Overall Ratings & Reviews Golden Town Sapa

The hotel is clean and the staffs really helpful even though they only speaks Vietnamese. Few things as a guest you need to know to make your stay memorable are. 1. If you want your room to be cleaned, leave the key at the reception, if not they will not clean it for days. 2. AC and hot water are not always on, especially hot water you have to call the reception to turn it on, otherwise you'll get super cold water. 3. Somehow the direction put on Traveloka 's map is incorrect, I have to turn round and round and asked other hotel where the location is. It is urgent need to change to the correct one. 4. Bottle water bottle only for the 1st night, after that you need to buy it on your own.

Resepsionis sangat ramah dan helpful. Kamarnya luas dan bersih.

I arrived there at 5 am I waited until 8 am but early check in was asked for 150,000 VND. The room was very cold there were gaps in the windows and doors. There is no heating.

The bedroom is just nice enough. Cute owner. Good support

The hotel is near the night market and near restaurants so it is very convenient. Clean, friendly.

The hotel informed me that the room was booked through an app so there was no AC (????) Hot water had to wait a long time to get hot. Good staff, relatively clean hotel, near G8 and Ha Son Bus Stations, near the Market.

Rooms are flooded with water leaks or hot water cuts are terrible

Very bad service But get the money really fast

Clean hotel, enthusiastic, attentive staff

The hotel is very bad in terms of service, always turn off the water heater even though it's 4-5 degrees Celsius outside, guests go out without using hot water but still turn it off, when the guests come back, they have to wait to start the water heater around 45 minutes - 60 minutes, the room is always wet. In the room, there is a hot air conditioner, but when you want to use the air conditioner service, you have to pay an additional cost of 150k - 200k for 1 person.

The room is clean and good, the staff is enthusiastic, but it's a bit far from the center

The hotel owner is pleasant for early check-in but the room is dirty. Toilet too, weak water not hot enough, no paper, no room cleaning, no fridge. However, the supply requirements are still met. Maybe due to the absence, there is no cleaning staff. Saw a young male serving.

Good in the price range, thanks to the hotel for renting a car, it is very ok. Satisfied

Hotel sạch sẽ, Anh Chị chủ rất thân thiện

Khách sạn có mùi khai, ẩm mốc, vòi sen thì đểu không tắm được book phòng 1 giường nhưng đến nơi lại báo hết và sếp cho 1 phòng khác xa ảnh trên mạng, nói chung không xứng đáng với giá tiền.

The room is not like the photo and the staff attitude is very rude

Anh chị chủ rất nhiệt tình. Phòng ốc sạch sẽ. Gần trung tâm. Đi bộ 100m ra chợ. Lần sau sẽ quay lại.

funny boss pleasant. customer care.

Nice room, clean, cute staff. Close to the night market too, convenient to move

Regularly turn off the hot water, air conditioner in guest room, bad breakfast. Do not come back next time