Overall Ratings & Reviews Hampton Inn and Suites Dallas/Plano Central

Thank you for the stay

Other than the cigarette box I found in the top of the closet when I checked in, this place is great. From check in to check out, breakfast, cleanliness, great staff. I’ll definitely be back.

We stayed here multiple nights. Great breakfast, and very clean

No need to

I changed this reservation after I booked it for that Wednesday. It saved when I changed it, but it didn’t save after I left Expedia site. Expedia tried to get them to put the charge for that Wednesday and they wouldn’t accept it, knowing I was there and needed a room. I left and booked the Holiday Inn Express next door. Much nicer building and staff!

Very nice staff ! Let me check in early ! Hotel is very clean and nice ! Great exercise room !

I was there over the Christmas holiday, so I understood and was happy that Hampton let guests know that housekeeping staff would not be working on December 25. However, when I asked for clean towels on the morning of December 26, the clerk said that he would take care of it. However, when I returned to my room that night, the clerk had not "taken care of it." I had to go back down to the night clerk and get a set of towels. A minor problem, but irritating when I thought that I could rely on the Hampton staff to do what they said that they would do.

Toilet was clogged spoke with front desk and they said they would send someone up as soon as they arrived so we deciced to unpack and go out for the day while it gets fixed. When we arrived back the toilet was still clogged and we also noticed the shower was a bit dirty. They offered to changed rooms after we unpacked everything. We ended up leaving a day and a half early.

The breakfast was very nice, though I wish it had been served a little later rather than stopped at 9:00 a.m. The sheets looked clean, but were not crisp. They felt like they had been slept in.

The stay is good and just that washroom seems to be old or renovated.

The property was clean and the staff was friendly. Close to restaurants and shopping.

Good service

We liked that it was clean and spacious.

The beds were very comfortable. We had a qui k 1 night stay on our way to Colorado and we slept very well. Hot breakfast was good before hiting the road again.

We enjoyed our stay, it was clean and felt safw

Breakfast was a plus and we'll set up. Room was up to date clean and organized. Definitely will be staying here again.

My kids and I really enjoyed the property

The staff was friendly and efficient, helping us with changing pillows to avoid a feather allergy and providing a suggestion for dinner nearby. I would rate them as excellent.

Very clean and tastefully furnished. Decent breakfast. Would definitely stay there again.

Good