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Traveloka (106)

8.4

Very Good

From 106 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.8

Service and Facilites

8.7

People often mention about Aries Hotel Lampung

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Accessibility (4)

Ambiance (3)

Surroundings (2)

Staff Friendliness (2)

Room Space (2)

Bathroom (2)

Hotel Area (2)

Distance to City Center (1)

Family Friendly (1)

Wifi (1)

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Traveler Reviews Aries Hotel Lampung

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Customer reviews

K***a

9.4

/10

Reviewed 9 week(s) ago

Near souvenir locations, the room is clean, I like it

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1 people find it helpful

A***g

10.0

/10

Reviewed 11 week(s) ago

really good, really good recommendation

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Dedy

9.1

/10

Reviewed 12 week(s) ago

Clean room, AC, water heater and elevator are working well. Satisfied and comfortable.

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R***i

Business

8.3

/10

Reviewed 17 week(s) ago

The sheets are easy to come off. The rubber sheet is already stretched. There is no bolster and electric kettle. The door to the room and bathroom does not fit. Quite inconvenient for the occupants. Spacious and comfortable parking.

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1 people find it helpful

Accommodation's Reply

22 Dec 2024

Dear guest, thank you for taking the time to review. We apologize if there is anything that is not pleasing. This is a reminder for us to improve what is still lacking. Because our work ethic always prioritizes quality, cleanliness and comfort for our guests. We will immediately fix it and maintain it so that it does not happen again, and thank you for your input such as adding bolsters and electric kettles, we will consider it. Because bolsters are not provided in hotel rooms to maintain hygiene, and electric kettles are not available in all types of rooms for budget hotels like ours. Thank you again, may you always be blessed with good health. 🙏 Regards, Hotel Manager

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A***i

6.3

/10

Reviewed 19 week(s) ago

Got a stuffy, smelly bathroom with cockroaches, hopefully in the future they can pay attention to the cleanliness of the bathroom

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Accommodation's Reply

07 Dec 2024

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A***a

8.5

/10

Reviewed 20 week(s) ago

Not bad for that price. Worth it

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Accommodation's Reply

07 Dec 2024

Dear valued guest, thank you for taking the time to review. We hope you had a pleasant experience while staying with us. We always try to make our guests comfortable and safe while staying with us. Once again, thank you for the review, we apologize if there are any shortcomings. May you always be healthy. Regards, Hotel Manager

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r***a

Leisure

9.4

/10

Reviewed 38 week(s) ago

Friendly, fast, quite clean. Only the drinks and toiletries on the second day were not handed over directly by the hotel. Need to be requested/asked first. Suggestions for preparing breakfast options. Thank You.

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D***i

10.0

/10

Reviewed 43 week(s) ago

Not bad for a temporary evacuation due to a power outage, the service is friendly, the rooms are also clean.

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3 people find it helpful

M***d

9.1

/10

Reviewed 51 week(s) ago

Kamar Family nya luas, cukup menampung 6 orang.

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Dwiki A. R.

6.4

/10

Reviewed 66 week(s) ago

Kalau untuk pelayanan cukup memuaskan. Hanya kamarnya ada bau tidak sedap seperti bau wc menguap, mungkin ke depannya bisa lebih di perhatikan karena baunya sangat menggangu, sama sekalian kalau bisa lift nya di aktifkan lagi. Dan suasana hotel agak seram ya mungkin karena sebelumnya bekas rumah sakit.

3 people find it helpful

Aris S.

5.4

/10

Reviewed 67 week(s) ago

AC is not cold. The receptionist is not friendly. The elevator is always broken. Bad bad bad.

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1 people find it helpful

Ester D.

9.7

/10

Reviewed 96 week(s) ago

The hotel is clean, comfortable, if possible, the mattress is often a hard bed, which is now not suitable for those who are aged 50 and over.

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6 people find it helpful

Susilo R.

9.4

/10

Reviewed 97 week(s) ago

The room is clean, comfortable, and the location is quite strategic, the bed is wide for the size of the twin beds, the cleaning tools provided are better than other places, highly recommended for those with groups.

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5 people find it helpful

mikamika

9.7

/10

Reviewed 101 week(s) ago

Open the room the first time it smells good. Clean. Even though the book is the cheapest, I'm not disappointed.

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3 people find it helpful

Yani P. M. S.

9.1

/10

Reviewed 102 week(s) ago

Nice and big room, its comfortable, clean and tidy for family.

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FAISAL R.

8.5

/10

Reviewed 103 week(s) ago

Pelayanan bagus, kamar nyaman, bagus.

2 people find it helpful

Wahyu W.

9.7

/10

Reviewed 111 week(s) ago

Comfortable, clean place, just perfect for a private staycation 👍🏻.

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1 people find it helpful

Vicky w.

9.1

/10

Reviewed 133 week(s) ago

The rooms are spacious, especially the family type, comfortable and safe, it looks lonely but actually there are other guests, only at night after 9 am only security is there, the front office officer is friendly and the security guard at night and at dawn is friendly but young security in the afternoon/evening is not deftly helps traffic for guests in and out of cars, fun playing cellphones. In the future, the interior of the lobby and outside of the building can be upgraded and the elevator can be reactivated.

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12 people find it helpful

Accommodation's Reply

06 Oct 2022

Dear Guest, Greetings from Aries Hotel Lampung! Thank you for taking the time to share your experience on Traveloka. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your precious feedback, we are sorry if there was some inconvenient. We will do our best to accommodate your feedback. We look forward to welcoming you back to Aries Hotel Lampung in the future. Warm Regards, Widya Agustina Aries Hotel Lampung

Meilisa

8.8

/10

Reviewed 136 week(s) ago

Hotelnya bersih. Apalagi yang family room lega banget pegawainya ramah. Dan akses mudah kemana aja.

3 people find it helpful

Ha Ifa

8.5

/10

Reviewed 139 week(s) ago

The rooms are spacious and the mattresses can accommodate 4-5 people, get a water heater and hot water too, the staff is gone at 9 pm but there is a security guard who serves and is friendly, the hotel is comfortable.

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