A good central location with parking and friendly staff. Two reservations. First the double room was very small indeed, with no a/c and the conversion had left low ceilings and small windows. We were much too hot. Second the breakfast was only adequate. We weren’t late, but there was very little cooked food left, little fruit (which was over ripe) and nobody around to ask for more or to top up the platters. That was very disappointing and such food as there was left represented poor value and a poor start to a long days travelling.

Although i have both vaccinations, first in the uk followed by the second in Belgium with ample proof the girl on reception wouldn't accept it. I was condemned to my room for the whole stay. Not her fault i know but its also not my fault the cst app can't deal with a little complexity. Tragically i won't be visiting france again until this nonsense leaves us, if it ever does. Also be aware that building work outside the hotel makes it difficult to access the carpark. Hopefully they'll be finished soon.

Very clean comfortable room. Friendly and helpful staff.

I stayed 1 night, booked the room the day before. I paid £70. There was cheaper ones around, I preferred Ibis because I knew they would have English speaking staff. Staff was very very friendly and helpful. Room was clean but quite small. There ment to be 2 seperate single beds but they were next to each other. And there was barely space left to pass other side of the room where the wardrobe is. There was no kettle or mini fridge in the room comparing this price. Bathroom was big enough but there was only 1 each big towels. There was no small hand towels or no hair towels. There was minimum of everything in the room which was disappointing. In general it was a nice hotel. They can add more things to the rooms.

Tea making facilities would have been nice

very enjoyable

The hotel was undergoing renovation during my visit and, as such, the reception was something of a bomb site! That said, when the hotel is fully refurbished, it will merit a much higher rating, all round.

I was a bit disappointed, I expected more for the price. The room was very basic, no tea making facilities, wooden floors throughout so cold until heating put on. Breakfast was very nice

I have to visit this part of France once a year on business and I always stay in this hotel. I have tried other hotels in the area but none of them compare to this one. The ibis is centrally located and easy to get in and out of. I will be staying here for next few times I travel to this area of France.

A nice hotel in a good location in Douai. The rooms are comfortable and we received very good service at the reception and bar. Would recommend this hotel.

Hotel was nice but needed air conditioning in mid-August.

Better not to be on the ground floor as close to the bar. Friendly and helpful staff

Stayed here as a stopover, perfectly adequate hotel. Beds were clean, bathroom was clean and free wifi and parking. Not much to do in Douai itself but definitely would stay here again.

Good hotel for a one night stop to break up a long drive

Good hotel in an excellent location and interesting town. Excellent as a one night stop for going either to or from the Channel. The hotel is in a building which is a listed historic monument and therefore the rooms are not at all to the normal rabbit hutch pattern. Reception staff were warm and helpful.The one snag I discovered was that our room had what appeared to be a desk - I think it was intended to do this. Anyhow it was also a fold away bed which was keen on unfolding and twice deposited my lap top and other bits on the floor! Top tip is, don't lean on the front of the desk!

Très confortable et très bien situé. Accessible très facilement avec le tram. Rapport qualité-prix excellent.

Hôtel bien situé à Douai. Personnel très aimable et à l'écoute.

Bon séjour. Très bon petit déjeuner avec du choix

Chambre d’hôtel très petite. À peine quelque centimètre entre le mur en face du lit, donc compliqué pour ce déplacer. Pas de chauffage à mon arrivée alors que nous sommes en plein mois de février! Compliqué de stationner dans le parking de l’hôtel qui est pris d’assaut. Le centre ville est à moins de 10min à pieds

Séjour très bruyant les chambres sont très mal insonorisées et pas à la hauteur du prix payé.