A very nice hotel centrally located within a 5-10 walk of the main town square. The hotel is a bit on the old side but it's recently been remodeled. We are returning guests as we stayed here back in 2011 and the property has gone through some major updates since then. We stayed during the winter taking in the Christmas markets. The location is perfect. It has easy underground parking and the staff are extremely friendly and helpful. We arrived early on our check in day and the front desk person went out of her way to get us in our room early. The breakfast was great and the room was very clean and comfortable and spacious. I will say though that when we visited before it was the summer and very hot out. The rooms didn't (and I still think they don't) have any air conditioning and our room was very hot in the summer which made for an uncomfortable sleep a few nights. However, that didn't prevent us from returning. Would we stay here again? Most definitely yes! The staff and location make this the ideal location.

The hotel is well located and the staff is friendly. Some parts of the hotel need some TLC, but the room we stayed in had an updated and clean bathroom and the room was a good size. The bed was a little too soft for me, but not so bad to make me not want to stay again when we go back to Regensburg. Breakfast was good and typical for European mid-range cost hotels. The hotel feels like you have stepped back in time and are staying at a royal's palace.

The employee who checked us in was exceptional. She went above and beyond to help us and deserves a raise.