City Center. Lots of dining options.

Friendly, clean, convenient and a decent restaurant

Great location and very good breakfast and service

Room was fine and staff friendly enough. Room service was shocking. Over an hour wait for food.

Admittedly I booked a standard room, but it was very jaded and outdated. The air conditioning barely worked meaning the room was extremely cold. There was only a very light and flimsy duvet so I endured a poor night’s sleep. On the plus side the staff were generally good and the breakfast was very good too. It was noticeable on checkout that I wasn’t asked if I had a good experience (normally the first question asked) so I am tempted to think that maybe my experience is not uncommon there.

Great location and friendly staff. Upon arrival rood had food on the floor, there was a mess in the bath and there was no milk. Bed uncomfortable and small. Friendly staff

Clean and comfortable but no door service which is a shame as they have a heavy door which is awkward to manage with a suitcase. The pump for the showergel is also annoying to use.

Good hotel but overpriced

Great service lovely room and an upgrade. The only thing was no usb plugs for charging. Breakfast was good too. Very friendly staff.

Good location, decent amenities. Room service is basic but functional. Would stay here again

You do pay a lot for the location but it is perfect for the West End. Two minutes walk to the nearest tube station. The room itself was a decent size, amazing shower and good facilities. The staff were friendly and efficient. Many, many restaurant on the doorstep.

I never really do reviews but this wasn’t a very good experience at all We always stay in the raddison blu Leicester Square when visiting London I booked a slightly upgraded room and requested a view of Leicester Square which I know is just a request. Upon check in I was told that there had been a flood and that there wasn’t a room available for us We were being moved to a hotel in Covent Garden . If I’d have wanted to stay in Covent garden then I would have booked a hotel in Covent Garden I don’t believe that there was any such flood as the gentleman checking us in told me that the hotel was over booked. We like to stay in Leicester Square as it’s not far from all the activities we had planned We had booked sheesh and j sheeky both a short walk away We like to end our evenings in the hippodrome casino again a short walk We shop in bond street and fortnum and mason , it’s not far to carry our shopping back , this would be impossible staying at Covent Garden which has the worst tube station in the whole of London When I explained this to the receptionist he told me he had one room but that it was a twin room We reluctantly accepted it It was probably the worst hotel room I’ve ever stayed in I reminded me of a dungeon and the bed was rock hard Horrible room We were offered 2 free drinks in the hotel bar I really didn’t feel like a valued returning guest at all

Very convenient and comfortable

Easy to get to shops and sites.

The hotel is in need of some renovations. Common areas do not match the rooms quality. Great place to just lay your head down but rooms are nothing to write home about. Customer service is subpar, not very welcoming or pleasant.

It's was great. Stayed in a suite on floor 1, so outside noise was a bit of an issue, but you don't book a hotel on the Square if you're not willing to put up with that. Only improvement - there's absolutely no room instructions - wifi access, breakfast time, air-con - tried the TV (the wifi seems weirdly to work via the TV) but nothing. But overall, the room was wonderful, staff amazing, breakfast excellent, location superb.

It was ideal location and lovely hotel

Really dated rooms. Felt grubby! We had food from previous guests in the mini fridge! Location excellent but def would not recommend or ever return

Fab hotel right in central London at Leicester Square.

Great hotel and staff