Thank you very much for your choosing our place as your destination in Hoi An. Wish you all happy with new destination and hope to see you soon.

Thank you young people for coming and staying at our house. Wish you success in life, have more good experiences. See you again.

Thank you, good luck, success, more experiences and see you again

Thank you very much for staying at our house when you come to Hoi An. Wish you good health, success in life and see you again.

Thank you very much for coming to Hoi An and staying at our homestay. Wish you good health, success and see you again.

Thank you and your family for coming and staying at our homestay when traveling in Hoi An. See you again!

Hello Khanh Linh: Not sure what to say about your review for your lack of standards, nitpicking and spite when you could have met and told me directly when I saw you off at check out. - You booked the room at 8am the same day, so it doesn't mean the price is cheap but the service is reduced. - You arrived by motorbike with your boyfriend at 1pm and asked to check in because you were sleepy, but the room was not cleaned yet and was waiting to dry, so we didn't give you the room until 2pm, and the toilet was cleaned (maybe not dry yet). - In the desk drawer there is a plastic bag containing unused personal hygiene items such as: toothpaste, toothbrush, comb, shower cap for guests to use, it is not trash. - When you arrived to check in, we also met you. and we are responsible for introducing and promoting to you as well as all visitors to Hoi An about the attractions and entertainment in Hoi An (and we provide these services), using it or not is up to the guests. - Our accommodation is a HOMESTAY, We do not DISAPPEAR because we are the owners and do other jobs as well as serve many other guests. When you need to find out any information, if you cannot meet us, you can call me so I can support you faster (because you are Vietnamese, you and I speak the same language). - When it is almost time for you to check out, we will consider your schedule and ask to arrange a more suitable time for cleaning the rooms in other areas. When you check out, I will also be there to see you off. We have thoroughly informed the housekeeping staff about this. -There is no requirement for early check-out. No one's life is complete or perfect. Thank

Thank you very much for staying at our homestay when traveling to Hoi An. Wish you good health and success in life. See you again. Best regards

Thank you very much for staying at our homestay when traveling to Hoi An. Wish you good health and success in life. See you again. Best regards

Thank you very much, I wish you good health and many good trips in the future. See you again.

Thank you very much, I wish you good health and success in life. See you again.

Thank you and your family for coming to Hoi An and staying at our house when you visit your hometown. Wish you and your family good health and success in life. See you again.

Thank you very much for coming to Hoi An and staying at our homestay. Wish you health, youth, success and see you again.

Thank you very much. Wish you all youth, health, success and see you again.

Thank you very much for staying at our homestay when coming to Hoi An. Wish you success in life, have many good trips and see you again.

Thank you for staying at our home. We would like to respond to your untrue comments about my house. In Traveloka's bookings, check-in time is after 14:00 and check-out time is before 12:00. You booked a room "Double Room with city view 304" which is the lowest and smallest room in our rental system. At 09:22, you brought your luggage and asked to check in, we said the room was occupied, you left your luggage and went for a walk, we asked you to leave your phone number and when this room is available, we will call you. At 11:30, you came back to ask for the room, the home side said that the guest had not checked out yet, and you went to lunch. At 12:30, you came back to ask to check in, the room you booked had just been checked out and had not been cleaned yet, but the room would be delivered at 14:00. Due to the extremely hot weather, seeing that the couple was old but looked uncomfortable, the home team suggested "currently there is a room called "Double Room with city view" which has just been cleaned, this room is larger, more airy and the rental price is much higher than the room you booked. If you agree to pay an additional 50,000, I will change the room for you and you will receive it without having to wait for the room you booked until it is cleaned" and the couple happily agreed to change the new room to "Double Room with city view". The old room could not be canceled, so we accepted to leave it empty, could not resell it to other guests on Traveloka, only waiting for individual guests to pass by. The couple's stay was very enjoyable. When checking out at 11:45 the next day before going to lunch and waiting for the bus back to Hue, the couple saved the phone number and made an appointment to come back. We were very happy. But we think a lot when having to respond to such feedback, and there is no such thing as pre-check-in with extra charge as above. Best regards

Thank you very much for staying at our homestay when you come to Hoi An. Wish you good health, success in life and see you again.

Thank you very much. Wish you success in life. See you again. P/s: Homestays in Hoi An are mostly 2 to 3 floors, the available houses do not have elevators, Homestays welcome guests to stay together to learn about Hoi An culture.

Thank you very much. We have also set up CI and CO times on the booking information. But we are still flexible in supporting early check-in time for guests (if the room is available) and still flexible in checking out until 12PM. Regarding cleaning, we will try to do better with our homestay to serve guests. Sincerely thank you for the above information.