7.7
Pleasant

From 253 reviews

Provided by travelers on
Cleanliness

7.7

Room Comfort

7.5

Meal

7.7

Location

7.9

Service and Facilites

7.7

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Traveler Reviews Hotel Mutiara Panderman Inn Syariah

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40

Customer reviews

Oktaviana P. A.
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6.0

/10

Reviewed 51 week(s) ago

Sepi. Kotor di sekitar tempat tidur. Channel tv tidak banyak karena saya bawa anak kecil.

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Tutut w.
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9.7

/10

Reviewed 60 week(s) ago

Tempat menginap yang sangat recommended. Kamarnya luas, sprei toilet, lantai bersih. Ada masjid dalam komplek hotel.

1 people find it helpful

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Achmad S.
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5.6

/10

Reviewed 71 week(s) ago

Bed is dirty, linen is not changed. Bathroom is dirty. Room is no AC!

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Ali M.
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6.1

/10

Reviewed 88 week(s) ago

The bathroom doesn't have shampoo, toothbrush and toothpaste.
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Rizqi A.
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4.8

/10

Reviewed 119 week(s) ago

The hotel is not clean, the pillows smell, the sheets are still dusty and have stains. I understand that budget hotels don't have many facilities, but that's not the case either. Please improve the service. Thank you. 🙏.
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Rinda j. m.
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5.9

/10

Reviewed 119 week(s) ago

Mohon maaf banget ya. Untuk pelayanan kurang maksimal. Saya check in malam (20.00) resepsionisnya asik main HP dan ngerokok. 😅. Suasana kurang nyaman, saya pikir ada beberapa lantai, eh gak taunya cuma 1 lantai jadi beda dengan ekspektasi saya. Mirip kamar kos yang kamar mandi dalam cuma kasurnya twin.

3 people find it helpful

Leni d. m.
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6.1

/10

Reviewed 134 week(s) ago

The hotel is quiet, the KM is dirty, the water flow is very small. Not recommended .
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3 people find it helpful

Gunawan S.
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8.5

/10

Reviewed 144 week(s) ago

The pillows and spray are a bit dirty.
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2 people find it helpful

Yulius S.
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6.3

/10

Reviewed 147 week(s) ago

The hotel staff is actually very friendly, unfortunately the building is not good so the sound of the next room can be heard clearly from our room.
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Rieke D.
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5.1

/10

Reviewed 151 week(s) ago

Dirty rooms that do not match the description, the beds are moldy, and wet in the corners, the bathroom is dirty and smells, like an old hotel that is not occupied. Very not recommended at that price.
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3 people find it helpful

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H U F. T.
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5.4

/10

Reviewed 152 week(s) ago

The rooms are dirty like they lack maintenance, there are lots of cockroaches and small animals, no air conditioning even though in the reference there is AC, between rooms are not impermeable so they are noisy, not recommended.
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3 people find it helpful

Putri E.
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6.0

/10

Reviewed 170 week(s) ago

The reception service is good. the room does not match what is shown in the picture. No water heater. Tea. Sugar. No coffee either. There is no storage cupboard. Is it because the room is small so it is not provided. In the bathroom there were cockroaches. Plans for 2 nights but didn't make it because I was already disappointed.
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5 people find it helpful

Dzulfri D.
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8.5

/10

Reviewed 182 week(s) ago

There are water heater, TV, WiFi, parkir area and clean. Nice.

3 people find it helpful

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Samsuri
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5.5

/10

Reviewed 183 week(s) ago

Ask for a blanket, give a used blanket for eating mice & the room is not soundproof/noisy next room, does not match the photo of the room, there is no wardrobe.
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10 people find it helpful

Frendis Y. R.
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8.5

/10

Reviewed 184 week(s) ago

Bagus, pelayanan baik, kamar bersih, rekomen untuk travel

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Abd K.
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4.8

/10

Reviewed 185 week(s) ago

The picture doesn't match, it's stuffy, there's no air conditioning or fan, it's hot. There is no motorbike parking garage. For children, it will not feel comfortable because there is no air conditioning or fan.
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3 people find it helpful

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Herni F.
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8.8

/10

Reviewed 186 week(s) ago

Kamar bersih, air panas nyala, parkiran luas, pas banget pokoknya.

1 people find it helpful

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Fakhrun N.
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8.5

/10

Reviewed 188 week(s) ago

Cheap prices, good service, thank you.
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ahar y.
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8.5

/10

Reviewed 197 week(s) ago

Pelayanan sopan. Dan parkiran sangat luas berdampingan dengan masjid.

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Christian Y. W.
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6.1

/10

Reviewed 200 week(s) ago

Untuk service sangat puas. Namun dari segi kamar di aplikasi tertulis ada AC tapi nihil. Jadi terasa sauna. Air kamar mandi sangat pelit. Untuk harga segini menurut saya sangat kurang. Saran saya coba dari pihak Hotel Mutiara ini benchmark dengan hotel lain, karena harga kalian sama, tapi fasilitas dan lain-lain lebih menang yang satunya. Terima kasih maaf atas kekecewaan saya.
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4 people find it helpful

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