9.4
Exceptional

From 64 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

9.3

Location

9.3

Service and Facilites

9.3

People often mention about Sheraton Jakarta Soekarno Hatta Airport
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Surroundings (4)
Staff Friendliness (4)
Accessibility (3)
Ambiance (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Variety (3)
Check-in/out Time (2)
Soundproof (2)
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Traveler Reviews Sheraton Jakarta Soekarno Hatta Airport

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Customer reviews

henry
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Transit
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10.0

/10

Reviewed 5 day(s) ago

Friendly and helpful staff, close to the airport, making it easy to leave at dawn. No need to worry about being late to the airport
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Berliana S.
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Staycation
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9.7

/10

Reviewed 6 day(s) ago

Wonderful stayed there and definitely will be coming back for sure.

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Betha N. S.
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Leisure
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8.5

/10

Reviewed 1 week(s) ago

The hotel is recommended, clean, friendly hotel staff, delicious food. If I transit again, I will come here again, great 👍
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F***s
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Staycation
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9.4

/10

Reviewed 5 week(s) ago

The hotel is nice, the service is friendly, the rooms are comfortable, my tip if you book a room is to get one that has breakfast, the portion is big enough to eat, recommended.
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Go William R. P.
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Transit
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9.7

/10

Reviewed 6 week(s) ago

Very good hotel and I will recommend this hotel to anyone

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Ahmad
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Transit
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10.0

/10

Reviewed 6 week(s) ago

Excellent for catching flights from Soerkarno-Hatta airport

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B***s
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Staycation
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9.1

/10

Reviewed 8 week(s) ago

They need more improve about parking lot

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B***g
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10.0

/10

Reviewed 8 week(s) ago

The service is good, the breakfast is delicious
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1 people find it helpful

p***s
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Business
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9.7

/10

Reviewed 8 week(s) ago

Big change, from old crappy and bad food / service too super nice experience, staff is very well trained and food is top now.

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Donny R. M.
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10.0

/10

Reviewed 9 week(s) ago

Good service. Well done. Well maintainence. The only problem is the shower floor to slippery and the air con wind flow directly straight to the bed. The rest are good

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Nuri A.
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Staycation
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10.0

/10

Reviewed 9 week(s) ago

The great hotel for staycation. love the comfort & clean room. swimming pool, ambience, freindly staff & hospitality...

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veronika a. w.
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10.0

/10

Reviewed 13 week(s) ago

Stayed 1 night at Sheraton on New Year's Eve with family. Greeted a very warm welcome by the staff. Got an early check in as requested when booking a room. And given a surprise room upgrade. The room is very spacious, there is a living room and dining room complete with dining utensils. Balcony with lake view 👍🏻👍🏻👍🏻. Thank you Sheraton. Breakfast is highly recommended, lots of food variations and delicious too. Had a chance to try the cakes and ice cream at the cafe. The kids love it👍🏻. The swimming pool is also quite large. Overall we enjoy our stay❤️.
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2 people find it helpful

P***a
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Transit
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8.2

/10

Reviewed 14 week(s) ago

Such a comfortable place and beautiful views.

1 people find it helpful

Sindy V.
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Transit
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10.0

/10

Reviewed 14 week(s) ago

First time staying at a hotel near the airport that is clean and kids friendly like this. The vibes are like in Bali. The room is clean and quite spacious. Breakfast choices are also many & delicious. Will stay here again when needing an airport transit hotel 👍🏻
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S***a
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Business
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8.8

/10

Reviewed 17 week(s) ago

The hotel located is very strategic, only 3 km from Soekarno Hatta Airport , clean & cozy room. All staff are friendly & helpful. the resto has great variance & taste of meals. Overall the hotel is great to stay with complete facilities & will recommended to friends & colleagues. Thank you

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Y***n
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9.1

/10

Reviewed 20 week(s) ago

Staff friendly, room design is strange bathroom small and door obstructive

2 people find it helpful

Леонид Р.
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Business
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6.8

/10

Reviewed 26 week(s) ago

The problem is that room (4111) is really good at letting outside noise in. Planes come and go, crazy bikers on the road nearby, staff outside. And it all go on and on whole night.

5 people find it helpful

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Yosua R. J. K.
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Transit
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10.0

/10

Reviewed 32 week(s) ago

The first time I stayed at this hotel, I was really impressed. The hotel is very good, the location of the hotel is very strategic, close to the airport, the staff are very friendly, the rooms are wow, the food is delicious, suitable for families, or business trips and transit.
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3 people find it helpful

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Asep S.
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Business
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10.0

/10

Reviewed 34 week(s) ago

The hotel is nice, the room is clean, the staff is friendly. You won't be disappointed if you stay at this hotel, especially with your family, because the atmosphere is nice.
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5 people find it helpful

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Zhang S.
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Transit
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9.4

/10

Reviewed 37 week(s) ago

The location is pretty good. It's only a few minutes to the airport. There is a shuttle bus. The sanitation is relatively clean. It doesn't meet my standards, but it's OK in Indonesia. The price is very different from the same price in China. You can stay in a very good hotel for 1,000 yuan in China! ! But the service attitude is very good! !
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1 people find it helpful

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