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Best Western Plus Crystal, Hotel & Spa
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Best Western Plus Crystal, Hotel & Spa
Hotels
8.4
/10
Very Good
434 reviews
What Guests Say About Their Stay
Kevin
10.0
/ 10
A five minute walk from the train station. Easy walk to most sights and shopping. Multilingual staff very friendly and helpful.
Alex
10.0
/ 10
Great property. Very very central. The 50minutes included in the spa a great plus. Great service. Great breakfast. Nice bar in the evening with Cuban latin music.
Rooms are France small. So is the elevator.
We had a great time - recharging the batteries.
jeffrey
10.0
/ 10
We do not always stay in hotels but we had horrible experience with another housing option in town. We could not stay there for three more nights so I made quick reservation on Expedia and we went right to the hotel. It was only 10 in the morning but we had not had a lot of sleep. Checkin was not til 4. Staff was very kind and let us chill in lobby and got us room by one which was incredibly appreciative. Thanks so much.
In the Area
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5 Rue Chanzy, Arrondissement of Nancy, Meurthe-et-Moselle, Lorraine, France, 54000
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Best Western Plus Crystal, Hotel & Spa
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5 Rue Chanzy, Arrondissement of Nancy, Meurthe-et-Moselle, Lorraine, France, 54000
Discover More About Best Western Plus Crystal, Hotel & Spa
Location
Staying at Best Western Plus Crystal, Hotel & Spa is a good choice when you are visiting Arrondissement de Nancy.
About Best Western Plus Crystal, Hotel & Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Get precious and unforgettable moment during your stay at Best Western Plus Crystal, Hotel & Spa.
All facilities in Best Western Plus Crystal, Hotel & Spa
Others
Things to Do
- Indoor pool
- Spa
- Library
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Business Facilities
- Meeting facilities
- Business center
- Computer station
Food and Drinks
- Bar
- Breakfast
General
- Banquet
- Terrace
Connectivity
- Free WiFi
Accommodation Policy & General Information in Best Western Plus Crystal, Hotel & Spa
Important Note
- Fee for buffet breakfast: approximately EUR 19.50 for adults and EUR 7.50 for children
- Pet fee: EUR 15 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 16 years old are allowed in the pool from 10 AM to 11:50 AM on Mondays, and from 8 AM to 9:50 AM from Tuesday to Sunday and must be accompanied by an adult. For safety reasons, the sauna and hammam are not permitted for guests under 16 years old.
Front desk staff will greet guests on arrival at the property. From Monday to Friday, sauna and hammam opening hours are 4-6 PM.
The following facilities or services will be unavailable from January 6 2025 to January 19 2025 (dates subject to change):
- Sauna
- Spa
- Spa/Beauty services
- Swimming pool
- One of the swimming pools
- Sauna
- Spa
- Bar/lounge
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Best Western Plus Crystal, Hotel & Spa | 81 |
Number of floors in Best Western Plus Crystal, Hotel & Spa | 6 |
Another facilities in Best Western Plus Crystal, Hotel & Spa | Indoor pool, Spa, Library, Sauna, Steam room |
Frequently asked question in Best Western Plus Crystal, Hotel & Spa
What are available facilities at Best Western Plus Crystal, Hotel & Spa?
There are top facilites at Best Western Plus Crystal, Hotel & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Plus Crystal, Hotel & Spa?
The standard check-in time at Best Western Plus Crystal, Hotel & Spa is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Best Western Plus Crystal, Hotel & Spa provide breakfast?
Yes, Best Western Plus Crystal, Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Best Western Plus Crystal, Hotel & Spa
Other sources (434)
8.4
Very Good
From 434 reviews
Cleanliness
8.8
Room Comfort
8.0
Location
7.6
Service and Facilites
8.6
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Traveler Reviews Best Western Plus Crystal, Hotel & Spa
Number of reviews per page
20
40
Top reviews
Kevin
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
A five minute walk from the train station. Easy walk to most sights and shopping. Multilingual staff very friendly and helpful.
Eduardo
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Extremely well run hotel.
Excellent property conditions.
Wonderful bed.
Alex
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Great property. Very very central. The 50minutes included in the spa a great plus. Great service. Great breakfast. Nice bar in the evening with Cuban latin music.
Rooms are France small. So is the elevator.
We had a great time - recharging the batteries.
Annie
8.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
The check in was complicated because the credit card machine to put a hold on the card, didn’t work. I had to go back. The room was really tiny but other than that all good. The hotel is at 3 min from the train station so its location is very strategic.
David
Friends and Family
8.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
The Best Western Crystal Palace in Nancy was an easy walk from the train station. It was perfect for walking to shopping nearby or for heading to Stanislas Square for sightseeing or dining. The staff was great and very friendly.
Carl S
Friends and Family
8.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Good stay in Nancy at the BW within walking distance from the train station and to Place Stanislas. Updated lobby and room, though small was clean, quiet and comfortable. Enjoyed the breakfast, though we also took cheaper coffee and croissants options nearby.
jeffrey
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
We do not always stay in hotels but we had horrible experience with another housing option in town. We could not stay there for three more nights so I made quick reservation on Expedia and we went right to the hotel. It was only 10 in the morning but we had not had a lot of sleep. Checkin was not til 4. Staff was very kind and let us chill in lobby and got us room by one which was incredibly appreciative. Thanks so much.
Read More
Alton
Leisure Family
10.0
/10
Reviewed 138 week(s) ago
Expedia Group verified review
Location, services, value
Howard J
Business and Leisure with Partner
10.0
/10
Reviewed 188 week(s) ago
Expedia Group verified review
Wonderful location. Very good value for money. Excellent, helpful and personable staff. Great bar area downstairs. Lovely rooftop open air bar. Best room (and bed) for the money I've had in years. Exceptional breakfast. Easy (free) on street parking (6pm to 10am) very near to the hotel. The LARGE room was very quiet, and the double curtains kept the room dark late into the morning. Highly Recommended.
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Alberto
Friends and Family
4.0
/10
Reviewed 190 week(s) ago
Hotels.com verified review
Room is ancient and requires modernisation, as per rest of the hotel. Parking was 10min away and there is no temporary park on site so not easy to unload our luggage.
Bar downstairs was a total disaster, loud music and poor offer. Spa in the hotel meant lots of guests around in bathrobe/swimsuit at all times….
David
10.0
/10
Reviewed 190 week(s) ago
Hotels.com verified review
Nice refurbished hotel with pool, sauna, roof top.
ZAIN
Friends and Family
10.0
/10
Reviewed 201 week(s) ago
Hotels.com verified review
We loved the room which was excellent for the family. The receptionist was very helpful and she even spoke excellent english!
Mike
Business and Leisure Family
8.0
/10
Reviewed 247 week(s) ago
Expedia Group verified review
Well located in the center of Nancy, clean room and comfortable bed... Only inconvenient because of repairs in the building and difficulty to find a parking.
Georgina
Friends and Family
6.0
/10
Reviewed 275 week(s) ago
Hotels.com verified review
They are currently building and renovating this hotel. And it’s a big renovation so be warned. Rooms tired, old, small and I didn’t have a desire to look at the state of the mattress. The public toilet was clean but stank. Luckily we didn’t breakfast there.
On a positive side - good location and a delightful, helpful receptionist.
Read More
Etienne
Business
10.0
/10
Reviewed 280 week(s) ago
Hotels.com verified review
Hotel très bien situé au centre ville. Très facile d'accès depuis la gare et les principaux parking publics. Très peu de traffic la nuit et un environnement calme.
Les chambres sont petites mais confortables et bien équipées.
Petit déjeuner simple et de bonne qualité.
Personnel très agréable et efficace.
Merren
8.0
/10
Reviewed 287 week(s) ago
Hotels.com verified review
A friendly hotel close to the railway. It is presently being renovated which I think limited the breakfast area and choices but I'm sure improvements will benefit the hotel. Nice towels and shower.
John
Friends and Family
8.0
/10
Reviewed 292 week(s) ago
Hotels.com verified review
Very good location and helpful staff
Nicholas
8.0
/10
Reviewed 296 week(s) ago
Hotels.com verified review
Staff was great in working around a big construction project and were quite accommodating. WiFi was good too. Great location for exploring Nancy.
Verified traveler
Friends and Family with Partner
8.0
/10
Reviewed 313 week(s) ago
Expedia Group verified review
The room was not ready at noon (it wasn't expected to be) we left our luggage and when we came back they've already put it in our room. That was a nice gesture.
Barbara
Leisure
10.0
/10
Reviewed 332 week(s) ago
Expedia Group verified review
Friendly staff who kept our bags when we arrived early and took them to our room for us while we were out sightseeing. Breakfast options explained well.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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