The room did not match as in the picture even though in a good picture it turned out that the hotel was given a room that was a shabby building. The bed was not comfortable, it was rickety, the shower only had five points where the water continued to be dirty. Usually when you sleep in oyo, there is no oyo symbol on this mattress, a thin blanket with holes in it, it's a shame I didn't take a photo of the room, I'm really disappointed that I didn't stay at Gracia twice like this. In the photo of the new building, when you arrive, the slum building is given.

The water is not hot, dirty litter is scattered around the hotel.

The wifi can't be used, when you ask to move rooms you can't because you order through the application.

I was charged a no-show fee even though I had stayed there in a private room and I was disappointed that the cs hotel did not cancel it.

I regret staying at Gracia. Luckily only last night. What I see in the pictures is the nice orange color of the new building. When I got there, I was given an old building room. The building is no longer usable. The bathroom is shabby. Dirty. When I wake up in the morning, I want to take a shower, the water is thick, but only for a moment. The flow of water is clogged below it. So stagnant water. I complained that it wasn't there, I said pointing to the new building. He said it wasn't in the app. It's 23 o'clock in bed. How come the blanket smells of sour man's armpits. If you want to complain, you're lazy first, just accept it. Isn't it washed by someone else? I'm being victor and nagging myself. Hi, basically 1 star for Gracia. The hotel walls are also dirty. It's painted once a year. Don't want to take the money. Too bad I didn't get to take the photo. Don't think about making a motto. Don't be shy about taking photos. The hotel is bad. If you don't believe it, just come and go there. Book yourself to know the taste. The sandals are just as good as in other hotels. But it doesn't match reality.

I often stay in hotels, starred hotels have also often gone in and out, but only this hotel has unsatisfactory service, even though I only transited at this hotel, since the other hotels were full, very unsatisfactory. Dirty place. The service is not good.

The place is dirty, poorly maintained, looks shabby, not clean.

Tempat nya strategis. Cuman bagian kamar mandi nya kotor dan jorok sekali. Terutama bagian closet nya.

Saya pikir di hotel yang baru nya ternyata kesamping hotel tersebut ada bangunan tua terpisah. Dan kurang sip tapi sudah terlanjur. Begitu terasa ac nya hidup ternyata bau rokok akhirnya minta pindah kamar yang no smoking. Tapi tidak jauh beda rasanya kurang nyaman dan tidak ada kaca rias kecuali harus ke toilet untuk berias karena saya mau ke undangan begitulah. Namanya diskon jadi jangan percaya dengan diskon. Kita terkesima dengan iklan dan tampilan yang menggiurkan. Itu cuma iklan seharus nya ditampilkan yang sesungguh nya agar orang tidak kecewa. Dan untuk pelayan Receptionist nya baik dan ramah.

The door to the room is very large and is blocked using tissue, which keeps the bed rickety and the bathroom door cannot be closed from the outside.