The hotel had work being done downstairs at night which set off the fire alarm 3 nights in a row. I would otherwise highly recommend the place as comfortable, clean, and quiet

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Staffs was amazing! Had a lot of help from them during my visit!

Clean and safe. What else?

Very clean - (I stay in a few hotels and I’d say come as one of the cleanest) Did stay on bottom floor. Wasn’t ideal as I think there may of been a car meet going on at 3am. And was fairly noisey. But didn’t ruin my stay. Would defo stay again

Rooms are very small but comfortable. The location of the hotel was close to a metro and bus station so access to other parts of the city was great. The breakfast was wonderful and I would recommend adding it.

Great location. Close to underground station.

Provided exactly what we were after, good accommodation at a sensible price.

Good

Very nice room. Staff were extremely friendly and helpful

This is an excellent place to stay with high class and modern amenities in the room, really comfy and large bed and great shower pressure with the rain head. The place was immaculate and the staff were extremely helpful and friendly. I’ll definitely be back!

Absolutely wonderful stay. I couldn't have asked for more from the hotel and staff. Nothing was too much for them. We had a travel cot brought up to our room and put up. We were moved up to a higher floor as we had a young child and they said it would be better for us and my goodness it was incredible. We had the most amazing views and it was silent. We can't wait to book again and come back. We booked here on a whim because we've booked with another chain hotel regularly and thought we'd try something different and I have no regrets.

Very clean! Staff are super nice and the location is great

Thank you to all the staff for a warm welcome and a friendly atmosphere.

It was my first time in London and the staff was very welcoming and helpful. I don’t remember the young woman’s name who check me in and helped checked me out but she was wonderful, helpful, and very informative. I would definitely stay again the next time I’m in London.

n/a

My wife and I stayed there for 10 days. I’m going to start with the bad because that’s what most people look for. The worst thing is the heating/cooling controls. You absolutely need to inquire right off the bat and understand them. It is NOT intuitive. Once you understand them, they work fine. It’s an apartment type hotel with stove top, microwave and dishwasher. All work fine but you are severely limited on counter space. Cooking is difficult due to space management. Likely you will need trash pickup everyday or every other day if you do. During our stay we experienced 5 short 5-10 second smoke alarms caused by other residents. Don’t freak out. They stop. The bed has a pull out drawer for clothes and hangers on the wall for shirts. The studio is really designed for one person. Just realize the space it tight and the bed goes up against the wall. With 2 people someone has to crawl out the bottom of the bed. Now on to the good. Our room on the 8th floor away from the elevator was very quiet. The electric shade is great and helps with noise. Staff is great and responsive. Had a Nespresso machine and they supply unlimited pods and sugar. Also bottled water when you ask for it. Dishwasher pods too. Nice! Lights take a short learning curve and heated towel bar. The hotel is right on the edge of a diverse neighborhood area. Food options are quite unlimited. Always felt safe though some graffiti around. Waitrose grocer is a 20 minute walk. Great store. Close to underground.

It’s difficult to be positive given really bad experience with AC. This was controlled centrally and switched to hot so that I could not adjust it in the room. This necessitated someone coming to my room at 2 am which as a woman alone was uncomfortable. Around 370 a night - really expect more. Person in check out was disinterested

good location

The room was not worth what we paid. I booked two beds and received one bed and a chair that could be slept it. Most frustrating was the fact that I ensured the stay included air conditioning. The details of the stay indicated that AC was included. It was there but the room would not cool and windows don’t open.