8.4
Very Good

From 1,657 reviews

Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about The Grantage Hotel & Sky Lounge
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Bedroom (48)
Bathroom (40)
Room Space (38)
Ambiance (34)
Surroundings (32)
Accessibility (32)
Staff Friendliness (32)
Taste (31)
Distance to City Center (30)
Hotel Area (28)
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Traveler Reviews The Grantage Hotel & Sky Lounge

Number of reviews per page
20
40

Customer reviews

D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.4

/10

Reviewed 1 day(s) ago

Easy access, close to AEON. The room is quite spacious & clean. It's just that there are cockroaches in the bathroom. Thank you.
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1 people find it helpful

P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 day(s) ago

The first time I arrived there were no security guards or staff to help in the parking lot but fortunately it was still quiet. For the room type yesterday I took a deluxe suite, requested a king but got a twin but it was quite large and had been combined by the hotel. The AC was cold, the floor was not peeling, complete amenities, the refrigerator was cold so far what was feared did not happen like some of the reviews that had been read. There were no cockroaches or ants, the room was quite soundproof, and I slept soundly and soundly. If I may suggest, maybe the curtains can be replaced because they are starting to have holes and the bathtub also has an uneven surface because after soaking my child actually got wounds on his buttocks and it was sore and scarred until now. Next time for those who want to stay, I suggest it's better to just wear clothes so it's safer. So far I'm satisfied with my staycation here, hopefully some points can be improved in the future.
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S***i
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 day(s) ago

Very nice hotel, will be back here for staycation with family

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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 day(s) ago

check in check out process was very quick. the room is quite spacious but the cleaness of the bedsheet was disappointed, smelly and stained. bathroom was okay.

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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.7

/10

Reviewed 4 day(s) ago

for breakfast today.. not like before.. a bit lacking🙏, for the sheets please pay attention again, digital TV service and wifi signal are great..
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N***a
icon-Staycation
Staycation
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8.5

/10

Reviewed 1 week(s) ago

The room is comfortable and the staff is friendly.
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G***s
icon-origin-TRAVELOKA

7.8

/10

Reviewed 1 week(s) ago

The room door is broken, if you want to enter the room you have to call the hotel staff.
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I***I
icon-Leisure
Leisure
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8.2

/10

Reviewed 1 week(s) ago

There are small cockroaches in the room and in the bathroom.
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3 people find it helpful

neysha c.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 1 week(s) ago

The hotel is good for a staycation.
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Tonanda P. N.
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Staycation
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10.0

/10

Reviewed 2 week(s) ago

Clean and comfortable room is perfect for resting! Recommended for all travelers!
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A***i
icon-origin-TRAVELOKA

8.2

/10

Reviewed 2 week(s) ago

Parking is very narrow, the incline/descent of the basement parking building is very steep. If you bring a private vehicle, you should think twice about staying here.
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2 people find it helpful

N***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

The hotel is okay, beautiful, good, clean, the price is also cheap.
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1 people find it helpful

N***a
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

Staff is okay, rooms are clean, beautiful, aesthetic. I come here very often 😉
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S***I
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly and helpful and the atmosphere is comfortable.
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i***a
icon-origin-TRAVELOKA

9.7

/10

Reviewed 5 week(s) ago

Very comfortable, Netflix is also unlimited
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2 people find it helpful

B***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

6.0

/10

Reviewed 6 week(s) ago

The location is okay, but the cleanliness is very bad, there are many small cockroaches in the toilet, the pillow cases look dirty, stayed on Saturday to Sunday but the food was not opened buffet, there was only a choice of fried rice or omelettes. Given 3 breakfast vouchers when checking in because I brought a child. But only given 2 meals. 1 voucher is not valid. Just stay here once
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4 people find it helpful

Accommodation's Reply
06 Mar 2025
Dear Mr./Mrs. B*y, Thank you for taking the time to tell us about your experience at The Grantage Hotel & Sky Lounge. We regret that your experience did not meet your expectations and we would like to express our sincerest apologies. We strive to provide better service to every guest therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent any future issues from occurring. We appreciate you sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Thank you. Dheny. E-Commerce
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A***a
icon-Staycation
Staycation
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8.7

/10

Reviewed 7 week(s) ago

The wifi signal is unstable, it's better to stay on weekdays, if it's the weekend the breakfast options run out very quickly.
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3 people find it helpful

Pawestri R. N.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 8 week(s) ago

The service from the hotel was really good, helped with manual rescheduling and it was approved 🫶🏼
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1 people find it helpful

Accommodation's Reply
06 Mar 2025
Dear Mr./Mrs. Pawestri RN, Thank you for your positive comments regarding your visit to our hotel. We hope your next visit will be as satisfying as the previous one. Best regards, Dheny. E-Commerce
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k***a
icon-Staycation
Staycation
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9.7

/10

Reviewed 8 week(s) ago

Room is clean, nice and spacious. The table can be bigger tho. The bathtub drainage was broken but they immediately responded to our call to service the broken tub. Good service.

1 people find it helpful

Accommodation's Reply
06 Mar 2025
Dear Mr./Mrs. ke*a, Thank you for your positive comments regarding your visit to our hotel. We hope your next visit will be as satisfying as the previous one. Best regards, Dheny. E-Commerce
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G***t
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 8 week(s) ago

The hotel staff is friendly and the location is close to the city center.
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1 people find it helpful

Accommodation's Reply
06 Mar 2025
Dear Mr./Mrs. G*t, Thank you for your positive comments regarding your stay at our hotel. We hope your next visit will be as satisfying as the previous one. Best regards, Dheny. E-Commerce
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Number of reviews per page
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