Great hotel just off the main city square, great staff reasonable price just dortmund itself is a little quiet unless there is football on

Over with a group on friends for football. Hotel was spot on, cant complain. Staff were very friendly and helpful

Hotel was great all staff were very friendly would definitely recommend to stay here

The hotel is under construction, the room on the same floor where is construction going on, very noisy , unsafe conditions, lots of ladders, buildings materials on the floor, barely was able to get to elevator

Great location! Upgraded room with comfortable bed and good pillows!

Amazing front of house service, professional look, feels secure, doesn’t smell, fluffy blankets

Short walk to shopping area and train station. Ideal hotel if going to watch football at BVB Dortmund.

We were in Dortmund for a football match. We stayed in this Mercure the second nigh (the City one for the first night). This Mercure was far better than the City one - it actually has a normal type entrance and reception set up for a start. Not the cheapest hotel, but they obviously knew the football was on. Welcome was friendly and room was fine. Hair dryer was very week. Bath towels are not very big. And the usual question - would i stay there again. The answer is Yes, but I'd check prices elsewhere.

A very quick check in with all relevant information provided. Room was large, comfortable with all mid cons. Staff helpful & friendly.

Nice stay although we came down for breakfast at 10.00 and there was nothing left apart from a bit of fruit and toast.

Very small room for 2 travellers for 3 nights, very limited storage, very poor lighting in room, awful view from window!! Free WiFi is a joke unless you pay for faster speeds.

Really well located in the centre of Dortmund, staff extremely helpful and pleasant, breakfast very good. Our room was quite large with a balcony, which was a nice surprise.

Wi-Fi in hotel was unsatisfactory.

Clean, modern hotel. Locations is good. Gym and service were underwhelming.

Very friendly staff!

Was nice hotel, no coffee available in room for 2 days, no fresh towels for 4. Only seen room staff for 1day. Seemed to be short staffed all round. Receptionist was delight though.

The hotel was stylish and clean. Location was perfect only steps away from the shops and about 300m from U stop line that gets directly to Iduna Stadium. The hotel staff was professional and helpful every time i needed something. Morning breakfast was quality and rich in choice. Our 3 bed room was bright, clean and comfortable but the highlight was tge bed and tge bedding which was one of the best ever ! The only one thing i didnt like during my stay was the coffee from the machine at breakfast. It was shame that it was nescaffee rather than bean to coffee fresh brewd coffeemajer which is standard in hotels of that standards all round the world. Overal our stay was great abd we woukd choose to stay agsin on our next visit to Dortmund.

The hotel was lovely - good location, close to the centre and very festive around Christmas. The only fault was how cold the bedrooms were - especially when you come inside from freezing outdoors!

Nice hotel for everything good place staff was so nice near for everything and clean food was amazing.

Visiting the area and the football stadium