Banyan Tree Yangshuo

The hotel is 5 stars from decor to service. It is perfect for someone to get away from the city or busy life to enjoy the quietness of the small town. It’s about 30 minutes from the city center of Yangshuo. Not the most convenient location if you are looking for night life and foods variety.

Superb

Very much a resort 👌 feels very relaxed

Too expensive for what you get, but breakfast is really nice

Too cold and no heating

Our stay at Banyan Tree Yangshuo was nothing short of perfect. The hotel setting was magnificent with splendid views of the karst mountains. The room was also immaculate (clean) and the service of all the staff there was excellent. For example, they took the effort to even remember what the drinks we ordered for breakfast and asked if we would like the same the next day. All in all, a perfect get-away for both of us.

We enjoyed our stay very much. The staffs are very friendly and the services are excellent. The hotel is very well kept and clean. We will come back to stay again next time.

Everything is perfect, however apart from breakfast, food in the restaurant is expensive and not up to standard, and there are less than a handful of guests in the restaurants. Since it’s a bit far from the centre, we’re obliged to eat there at night.

This is the place to stay when in Yangshuo. Look no where! One of the Highlights of our stay is greeted by the beautiful ‘host’ - peacock every morning when we were having our breakfast

The inside rooms were 28 Celsius and wouldn’t cool. We complained and they put loud fans in the rooms without fixing air conditioner. Inside rooms were 27 Celsius. Kids room stayed hotter. Appalling!! Male manager was blaming his low level staff for confusion on breakfast vouchers. Instead they should have included the breakfast bc we stayed in hot rooms. He should be held to account for poor managing of the temp regulation in buildings. Bikes on property had flat tires when we picked them up. Checkout wanted to charge us for broken water glass until we reminded them of our sweltering rooms. Bathroom amenities bag are charged instead of free gifts as done by other high end resorts. This seems petty and unrefined for the expensive room rates we pay. Overall, poorly trained staff and hot rooms make for painful getaway. Not worth it!!

This is hands down the best hotel in the area. Majority of staff speak some English which helps a ton. Beautiful grounds in a safe and quiet area. Amazing views.

The setting of this property was amazing. Watching the sunset each evening as it set behind the many mountains was a great experience. I have stayed at many resorts with better service, food and facilities, but overall it was a nice experience and I would stay here again if in Yangshuo.

It was a lovely hotel, on the expensive side but fantastic facilities in a wonderful setting. Great breakfast spread.

excellent stay at the hotel, very quiet and relaxing

A nice property located in a beautiful area. The hotel property is somewhat isolated from Yangshuo, yet offers peace and quiet when wanted. As a first time visitor to a Banyon Tree Property, I expected the service of a 4-5 start well organized property. What I found was frustration followed by continued disappointment. On our first morning, we arranged a taxi (requires 30 min due to location) and was provided the driver’s number. The driver notified us of his arrival and we proceeded to the lobby. When we arrived 2-3 minutes later, the taxi is gone. We called the driver and was told the hotel put other guests in the car. The driver offered to return, but after talking with Hotel was told not to. With pre-arranged tickets, we had no time to wait for another taxi and spent too long arguing with the front office manager. The disappointment that followed included difficulty being waited on in Chinese restaurant, forgotten beverage orders at breakfast, room temperature not dropping below 25c and it continued. A nice property, but much improvement needed to turn a stay into a nice experience.

I would recommend this hotel if someone likes to relax & enjoy in Yangshuo.

The hotel is gorgeous, but service is a bit disappointing at times. Very few employees speak English. Called the concierge for restaurant recommendations in town and she could not understand me at all. Breakfast is nice. Just don’t think that this will be a Four Seasons resort experience and you should be fine.

great hotel staff and facilities. fantastic mountain view from the room . watching the beautiful sunset everyday made me totally forget hustle and bustle city life.

Likely the best hotel I've ever stayed at. It's the most expensive hotel in the area because it's one of the fanciest, most relaxing, most naturally beautiful place I've ever been. I stayed here b/c I wanted to enjoy the beauty of Yangshuo without feeling like I "should" be out-and-about all the time (i.e. I wanted to sit by the pool and not feel guilty about it). This hotel accomplished that and more for me - I would 100% stay here again.

We arrived at 0500 because our plane was late. The receptionist was attentive and processed us rapidly so that we could go and get some rest. The hotel facilities were excellent with polite and helpful staff. The restaurants were top quality with a wide variety on the menu. The setting of the hotel is unforgettable in a beautiful area and the architecture of the hotel fits in beautifully with the environment. If we go to the region again we shall stay their.