8.5
Very Good

From 7,546 reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Hotel Santika Radial Palembang
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Staff Friendliness (72)
Variety (62)
Bedroom (61)
Ambiance (56)
Distance to City Center (55)
Room Space (53)
Bathroom (49)
Hotel Area (49)
Accessibility (47)
Taste (46)
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Traveler Reviews Hotel Santika Radial Palembang

Number of reviews per page
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Customer reviews
A***r
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9.7

/10

Reviewed 2 day(s) ago

Great, I'll come here again if I ever visit this city.
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A***r
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9.7

/10

Reviewed 2 day(s) ago

Great, always successful, amen and even cooler.
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P***i
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Transit
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9.7

/10

Reviewed 3 day(s) ago

Comfortable and clean, always stay here every time I go home and return for Eid.
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Azka D.
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Transit
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9.7

/10

Reviewed 4 day(s) ago

Strategic location, only the parking lot is narrow and difficult to access in and out.
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1 people find it helpful

S***n
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Leisure
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10.0

/10

Reviewed 5 day(s) ago

The hotel staff is friendly, the service is good and the breakfast is delicious.
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Wibowo T.
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9.1

/10

Reviewed 5 day(s) ago

strategic location, comfortable rooms, need variety of food for breakfast and improve taste
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W***o
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Business
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10.0

/10

Reviewed 1 week(s) ago

The hotel's location is very strategic in the culinary center area. Close to Transmart and also shopping centers. In addition, it is close to the LRT station that can connect to the airport. So it is easy to reach. In addition, near the location there is also a famous souvenir center in Palembang, namely Pempek Nony, Pempek Pak Raden, Pempek Beringin. I got a free upgrade so that it was more spacious and the view from the room was extraordinary. The variety of food for breakfast is also quite a lot and every morning Palembang specialties are always served. The breakfast tastes good. There are swimming pool and gym facilities. But it seems there are no playground facilities for children. If I have the opportunity to come to Palembang, I plan to stay here again.
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next arrival. Best regards, Management of Hotel Santika Radial Palembang
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S***a
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Staycation
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8.5

/10

Reviewed 2 week(s) ago

Good facilities, good food, clean and comfortable rooms, friendly and responsive staff, easy access, affordable and fun. Also in an area close to public facilities so it's easy to go anywhere. It's really good
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang. First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next arrival. Best regards, Management of Hotel Santika Radial Palembang
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S***a
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Staycation
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8.5

/10

Reviewed 2 week(s) ago

Okay, comfortable and pleasant, this is really good. Yes, it's worth it for the price. Cold AC, clean room, clean toilet, it's really good.
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Accommodation's Reply
17 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next arrival. Best regards, Management of Hotel Santika Radial Palembang
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605 N. S. R.
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Staycation
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9.7

/10

Reviewed 2 week(s) ago

The room is very comfortable, the atmosphere is comfortable.
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Accommodation's Reply
17 Apr 2025
Dear Mr. N, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next arrival. Best regards, Management of Hotel Santika Radial Palembang
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Iwan F.
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9.7

/10

Reviewed 2 week(s) ago

The hotel is nice and clean. The service is also okay.
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Accommodation's Reply
17 Apr 2025
Dear Mr. Iwan, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next arrival. Best regards, Management of Hotel Santika Radial Palembang
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Darwis A. S.
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10.0

/10

Reviewed 2 week(s) ago

Delicious food, friendly service.
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Accommodation's Reply
17 Apr 2025
Dear Mr. Darwis, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the strategic location, facilities and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next arrival. Best regards, Management of Hotel Santika Radial Palembang
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N***r
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10.0

/10

Reviewed 2 week(s) ago

The room is clean, the service is friendly. Ms. Nia is very helpful and friendly.
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Accommodation's Reply
17 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various strategic locations, facilities and services from the staff of Hotel Santika Radial Palembang, namely Ms. Nia. Providing overall comfort for customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next arrival. Best regards, Management of Hotel Santika Radial Palembang
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Nensi S.
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10.0

/10

Reviewed 2 week(s) ago

The room is comfortable, the breakfast menu has many variations.
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Accommodation's Reply
17 Apr 2025
Dear Mrs. Nensi, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various strategic locations, facilities and services of Hotel Santika Radial Palembang. Providing overall comfort for customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next arrival. Best regards, Management of Hotel Santika Radial Palembang
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N***i
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Staycation
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8.5

/10

Reviewed 2 week(s) ago

First staycation in Palembang and stayed here, overall it was fun staying here, the staff was friendly, but the parking lot was really full 😁
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1 people find it helpful

Accommodation's Reply
10 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the excellent service from the staff of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next arrival. Best regards, Management of Hotel Santika Radial Palembang
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A***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

Helpful and friendly staff. Delicious food. Thank you.

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Accommodation's Reply
09 Apr 2025
Dear Mr. A***i, Warmest Greetings from Hotel Santika Radial Palembang, Thank you for sharing such excellent remarks of your recent stay. We are thrilled to know that you had a pleasant stay with us and delighted with the quality of our service. Once again, thank you for your valued remarks and we look forward to welcoming you and your colleague to Hotel Santika Radial Palembang soon. Sincerely Yours, Management of Hotel Santika Radial Palembang
d***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

friendly receptionist, thank you, Ms. Melinda, she really cares about her guests, such as asking about their satisfaction during their stay, I really like the service, thank you again, Ms. Melinda
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Accommodation's Reply
17 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various strategic locations, facilities and services from the staff of Hotel Santika Radial Palembang, namely Ms. Melinda. Providing overall comfort for customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next arrival. Best regards, Management of Hotel Santika Radial Palembang
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Yuni A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The first time I entered the room, it smelled good, clean, and cool. The food was delicious and fresh. The staff service was good, friendly, and fast. The location is quite strategic, if you want to go to Transmart or the malls, it's quite close. Overall, I was very satisfied staying at this hotel.
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Accommodation's Reply
17 Apr 2025
Dear Mrs. Yuni, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various strategic locations, facilities and services of Hotel Santika Radial Palembang. Providing overall comfort for customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next arrival. Best regards, Management of Hotel Santika Radial Palembang
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

always happy and okay with this hotel, can view Ampera Bridge
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Accommodation's Reply
17 Apr 2025
Dear Sir/Madam, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the various strategic locations, facilities and services of Hotel Santika Radial Palembang. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next arrival. Best regards, Management of Hotel Santika Radial Palembang
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Suhendra
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

The hotel staff is friendly, including the efficient room cleaner Mr. Agus.
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Accommodation's Reply
10 Apr 2025
Dear Mr. Suhendra, Warm greetings from Hotel Santika Radial Palembang, First of all, we would like to thank you for sharing your experience at Hotel Santika Radial Palembang. We are pleased to know that you are satisfied with the excellent service from our Housekeeping staff, Mr. Agus. Providing overall comfort for our customers is our vision & mission in serving you. We are happy to receive criticism and suggestions to improve the quality of service and facilities to welcome your next arrival. Best regards, Management of Hotel Santika Radial Palembang
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Number of reviews per page
20
40