Search Hotels
See All Photos
Malmaison London
Hotels
8.6
/10
Very Good
935 reviews
What Guests Say About Their Stay
Caroline
10.0
/ 10
A very comfortable stay. The staff were all very welcoming. The room facilities were excellent and the bed was very comfortable. Breakfast was delicious! It is a very quiet location at the weekend but we liked this as London can be noisy and crowded in places. We would definitely stay here again.
Averil
10.0
/ 10
Really great staff at the grill restaurant which made our new years night wonderful
mark
10.0
/ 10
Very relaxed stay on Christmas day. The best time to stay in the city as so quiet. Lovely large room and huge bed. Veryfriendly staff and excellent breakfast options. Couldnt fault it. Hotel set in charming historic square
In the Area
See Map
18-21 Charterhouse Square, Central London, London, England, EC1M 6AH
Main Facilities
Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Malmaison London
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Malmaison London
Discover More Places
18-21 Charterhouse Square, Central London, London, England, EC1M 6AH
Discover More About Malmaison London
Location
Staying at Malmaison London is a good choice when you are visiting Central London.
About Malmaison London
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Malmaison London exclusively for you.
Get precious and unforgettable moment during your stay at Malmaison London.
All facilities in Malmaison London
Others
Hotel Services
- Laundry service
- Tours
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Business Facilities
- Meeting rooms
- Conference room
- Conference rooms
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
General
- Banquet
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Malmaison London
Important Note
- Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
- Nearby parking fee: GBP 30 per night (1640 ft away)
- Pet fee: GBP 25 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Malmaison London | 97 |
Another facilities in Malmaison London | Laundry service, Tours, Wedding service, Luggage storage, 24-hour Receptionist |
Frequently asked question in Malmaison London
What are available facilities at Malmaison London?
There are top facilites at Malmaison London such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Malmaison London?
The standard check-in time at Malmaison London is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Malmaison London provide breakfast?
Yes, Malmaison London provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Malmaison London
Other sources (935)
8.6
Very Good
From 935 reviews
Cleanliness
9.0
Room Comfort
8.6
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Malmaison London
Number of reviews per page
20
40
Top reviews
Caroline
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
A very comfortable stay. The staff were all very welcoming. The room facilities were excellent and the bed was very comfortable. Breakfast was delicious! It is a very quiet location at the weekend but we liked this as London can be noisy and crowded in places. We would definitely stay here again.
Jayne
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Victor on reception was really friendly
Averil
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Really great staff at the grill restaurant which made our new years night wonderful
Susan
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The hotel was perfect-lovely staff, quiet room and superb breakast
mark
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very relaxed stay on Christmas day. The best time to stay in the city as so quiet. Lovely large room and huge bed. Veryfriendly staff and excellent breakfast options. Couldnt fault it. Hotel set in charming historic square
George
Business and Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Quiet, out of the usual downtown noise
Michael
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Victor and the team made our stay absolutely magical. Hotel was beautifully decorated for Christmas, with spacious rooms, wonderful breakfasts, friendly staff (shout out to Jason and his impromptu cocktail class) and just a few steps from the tube.
Can’t wait to return!
gary
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great place, lovely breakfast
David
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice convenient location. The breakfast was below average though. Don't order the eggs california
Maria Paula Tenorio
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
My trip was cancelled due to a last minute issue, hotel refused to help in anyway, not a refund. Not cancelling the following days, nothing.
pradeep
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Ny first time staying this hitel and i wasn't disappointed. The staff, the service, the room was all perfect.
From the checking in pricess to my exit. I was greeted warmly and stylish decor furred perfectly with the boutique style vibe.
Thanks to Victor for maiing the process super easy and fun
Arielle
Leisure
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Overall, this hotel was great. Updated, big room, plentiful hot water, but no fridge, no mirror in the bedroom to sit in front of and do hair/make-up, and I couldn’t plug the hairdryer in the bathroom. The enormous headboard made it impossible to reach the light switches and side tables, so not convenient. But it was quiet, and we never heard other guests (bonus!), and just five mins to Farringdon station, which is a fantastic location. Felt safe walking in the area at night. Right across from famous Smithfield’s market.
Read More
Simone
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Lovely room, with nice staff. The bed mattress was getting a bit worn as folk sit on the edge of the bed, so as you were lying down, you slip to the edge! Water pressure not great in the rain shower and sink was slow draining. Hotel is in a brilliant area with lots of tubes and trains nearby and in a quiet square, so we had a peaceful sleep.
Read More
Jeanne
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
We enjoyed our stay at the Malmaison Charterhouse Square very much. Staff was uniformly helpful and cheerful, our room on the 6th floor was quiet and comfortable (especially the not-too-soft, not-too-hard bed), and all the facilities were spotless and well appointed. We had a lovely dinner in the hotel restaurant as well. Lots of little extras, like tea- and coffee-making facilities, biscuits, and lovely toiletries, plus quirky decor details made the stay especially nice.
Read More
Margaret
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
great location
Nina
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great hotel in an excellent location. Super convenient for London public transport and set in a very quiet square. The room was surprisingly big in comparison to other London hotels, and the bathroom was spacious too. Our room didn't seem to have a mini fridge and there was panels falling off the desk where I assumed they closed it shut, but we didn't really need it. A/C seemed to be controlled centrally, and though I didn't have any issues, I heard other guests complaining about the heat, so something to keep in mind. Would definitely stay here again if I need a hotel in the area!
Read More
GAVIN
Business
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Typical service from the Malmasion hotel chain; poor customer service when checking out. I stayed at this hotel for five nights and during my stay the service was satisfactory. When I checked-out I asked for a VAT receipt but it was too much trouble for the receptionist. The rooms are good but rather small. Avoid breakfast, I tried a full English (veggie) and the sausages are disgusting and the spinach was over cooked - every day! Eggs benedict - no flavour and very stodgy. Salmon and eggs - gave me an upset stomach. Every time I had Salmon from the restaurant I was ill. If you order a full-cooked (non-veggie) breakfast you do not get real sausages; they only offer veggie sausages and they are extremely bland and stodgy. The hotel is over-priced and considering breakfast is £27 - it's simply over-priced and flavourless. I won't be returning!
Read More
Andy
Business
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Would love to stay here more often if the prices were sensible
Kulvir
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
We had 2 rooms booked and within both the showers did not work properly and provide hot water. There are no mini fridges in the room so there was no where to keep our babys food or milk. The rooms are not to the quality stated online and yet were very expensive.
Mark
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The staff greeted me on entering the property and were very efficient and helpful. Room was well equipped, clean and comfortable. Lovely place to stay in the area.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in London
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
Line
Copyright © 2025 Traveloka. All rights reserved