Understanding Australia's Tourist Refund Scheme

Traveloka Team
09 May 2024 - 5 min read

Australia, a land of mesmerizing landscapes, vibrant cities, and rich cultural experiences, beckons travelers from across the globe. Amidst the excitement of planning your Australian adventure, have you considered how you might make the most of your spending while visiting this beautiful country? If you're unfamiliar with Australia's Tourist Refund Scheme (TRS), you could be missing out on significant savings. Prepare to embark on a journey of discovery as we delve into the intricacies of claiming GST at the airport and unlocking the benefits of the TRS.

Tourist Refund Scheme (TRS)

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The Tourist Refund Scheme, often abbreviated as TRS, is a government initiative aimed at making shopping experiences for tourists in Australia even more rewarding. It allows eligible visitors to claim a refund on the Goods and Services Tax (GST) paid on certain goods purchased in the country. This means that as a tourist, you can potentially recoup some of the taxes you've paid on your purchases, adding extra value to your travel budget.

So, how does the TRS work, and what do you need to know to take advantage of this scheme?

Goods and Services Tax (GST) and Eligible Goods

Before delving into the intricacies of the TRS, it's essential to understand what Goods and Services Tax (GST) entails. In Australia, GST is a value-added tax of 10% levied on most goods and services transactions. However, certain goods are GST-free or eligible for GST refunds under specific circumstances, such as purchases made by tourists.

Eligible goods for the TRS refund typically include items intended for personal or household use, such as souvenirs, clothing, electronics, and gifts. However, it's essential to note that not all purchases qualify for a refund, so it's advisable to check with the retailer before making your purchase.

Claiming GST at the Airport

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Now, let's discuss the practical aspect of claiming GST at the airport through the Tourist Refund Scheme. As a tourist departing from Australia, you can claim a refund on the GST paid for eligible goods purchased within the country. Here's a step-by-step guide on how to navigate the TRS process:

1.
Shop at Participating Retailers: When making purchases in Australia, be sure to shop at retailers that participate in the TRS. Look for stores displaying the 'TRS' logo, indicating their involvement in the scheme.
2.
Keep Your Receipts: Ensure you receive a valid paper tax invoice in English, containing your name (as it appears in your passport if the invoice is $1,000 or more), description of the goods, retailer's name, address, Australian Business Number (ABN), amount of GST paid, and date of purchase.
3.
Meet the Eligibility Criteria: To qualify for a TRS refund, you must meet certain eligibility criteria, including spending at least AUD 300 (including GST) from a supplier with the same ABN. Additionally, you must purchase the goods within 60 days of departure.
4.
Complete the TRS Claim Form: Before your departure, fill out the Tourist Refund Scheme claim form available at the participating store or the airport. Claim your TRS refund in person by showing your passport, boarding pass, and original tax invoices to the TRS Facility at the airport. To ensure a smooth TRS refund process, it's crucial to understand the timing requirements for claiming your refund in person. Here's what you need to know: Airport Departures: If you're departing from an airport, ensure you arrive at the TRS Facility a minimum of 30 minutes before your scheduled departure at an airport. Seaport Departures: For travelers departing from a seaport, it's advisable to arrive at the TRS Facility between 1-4 hours before your scheduled departure at a seaport.
5.
Declare Goods on Return: Declare any goods you bring back to Australia for which a TRS claim was made. Failure to declare these items may result in penalties, and applicable GST and duty may need to be paid if the value of those goods exceeds the passenger concession allowance.
6.
Visit the TRS Counter: Upon arrival at the airport, head to the TRS counter located in the international departure area. Present your completed claim form, along with your purchased items, original receipts, and passport for verification.
7.
Verification and Refund Process: A customs officer will inspect your goods to ensure they meet the TRS requirements. Once verified, proceed to the TRS desk to finalize your refund claim. You may receive your refund in the form of cash, credit to your credit card, or a cheque, depending on the airport's procedures.

By following these steps, you can successfully claim a refund on the GST paid for eligible goods, providing you with valuable savings to enhance your travel experience in Australia.

Now that you understand the steps involved in claiming GST refunds at the airport, let's explore an alternative method to expedite the process: using the TRS mobile and web TRS applications. These applications offer a convenient way to lodge your TRS claim, saving you time and streamlining the refund process.

To speed up the process, you can use the ABF mobile and web TRS applications to lodge your claim. Simply enter your travel information and the details of the goods you are claiming, and choose how you would like to receive your TRS refund. Your information will be stored in a QR code that you will need to present with your purchased goods and original tax invoices at the airport. If you have completed the process successfully, you can use a dedicated queue at the TRS office. Please note that completing the app does not mean you have submitted your claim; you MUST still present to an Australian Border Force (ABF) officer to have your QR code scanned and your claim lodged.

By utilizing the ABF mobile and web TRS applications, you can expedite the TRS refund process and minimize wait times at the airport. This digital solution offers added convenience and efficiency, allowing you to make the most of your time in Australia without worrying about lengthy paperwork or queues.

With the option to claim GST refunds either in person at the airport or through the ABF mobile and web TRS applications, you have the flexibility to choose the method that best suits your preferences and travel plans. Whether you prefer the convenience of digital transactions or the assurance of face-to-face interaction, Australia's Tourist Refund Scheme ensures a seamless experience for travelers seeking to maximize their savings while exploring the country.

Now that you're equipped with knowledge about Australia's Tourist Refund Scheme and how to claim GST at the airport, it's time to plan your shopping spree wisely. Whether you're eyeing indigenous artworks, designer fashion, or local delicacies, be sure to prioritize purchases that qualify for GST refunds under the TRS.

Additionally, consider timing your shopping excursions strategically to coincide with your departure from Australia. Keep in mind that you must depart the country within 60 days of purchasing the goods to be eligible for a TRS refund. By planning and making informed purchasing decisions, you can maximize your savings and make the most of your Australian adventure.

Flight to Sydney

Sun, 30 Mar 2025

Scoot

Bangkok (BKK) to Sydney (SYD)

Start from THB 5,838.71

Tue, 8 Apr 2025

AirAsia X

Bangkok (DMK) to Sydney (SYD)

Start from THB 5,273.56

Thu, 10 Apr 2025

Jetstar

Melbourne (MEL) to Sydney (SYD)

Start from THB 1,651.52

Are you ready to embark on an unforgettable adventure Down Under? With Australia's Tourist Refund Scheme awaiting your exploration, there's never been a better time to plan your trip. Plan your trip, pack your bags, and get ready to immerse yourself in the breathtaking beauty, diverse culture, and unparalleled experiences that Australia has to offer.

Whether you're strolling along the sandy shores of Bondi Beach, exploring the ancient wonders of the Outback, or indulging in gourmet delights in Melbourne's laneways, Australia promises a wealth of adventures for every traveler. And with the TRS by your side, you can unlock additional savings to enhance your journey and create memories that will last a lifetime.

Don't miss out on the opportunity to make your Australian adventure even more rewarding. Book your flight ticket, claim your GST refunds at the airport, and set off on a voyage of discovery across the Land Down Under. Australia awaits – are you ready to explore?

In This Article

• Tourist Refund Scheme (TRS)
• Goods and Services Tax (GST) and Eligible Goods
• Claiming GST at the Airport

Flights Featured in This Article

Sun, 30 Mar 2025
Scoot
Bangkok (BKK) to Sydney (SYD)
Start from THB 5,838.71
Book Now
Tue, 8 Apr 2025
AirAsia X
Bangkok (DMK) to Sydney (SYD)
Start from THB 5,273.56
Book Now
Thu, 10 Apr 2025
Jetstar
Melbourne (MEL) to Sydney (SYD)
Start from THB 1,651.52
Book Now
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