week(s) ago

The hotel staff is very friendly and makes it easy to check in and check out.
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1 people find it helpful

A***a
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Staycation
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6.6

/10

Reviewed 5 week(s) ago

Booked a Superior Classic room, the room's AC was so noisy that it was hard to sleep. The cleanliness of the room + bathroom could be improved.
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Accommodation's Reply
28 Feb 2025
Warm greetings from Ubud hotel & cottage, Thank you for your advice and input, sis, we apologize for the inconvenience during your stay at our hotel. We will evaluate and improve our shortcomings
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A***l
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Staycation
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10.0

/10

Reviewed 5 week(s) ago

Next time I'll come here again to stay and relax
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1 people find it helpful

Accommodation's Reply
28 Feb 2025
Warm greetings from Ubud hotel & cottage, Thank you sis, we look forward to your return.
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V***y
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8.5

/10

Reviewed 5 week(s) ago

Comfortable and quiet, suitable for staycation and a stay experience away from the saturated noise of the city.
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1 people find it helpful

Accommodation's Reply
28 Feb 2025
Warm greetings from Ubud hotel & cottage, Thank you very much sis. We look forward to your return.
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E***o
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Leisure
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8.5

/10

Reviewed 5 week(s) ago

The hotel is clean, comfortable, fragrant, the atmosphere is like Bali, there are many cafes around the hotel, the staff are friendly.
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1 people find it helpful

Accommodation's Reply
28 Feb 2025
Warm greetings from Ubud Hotel & Cottage, Thank you, we are waiting for your return.
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HASIHOLAN S.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 5 week(s) ago

Access to the location and to the city center is quite easy, the hotel atmosphere is calm and comfortable, the food (breakfast) is very Indonesian... if I go to Malang again, I will stay here.
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Accommodation's Reply
28 Feb 2025
Warm greetings from Ubud hotel & cottage, Thank you for your review sis. We look forward to your return
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nurul f.
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Transit
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9.7

/10

Reviewed 6 week(s) ago

Always come back here when I'm in Malang..
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1 people find it helpful

Accommodation's Reply
22 Feb 2025
Warm greetings from Ubud Hotel & Cottage, Sis. Thank you, Sis. We look forward to your return.
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E***a
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Staycation
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8.5

/10

Reviewed 6 week(s) ago

It's so comfortable to stay here, feel the Balinese feel.
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2 people find it helpful

Accommodation's Reply
22 Feb 2025
Warm greetings from Ubud Hotel & Cottage, Sis. Thank you, Sis. We look forward to your return.
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Hn Fi
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Leisure
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8.5

/10

Reviewed 6 week(s) ago

The hotel is nice, Balinese feel, honestly I really like the hotel, the staff are also friendly, it's really comfortable, at first I was a bit hesitant, because some people said that the place was a bit creepy, but it turned out not at all, I felt really comfortable there, I actually wanted to come back again 😭
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1 people find it helpful

Accommodation's Reply
22 Feb 2025
Warm greetings from Ubud Hotel & Cottage, sis. Thank you for your input and suggestions. We look forward to your return.
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Andhi R.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 6 week(s) ago

Asking for towels to be replaced was not possible with the excuse that they were out of stock. I was in room 303, the AC was old and noisy, the toilet water was smelly... otherwise it was satisfactory.
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Accommodation's Reply
22 Feb 2025
Warm greetings from Ubud Hotel & Cottage, sis, sorry for the inconvenience. Thank you for your input and suggestions, sis, we will improve our shortcomings, we look forward to your return, sis.
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Number of reviews per page
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