We recently stayed at Tira Vilagna Suites in the Kintamani mountain area and had a pleasant experience overall. The property is beautiful and offers a serene environment, perfect for those looking to unwind and enjoy the stunning mountain views. However, I did feel that the hotel could improve in a few areas. Firstly, there wasn't enough clear information on how to use the lift from the lobby. A simple guide or sign would be helpful for guests unfamiliar with the layout. Additionally, while there is a piano available, it was unfortunate that it wasn't being played, and I thought a karaoke room would be a great addition to liven up the atmosphere. An Android TV in the rooms could also be a nice touch to enhance the guest experience. That said, I appreciated the efforts of the staff, and I'm sure these small improvements will make future stays even more enjoyable. Keep up the good work, and I look forward to returning!