Greenpark Hotel

Property is ok

Good wasn’t that great for the price. Cleanliness of some of the waiting staff in the restaurant could improve.

No proper currency exchange just a couple of guys on the desk to the side of reception giving you a poor rate.

Room cleaned daily to high standards. Polite staff in restaurants serving excellent breakfasts. Spacious accommodation.

I had an extremely happy experience during my stay. Staff are friendly and helpful. It is an extremely good value for money.

Nothing unique and nothing works in the room!!!

All was mighty fine for me. The bed was very cozy and comfortable allowing me to receive a full amount of precious rest and sleep. The hotel staff is quite pleasant and absolutely professional. The room was nice and tidy. In the future should my business once again takes me to Vizag City then you can bet your last rupee that the Green Park Hotel will be the first hotel for me to reserve a room. Also my meals were delicious and marvelously tasty.

Just OK stay. Spacious room and closet with workspace — Internet speed is 2-3 Mbps for hotel charging 4000/night is unreasonable Sheets though washed look way too Old covid protocols not strictly adhered

We stayed at greenpark for 4 nights (feb 9 - feb 13th, 2020) with my mom n my sis. I booked the room for 3 guests, but every day they provided amenities for only 2 people. When asked for a third bed, all I got was a twin mattress on the floor . I have stayed in multiple hotels both 3 star to 5 star but was always provided with a cot and a mattress for the third guest without even placing a request. Next thing, we lost a pattu silk saree in the room. Usually we don’t leave anything outside in the room. That day, since we were attending a wedding and left the room in a rush with the saree outside. When we came back, we realized the saree was missing immediately. We were exhausted and thought that we should check the bags thoroughly before we report. Next day morning before the checkout, informed the receptionist and the duty manager about our missing saree. They felt bad for us for couple of minutes, checked with their laundry staff and said they couldn’t find it. THAT IS ALL! I contacted multiple times but no response. No escalation or further probe by their team or follow-up back with us about how they could help us in this situation. Basically they didn’t want to take responsibility that an item was lost in their hotel (may be reputation or ego problem). Their confidence that the money was already paid and that it doesn’t matter how they treat the guests is pathetic. Don’t get fooled by the pictures, the service is horrible. Be aware and have a better stay at other hotel.

Decent hotel located at Vizag city. Food quality is good. If you want luxurious stay other hotels are available (e.g. Novotel, Park etc.)

Hotel near R k Beach. Friendly staff especially the manager.

First day i had some issues and from next day they have rectified it and the rest of our stay was pleasant.overall experience was good.

This was my second visit to the hotel and I was pleased with my experience. I had to check out early so they packed my breakfast. That was a really nice touch. The housekeeping staffs were very nice. Gym was well equipped. Happy with my stay

The hotel is good probably for business travelers as it has good road connections and public transport. around 2 km from beach so difficult to take a walk. The pool is below average, as it face toward the local residency and party hall. Don't expect much from window view, as you will find local houses or play ground where people peeing in open. Staff is helpful and supportive. The breakfast is also good.

Hotel Staff Dont know how to manage reservations.. it took nearly 20min for checkin and 30min for checkout.. they dont know even my booking came from expedia. They told booking from MMT.

I booked the hotel with Expedia and it offered halfboard and free airport transfer which was not available. I arrived in India with no cash so called the hotel for a collection, which arrived after 1 hour despite them saying they do not offer free transfer. On arrival they said my stay was bed and breakfast only so they said I should contact Expedia, which I did. Two days later I was moved from a twin to a double room as booked and meals would be complimentary. The transfer to the hotel would also be free. On check out I was charged for the first cab and meal that I had already taken and would be free. The staff were very nice but could not deal with this until the manager arrived, who resolved it immediately. I must say they treated me really well and looked after me for the week I was there. The confusion was between my voucher and the voucher to the hotel which were clearly different and no fault of the hotel.

We are happy, even we are happy to take part in Independence day celebrations. Staff are so kind enough to attend our calls. We will recommend our friend to stay in the hotel.

Had bedbugs. Told the service they changed a new bed again had bedbugs. We booked for 7 nights but left on the 6th night itself. They said cant refund due to online booking. Overall bad service.

our stay was enjoyable. the staff were very pleasant. the travel desk made good arrangement for our sightseeing visits.however it would have been good if the drivers could speak little hindi. i missed on understanding many things enroute to my visits to simmachalam,Annavaram etc. normally i keep conversing with the drivers on such occassion to understand local history ,importance,culture etc. but this time i missed it.

There are too mamy issues to list on this review. But i believe i can sum up by stating that attention to detail and customer focus is lacking. This can only reflect the culture instilled by higher level management. Over the previous 15 years I've stayed here during 4 trips and always enjoyed the stay. Regretfully, this will be the last, barring an unprecedented turn around of services. Best wishes Green Park staff...