8.7
Very Good

From 425 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.5

Location

8.8

Service and Facilites

8.7

People often mention about Grand Verona Hotel Samarinda
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Bedroom (33)
Bathroom (32)
Staff Friendliness (31)
Distance to City Center (30)
Ambiance (28)
Room Space (28)
Accessibility (26)
Check-in/out Time (24)
Hotel Area (24)
Taste (24)
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Traveler Reviews Grand Verona Hotel Samarinda

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40

Customer reviews

I***a
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8.2

/10

Reviewed 4 day(s) ago

It's easy to access everywhere because it's in the city.
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R***e
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Leisure
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5.6

/10

Reviewed 1 week(s) ago

Very bad experience. Given a room facing a room that was being renovated. The noise was unbearable, especially the sound of the grinder for cutting ceramics and of course there was a lot of dust in the hallway to the elevator, not to mention in the room to the bathroom. I asked until what time the workers were in the front room, the receptionist said until 2, it turned out that it hadn't stopped until 5 pm and continued the next morning again, the noise was unbearable. They should have given an alternative or information that there was work on that floor, it's too bad, there was only 1 sheet of notification paper, and that was in the room. If that's the case, it's the same as us being TRAPED, we had already entered the room + brought suitcases, lifted things, eh, it turned out that the room was facing a room that was being renovated. Actually, I often stay here since this hotel was still called the Royal Victoria Hotel, but the more it goes here, the worse it gets, even many people downgrade. I will not stay here again.
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1 people find it helpful

s***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

Spacious and clean rooms, large parking area and friendly staff.
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W***u
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9.4

/10

Reviewed 2 week(s) ago

To further improve troubleshooting in the bedroom and bathroom areas, such as exhaust fans and others.
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S***a
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Business
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8.8

/10

Reviewed 3 week(s) ago

The staff is very friendly and very pleasant.. we were able to eat sahur too.. it's just a shame that my room was right next to a room that was being renovated so it was a bit disturbing.. and the air conditioning in the room wasn't cold enough and the bathroom door couldn't be closed properly.. the rest was okay and fine.
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Prasetya A.
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9.1

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly, the location is strategic near the mall, and the hotel is clean. Next time I go to Samarinda, I can come here again.
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Edy T. S.
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10.0

/10

Reviewed 3 week(s) ago

The service can be said to be good, the room atmosphere and also the cleanliness of the bathroom are good.
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r***n
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Business
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8.7

/10

Reviewed 4 week(s) ago

The room is decent, although it feels like an old hotel, especially when you get a view of the old empty building that is already overgrown with weeds. It's perfect.
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Edy T. S.
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Business
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10.0

/10

Reviewed 4 week(s) ago

The staff is very friendly, the check-in process is not long-winded, the room is clean, the restaurant has a nice view and the food is delicious, if there is a problem in the room it is immediately followed up, the philosophy of the guest is king is worthy of being pinned. Thank you
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Arizal
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Business
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8.5

/10

Reviewed 5 week(s) ago

A comfortable and clean resting place
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Musdalifa M.
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Staycation
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10.0

/10

Reviewed 6 week(s) ago

The hotel is clean, the service is friendly, very helpful during our stay there.
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C***N
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8.0

/10

Reviewed 7 week(s) ago

Wifi is unstable. Up and down. The bathroom lights are dim, during the day it suddenly goes out. Luckily there is no interference at night. The TV is not user friendly
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m***d
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Staycation
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9.1

/10

Reviewed 8 week(s) ago

Fast check in check out, comfortable room, android TV, friendly staff
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1 people find it helpful

T***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 8 week(s) ago

I got in a room with a broken AC. After the technician checked, the cause was damage to the AC temperature control sensor. Please hotel management to pay attention to its assets that are no longer worthy.
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Jean C. P. R.
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Business
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10.0

/10

Reviewed 8 week(s) ago

Nice experience, I will probably stay in this hotel again, in the future. Thanks Grand Verona

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S***I
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Staycation
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10.0

/10

Reviewed 9 week(s) ago

The check in - out process is fast, the atmosphere of the breakfast restaurant is very pleasant. Always be successful Grand Verona
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d***r
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Staycation
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8.5

/10

Reviewed 9 week(s) ago

alhamdulillaah it's quite good. although a bit disappointed because I had ordered a superior room with a queen bed, when I checked in it turned out that the available room was a twin bed. so the hotel combined the beds. then when I went to bed it turned out that there was the sound of raindrops outside which was quite disturbing. people's voices outside were also heard. The sheets didn't smell good either, as if they hadn't been changed. the room size was quite large, the food was quite varied and delicious. the restaurant atmosphere was also comfortable. the co process was also not complicated. Hopefully in the future it will be even better.
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R***i
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Staycation
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8.8

/10

Reviewed 10 week(s) ago

The price is quite affordable, the facilities are quite comfortable if you just want to rest, the food is delicious for 2 days, it's enough to enjoy it, the staff service is all very friendly. Thank you gverona❤️
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1 people find it helpful

Suluh B. S.
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Leisure
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10.0

/10

Reviewed 10 week(s) ago

Suitable for staying with family
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Edy T. S.
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10.0

/10

Reviewed 10 week(s) ago

The room is quite representative, the restaurant is good and close to the city center.
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