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Traveloka (178)

7.9

Pleasant

From 178 reviews

Provided by travelers on

Cleanliness

7.9

Room Comfort

7.8

Meal

7.7

Location

8.1

Service and Facilites

8.0

People often mention about Hotel Ermasu Merauke

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Staff Friendliness (5)

Check-in/out Time (4)

Ambiance (4)

Bedroom (4)

Bathroom (4)

Distance to City Center (3)

Accessibility (3)

Wifi (3)

Surroundings (2)

Family Friendly (2)

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Traveler Reviews Hotel Ermasu Merauke

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f***i

Transit

8.1

/10

Reviewed 4 week(s) ago

Service is not up to standard

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1 people find it helpful

r***a

8.5

/10

Reviewed 5 week(s) ago

safe n comfortable all the employees are friendly

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E***h

Transit

5.7

/10

Reviewed 17 week(s) ago

I will not be staying here again.

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2 people find it helpful

Sudjudi A.

Business

8.5

/10

Reviewed 22 week(s) ago

Decent hotel with a price of 320 thousand. You can check in early, the AC is cold, the hot shower is ok, there is a coffee/tea maker, but unfortunately the room WiFi and TV are not optimal. And there are no free hotel airport pick-up and drop-off facilities even though the advertisement does. Workers renovating hotel buildings stop at 17.00. For guests' comfort in resting.

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D***y

10.0

/10

Reviewed 29 week(s) ago

Great service and the servicer is very good and nice. I like taking the downstairs room because I can use Netflix.

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D***y

9.7

/10

Reviewed 29 week(s) ago

Great service and the servicer is very good and nice. I like taking the downstairs room because I can use Netflix.

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Accommodation's Reply

27 Jun 2024

Dear Mr. D***y, Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you Alun Suwarda (Ecommerce koordinator)

N***o

6.6

/10

Reviewed 38 week(s) ago

Not recommended to stay here, because the receptionist is not on standby and the hotel is noisy.

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Accommodation's Reply

25 Apr 2024

Dear Mr. N***o. Thank You For Choosing Ermasu Hotel Merauke. We do apologize for this inconvenience, we hope for next stay our beloved guest have a great serve experience. And thank you for feed back to us. Thank you. Alun Suwarda. (Ecommerce koordinator).

E***n

10.0

/10

Reviewed 43 week(s) ago

The best hotel is probably just that the TV in the room is about time to be given a 32 inch size and suggestions to add cable TV broadcasts in the room.

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LEONARDO F. O.

6.3

/10

Reviewed 54 week(s) ago

Kali ini pelayanan di Hotel Ermasu kurang baik padahal saya nginap 3 hari 2 malam. Contohnya tidak ada tisu maupun air mineral di atas meja selama 3 hari dan kloset yang sudah rusak. Showernya juga sudah rentang rusak.

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Anton Kosay

6.6

/10

Reviewed 54 week(s) ago

Resepsionis yang wanita kurang ramah dan profesional, KTP atau SIM tidak bisa di foto copy seperti hotel-hotel pada umumnya karena harus ditinggalkan sebagai jaminan sampai check out.

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pariyanto

9.1

/10

Reviewed 68 week(s) ago

Hotel favorit untuk sekedar transit menunggu penerbangan. Murah dan cukup nyaman. Air lancar. Di depan ada kios 24 jam. Tiap transit menginap di sini. Staf ramah & sangat membantu termasuk yang kemaren booking di aplikasi ternyata salah tanggal check in. Dari staf hotelnya langsung dibantu untuk konfirmasi ke pihak agen online. Jempol buat staf hotelnya

1 people find it helpful

Accommodation's Reply

16 Oct 2023

Dear Mr. PARIYANTO, Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it 's important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you. Alun Suwarda. (Ecommerce koordinator).

Dewi S.

9.4

/10

Reviewed 73 week(s) ago

The place is clean, nice, also comfortable 😍

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Accommodation's Reply

02 Sep 2023

Dear Mrs. dewi somar, Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this, it 's important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you. Alun Suwarda. (Ecommerce koordinator).

Jimmy T.

8.8

/10

Reviewed 75 week(s) ago

The hot water is smooth, the rooms are spacious.

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Accommodation's Reply

16 Aug 2023

Dear Mr. Jimmy turlette, Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this it's important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you. Alun Suwarda. (Ecommerce koordinator).

nadifa a.

6.0

/10

Reviewed 77 week(s) ago

Kamar lengket, AC tidak dingin.

1 people find it helpful

Accommodation's Reply

16 Aug 2023

Dear Mrs. Nadifa nadifa Thank You For Choosing Ermasu Hotel Merauke We do Appologize for this inconvenience we hope for next stay our beloved guest have a great serve experencience and Thank you for feed back to us Thank You Alun suwarda (Eccomerce koordinator )

fitri

10.0

/10

Reviewed 81 week(s) ago

Bagus. Pokoknya nyaman dan aman.

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Accommodation's Reply

30 Jun 2023

Dear Mr.Fitri Indrawati, Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you. Alun Suwarda. (Eccomerce koordinator).

Nofa w.

9.7

/10

Reviewed 85 week(s) ago

Really recommended, really affordable price I stayed 2 days all hotel staff super friendly service, nice clean room room 107, breakfast wifi water heater really worth it at that price.

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1 people find it helpful

Accommodation's Reply

09 Jun 2023

Dear Mr.Nofa Widodo, Thank you for choosing Ermasu Hotel Merauke, very glad to hear about this it ' s important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you. Alun Suwarda. (Eccomerce koordinator).

Agung H.

8.8

/10

Reviewed 96 week(s) ago

Budget hotel yang sesuai harga, pelayanan yang cukup baik dan ramah.

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Accommodation's Reply

24 Mar 2023

Dear Mr. Agung Hartanto, Thank you for choosing Hotel Ermasu Merauke, very glad to hear about this it 's important to us for keep going extraordinary for guest experience and thank you for great input for us and please don't hesitate contact us if any question and information. We hope for next stay we can serve the best. Thank you. Yusup Maulana Mana. (General Manager Area).

Leny N. S.

8.8

/10

Reviewed 98 week(s) ago

Comfortable, very friendly service. Thank you to Mas Tri who was very helpful 🙏🏻.

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2 people find it helpful

Sulaiman M.

8.8

/10

Reviewed 101 week(s) ago

Mantap bersih dan ramah tamah pokok baguslah

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Accommodation's Reply

22 Feb 2023

Dear , Mr. Sulaiman MI Thank You For Choosing Hotel Ermasu Merauke,Very Glad To Hear about This its Importent To Us For Keep Going Extraordinary For Guest Experience and Thank You For Great Input For Us and Please dont hesitate contact us if any question and information We hope for next stay We can serve The Best Thank You Yusup Maulana Mana (General Manager Area )

Handi Virawan

6.0

/10

Reviewed 105 week(s) ago

The hotel is a bit dark. Hopefully given more explanation. Good luck for the future.

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Accommodation's Reply

16 Jan 2023

Dear, Mr. Handi, Thank you for choosing Hotel Ermasu Merauke, very glad to hear about this its importent to us for keep going extraordinary for guest experience and thank you for great input for us and please dont hesitate contact us if any question and information we hope for next stay we can serve the best. Thank you. Yusup Maulana Mana (General Manager Area)

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