L'Hôtel Royal Saint Germain

Surrounding area

Love the staff. Very friendly and helpful.

The room is comfortable but very small, good enough for 1pax staying a couple of nights but would be tight for 2pax. My room had no table, just a small shelf next to the bed to place a kettle and cups, but my friend had one in hers. Location was good, a couple of min walk to the subway. The guy who checked us in at night was great, friendly cheerful and helpful. He came to check and offered to change rooms for me when I complained of the weak aircon (I declined because it was the same in other room), but he still offered to bring a fan if I should need one later in the night. On the other hand, the lady doing the day shift looked and acted like she’s there only because she needed a job. A total 180deg difference in service and attitude from the night shift guy.

Easy to find and 2 minutes from Metro station. It’s located on a main road which is not too busy which I preferred to a side street. I felt very safe in this area. Lots of restaurants, a pharmacy, Monoprix about 5-6 minutes walk and a major train station. Our room overlooked the main road, which was good. The room was bigger than expected. Had heard hotel rooms in Paris can be quite small, our room wasn’t and easy to move around at ease. The bathroom was roomy, overall impressed. I had paid extra for breakfast and knew what to expect from website. It was as expected and enjoyable. My only criticisms are, the reception is just a desk at the bottom of the stairs which was unusual. And the lobby area became crowded when guests were checking in. Also, I wasn’t able to use the safe in the bedroom as no one was able to reset it, not even with a key - disappointing. Also, after we checked out and came back for our luggage late afternoon, there was no one on reception. Guests waiting in the lobby had to let us in to collect our luggage. I thought we could have been anyone and stolen someone’s luggage. I was concerned that my luggage although in an unlocked cupboard could have been stolen by anyone. My third and last criticism is the bedside table. They were cute, small and round. Not practical at all. You couldn’t put much in them. Please upgrade for something bigger or at least square or rectangular. Would I return to this hotel, definitely. I enjoyed my stay there.

Be careful, this hotel has bed bugs! I booked a standart balcony room and got room #505 on the 5-th floor accordingly. On June 16-th at 4 am I woke up , because of body itching. Immediately I found two big bed bugs, they were really big and visible, which means they were there a while. The guy on the reception who barely spoke English changed the room for me to Standart without balcony on the second floor. Later I spoke with manager by phone and she said I’m going to be compensated just for 2 nights (I booked for 4). The made a refund, but unfortunately as the way talked to me (all staff) like it was my fault … and even didn’t worry about my stressful state and all the impression about this hotel they gonna leave. My vacation was ruined, I didn’t normally sleep for two nights , because of stress, because of bugs , because of moving at 4:30 am , because of body itching (keep doing it even now) and also the attitude I got after this incident. I took all the pictures with bugs, with bites, with blood on the linen . Sadly as I see Expedia doesn’t have a function to attach the pictures , but I would be happy to share them and achieve justice.

Good location

Loved the area that the property was in; close to the metro and lots of shopping. I felt safe as a solo female traveler staying here. The place was clean but not spotless and a few things could use updating (shower and bathroom fixtures).

Very disappointed in this one. Felt catfished by the pictures. We booked the biggest room but it was very cramped, there were many broken furnishings, someone else’s dark hair in the shower… receptionist wasnt very welcoming.

Excellent property, nice option to be at Paris. Totally recommended.

Friendly staff helped with early check in - they provided temporary room, while waiting for the room we booked.

Our stay was exactly what we were expecting. The hotel is in a great location, close to the metro and within walking distance of some amazing sights. The room was clean and tidy. The bed was extremely comfortable.

Good location on the left bank. Walking to most Rive Gauche attractions and restaurants.

It was an average hotel. Not bad, not 5 stars. Comfortable bed. Shower design was a little weird.

Nice hotel, clean and good service. Very noisy though - can hear everything from surrounding rooms

Rooms were cute and clean. Staff was extremely unfriendly, rude and unhelpful. The room didn’t have shampoo.

Not bad. But a chill hotel.

This hotel is central to Paris.

Nice clean property and good breakfast buffet Location a bit rundown

Good breakfast, could have more choices. Walls are a bit thin though and depending on the staff, some were less friendly

The hotel was convenient, clean and comfortable! The breakfast was an amazing assortment of breads, fruits, meats, cheeses, cereals….fabulous!