Awful service at reception. Do not stay here unless you don’t want to sleep. The walls are too thin and we heard noise all night

Surprisingly cosy rooms in an extremely convenient location. Small for the price but that's just normal in London. Has everything you require and can recommend them easily

The floors are thin and squeaky like that of an old house. I heard the people from the room above me walking/moving every time they moved. It was quite annoying

Itvwas ok, clean and tidy. The floorboards were really noisy though and we could hear above and below us when they walked. The road outside was heavy with trafiic, sirens and shouting 24hrs. Its a good location for shopping etc but its noisy. Not for anyone whonwants some sleep.

Firstly the good bits. The staff were friendly on arrival and checkout. The beds were comfortable which the main thing you want in a hotel. The room had two bottles of complementary water and a nice selection of teas and coffees. We didn’t have breakfast so can’t comment on that. What let the hotel down was the upkeep of the room. The corners had a lot of cobwebs so those are missed during cleaning. The light above the mirror was coming away from the wall and didn’t work. The towel heating rack in the bathroom didn’t work so the towels felt cold and damp due to no heating. No blind cord so unable to pull the blind down over the window. The connector in the shower was leaking. If these simple things were fixed it would be a great place to stay.

Although the building is old, and parts of corridor had water-ingress damage, our room was immaculately clean and comfortable. Very convenient for getting around to the theatres and museums.

Thank you for amazing service. The people at this front desk 🙏🙏🙏

Comfortable room

Renovation works in progress. Starting at 08.15

Overall a great stay, service and staff very helpful and accommodating. Room a little noisy at night and the bathroom blind very mouldy and the rims around the toilet not very clean . Breakfast selection great and tasty, however a little on the cold side. I would return and stay again as in great location. Thank you

Excellent service. There was a problem with our room when we arrived, so we were allocated another room immediately, they allowed us to check in early and gave us a complimentary breakfast the following day. Couldn’t ask for better service than that. Lovely complimentary chocolates too.

Very good location for the West End, the hotel is fine, a little tired and lacking simple touches (no mirror in the bedroom is pretty basic) but it’s good enough for most circumstances.

The staff were friendly at reception and in the breakfast room. Our room was small with little room to move around. Storage in the room was OK. The shower cubicle was very small. Breakfast was OK with several different options. It is worth noting that there is only one lift which is very small, it will only take two people with luggage at a squeeze. The location is good with lots of pubs and restaurants close by. The hotel is a short walk from Russell Square or Holburn tube stations

Great spot. Close to services. Helpful staff and comfortable room. We would stay again

Special thanks to Aisha for being so friendly. We were made to feel so welcome, it was such a special way to start our trip to London. Our room is lovely and comfortable and quiet, everything is spotlessly clean. Genuinely very happy and contented customers. Thank you ☺️ Ps. Give Aisha a bonus - she’s a star.

Excellent location, very convenient.

Good central location. Hotel old and rooms a bit tired. Good value. Yin on check in went over and beyond and it was a pleasure to be greeted by such a friendly front of house staff!

For the price this was great. The elevator can only hold 1-2 people at a time depending on your size and how much luggage you have. So sometimes waiting for the elevator could take time if there were a lot of people using it

Perfect stay receptionist every helpful, checked in early

Stayed with Thistle Bloomsbury Park in early August, room was lovely and clean although lack of air conditioning but a fan was provided in the room and was sufficient.It had everything we needed for our 1 night stay. But a special mention for Grimaldi and Yin on reception who gave excellent customer service and went above and beyond to make our trip special, both are a credit to the hotel