8.6
Very Good

From 61 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.2

Service and Facilites

8.9

People often mention about Swissôtel Al Maqam Makkah
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Bedroom (5)
Accessibility (4)
Staff Friendliness (4)
Wifi (3)
Ambiance (3)
Room Space (3)
Bathroom (3)
Hotel Area (3)
Taste (3)
Variety (3)
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Traveler Reviews Swissôtel Al Maqam Makkah

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Customer reviews

L***y
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Leisure
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9.7

/10

Reviewed 1 week(s) ago

It's the third time I stay here. The accessibility to Haram is so close. The room is so comfortable, and the meal is awesome.

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Djoko A. W.
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Leisure
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10.0

/10

Reviewed 10 week(s) ago

Alhamdulillah, what can I say. It is the best experience I've ever had in Haram Area. The hotel has special elevator to access Masjidil Haram. The breakfast was magnificent. We were offered to upgrade our rooms to enable staying on same floor and end up with 2 rooms with Ka'bah view and 1 room with full Ka'bah view. Alhamdulillah, amazing! Hotel staff is really helpful with check in and check out as well as handling our luggage. In shaa Allah I'll be back!
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1 people find it helpful

Y***s
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Staycation
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10.0

/10

Reviewed 39 week(s) ago

The rooms are clean, comfortable, still look new and well maintained, there is an extra bed under the mattress, access to the harom is very easy, you can go through the mall or a private lift that connects the hotel to the courtyard. Hopefully you can stay at this hotel again with your children
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1 people find it helpful

m***r
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9.1

/10

Reviewed 39 week(s) ago

Strategy hotel, close to the Grand Mosque.
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2 people find it helpful

Ari S.
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10.0

/10

Reviewed 40 week(s) ago

Accomodating staffs and great location!

2 people find it helpful

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satia s. a.
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Leisure
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9.4

/10

Reviewed 43 week(s) ago

At first it was annoying because the room availability according to the order was not there and we had to add 300 reals. Finally, after waiting for the room, we were given an extraordinarily beautiful room without having to add anything.
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4 people find it helpful

Muhammad E.
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Transit
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9.1

/10

Reviewed 46 week(s) ago

A very strategic location towards the Grand Mosque.
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Rully H.
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8.8

/10

Reviewed 57 week(s) ago

Lokasi hotel yang sangat dekat dengan masjidil haram. Ada lift yang langsung turun keluar pelataran masjid tanpa harus lewat mall.

4 people find it helpful

Hajjah S. R.
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8.8

/10

Reviewed 64 week(s) ago

The hotel is very clean, near to Haram. Breakfast was so so.

2 people find it helpful

SITI FATIMAH RASYID
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10.0

/10

Reviewed 64 week(s) ago

Near to masjid and good environtmenf.

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VERA MARLINA
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10.0

/10

Reviewed 69 week(s) ago

Clean, comfortable rooms, highly recommended.
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2 people find it helpful

Nabilah M.
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9.4

/10

Reviewed 70 week(s) ago

The location is good. Have direct lift to exit for going to masjidilharam. Lift to room easy to acces & not mix with others hotel.

2 people find it helpful

nur s. s. b. m. s. c.
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9.1

/10

Reviewed 78 week(s) ago

Sepatutnya saya tidak akan memberikan komen yang - ve tetapi saya mengalami masalah semasa check in. Pihak hotel menyatakan saya belum membayar booking saya walaupun bayaran saya telah dilakukan. Saya terpaksa melakukan panggilan antara bangsa dengan pihak cs untuk menyelesaikan masalah saya. Pihak cs mengambil masa 3 jam untuk selesaikan perkara ini dengan pihak hotel. Akhirnya pihak hotel membenarkan saya untuk check in. Bilik saya ialah corner kaabah view. Alhamdulillah dapat kaabah view. Bilik luas dan bersih, katil dan bantal so-so. Lokasi hotel dekat dengan dataran Masjidil Haram.
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1 people find it helpful

Ade D. I.
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8.7

/10

Reviewed 87 week(s) ago

Selain tempatnya yang dekat dengan Masjidil Haram, tidak ada yang spesial di hotel ini, bellboy di depan, petugas di resepsionis, housekeeping, pelayan di resto, tidak ada yang senyum sama sekali. Breakfast di resto paling mewah hanya ayam kari.

5 people find it helpful

Erna
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8.5

/10

Reviewed 138 week(s) ago

Cleanliness is maintained, the breakfast menu has many variants, but there is a receptionist who is not friendly.
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Sastrawan Kamto
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8.5

/10

Reviewed 141 week(s) ago

The rooms are spacious, clean … the view of the Kaaba is also good.
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1 people find it helpful

kenny t.
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8.5

/10

Reviewed 269 week(s) ago

Great and nice room, I like service

2 people find it helpful

kenny t.
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Family
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9.7

/10

Reviewed 273 week(s) ago

Horaii... hotel give us a good view of the room. We can see ka’bah... mashaallahh

6 people find it helpful

ADI F.
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9.7

/10

Reviewed 286 week(s) ago

Quick responses when we need help.
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