The remote needed batteries and then the TV had to be rebooted several times. The light bulb was put on the lamp by the bed on the side with the clock. There wasn't any coffee cups left in the room after they cleaned it. And you two guests in a room and yet you only get one packed to make one cup of real coffee.the pool looked nice, it was nice to be able to do my own laundry. I dont like the linen and towels not getting changed daily.