Chair coverings need replacement, some were even torn.

On the way to Hyderabad, I stayed for 3 hours in Ambassador lounge. Food was quite nice. Plenty of options. Seats are not great. Outside sofas are much more comfortable. TV is pretty ordinary. Suggest doing replacement of Sofas with recliners and foot rest. TV was clear. But can not hear anything. No South Indian socks. Suggest adding. Travelok pricing is very good. Suggest having secured internet. Charging stations were plenty. Each chair had couple.

Chair no comfort. Awful. Can not relax.

The transit purpose stay was satisfying. The lounge is comfy with lots of delicious food.

The area is good. Shower is good. Foods are below standard.

It was blocked and I couldn't leave Singapore so I couldn't stay at the hotel and had to go back. Indonesia, due to ICA visa problems, wrote the wrong amount in Singapore in just one day.

Steve from t2 ambassador transit lounge was very helpful and accommodative. T2 lounge is quiter compare to T3. Shower facility and toilet are very clean and well maintained.

Decent place to spend few hours in Changi. Would be good if during evening to early morning they allocate section for people who need to rest/quick sleep by turn off some lights.

The food is bad. The lounge is average. The only good thing about this lounge is their toilet and shower. It is clean.

my team cannot use the transit facility, must book the hotel first 😔

1. Sofa bed not provided as advertised 2. Aircon too cold especially for transit passengers staying through the nite till morning 3. No blankets provided It would have been same if not better occupying empty seats outside to transit rather than the lounge

Good place for stay, it's too cold in the evening after 12:00, food are ok, always available, Unfortunately there's no separation place for drying the hair, there supposed to be a special room tor the make up & drying the hair especially for the women who wear hijab. Because after I wash my hair, I have to go to common area to dry my hair, while all the man passing by. Apart from that, the service and everything are ok

I am very happy here because I can rest comfortably

Room is too small and I need to wait till 00.00 am for my room while I did indicate in my message that requesting check in at 8 pm

The lounge is nice, meal is great. Thank you.

It is not the hotel but the lounge.. No room unless you pay extra.

It's very quiet, clean, and convenient, very good.

Good enough. Clean. Food good.