King's Cross Hotel

Had to wait outside and ring bell for access to the hotel. No answer. If cold or wet it would be much more of a drama. Called the hotel no. Which rang and rang. Eventually answered and told the receptionist was out and would return soon. It was the same chap who left as we arrived, but he didn't think to let us in while he popped out. Tiny, tiny double room. One sided access to bed. Extremely small bathroom. Couldn't access or exit the shower if someone on the loo or using the basin. Smell outside reception from loos. Stair treads narrow and rather dangerous. Whole place feels really cramped and a bit of a dangerous place if there was a fire. Plug in room wouldn't accept a plug. Not satisfactory at all, even for £67 odd quid.

Nice and clean room. good price

I originally planned to stay here for two days, but the first day's living experience was too poor and I went to stay elsewhere the next day. There is no elevator, the stairs are very narrow, the guest rooms are small, and as soon as you enter the room, there is a strong smell of disinfectant, and the sound insulation is not very good

The property needs upgrading. The corridor so tiny, difficult move wirh luggage. No waiting area. The room not spacious. Need for effort on cleanliness. The good side of the property is that it is close to amenities and about 5 minutes walk to KingsCross station.

Very basic but well located.

The dirtiest place I've ever stayed.

I booked last minute as had flown in for a meeting which was delayed until the evening. All I needed was a bed, a bathroom and warmth, since external temperatures were heading towards zero. On reaching the room on the second floor via a narrow staircase, I had my doubts about the latter. The radiator was not working in the room, although the one on the landing outside was warm. I noticed a fan heater in the room. There was a single, fairly thin, duvet. Somewhat perturbed, I approached the gentleman at reception. He acknowledged that the radiator was not working, hence the provision of fan heater. I asked if another duvet could be provided and he said that one would be available when I returned. He was as good as his word. I slept well, comfortably and warmly. The other facilities were basic. Tea, coffee, kettle and biscuits were provided. On one wall socket, the top pin seemed to be damaged. Clean towels were provided. I left on good terms with reception.

The room was tiny, think cruise ship but smaller. The room was cold and had no thermostat. Black mold in a shower that was so small, no way could you bend down to soap up. The bathroom sink was beyond small. The bed was a single, double bed even though the website said it would have 2 beds. The staff was friendly

Heating didn't work in our room and toilet was leaking on the bathroom floor

Very basic, welcoming staff but room really small, basic and bathroom had no shelf or hooks for toiletries and towels.

A perfectly adequate hotel very close to Kings Cross which suited my needs accordingly

It was the day before election day in the US and I had no way of printing and filling out my ballot to upload it until the host told me she could print it, wait for me to fill it out, use the scan app on her iPhone, and email the documents to me to help me out. This is above and beyond in hospitality services.

Staff are amazing, in need of some TLC. Dont expect much wouldnt pay more then £80p/n to stay here. Basic but clean.

It was cheap and sufficient for one night.

Rooms are tiny… not enough room to even have your bags out of the way. Showers were temperamental, clearly affected by other hotel users. Bath towels were more like hand towels!.. although these were changed daily. Walls are paper thin so can literally hear people even just talking normally through the walls. Did us for just a bed for the nights but wouldn’t stay there again.

No breakfast

Did not stay here. Awaiting refund as hotels.com website put me in for wrong night

Room 4. The room walls were mouldy. Blind at doors was full of mould. The shower was mouldy. No window to open. Kettle too big for sink to allow filling. Refilled bottle of water left by hotel but was in doubt about using because of the mouldy walls and blind.

Bad, moldy smell in the room, and sewer smell in the bathroom. The receptionist mysteriously disappeared, and so did not turn off the loud fire alarm that persisted for over 15 minutes. While waiting, other guests confirmed that their rooms smelled bad too. The polite and apologetic receptionist the next morning was the only bright spot in our stay. Would never recommend this hotel to anyone!

Noisy which disturbed our sleep, mattresses were badly marked shower didn’t work properly, I asked for extra towels and pillows as one 1 of each and this seemed to be an issue