Hotel Chanchal Continental

Pros- 1) The staff and the cleanliness. 2) Close proximity to the New Delhi Railway Station. Cons- 1) The room size and lack of view to the street.

The cleanliness was not proper. Taps were leaking. Floors (Bathroom and Room) were sticky and dirty. Towels were wornout. Linen was average. Room was very small for 2. Will definitely not stay here next time.

Was located in a prime area, but the streets are too messy. Breakfast is good but remaining items from menu are of not great taste. Check-in and checkout is easy, opt for a 2 star hotel.

One of many budget hotels in the area just to the north of New Delhi railway station & the metro. Handy for airport line & yellow line. Area is extremely busy during the day & evening. Walkable from the station, although by tuk tuk from the metro, because of the road layout, you have to go a long way round. Room was clean & reasonably large.

nice owner wonderful staff. my 2 day stay was most pleasant.

Have stayed at this property for many years, usually several times a year fro several nights each time. The place is pretty simple but is clean and a good value. Close to all Delhi sight seeing. Area is safe though congested and often loud, even at night. Don't let this detract you from staying here for these reasons though. Have decided that this will be my last visit to the hotel despite the years of service it has given me. My decision came instantly when I was severely overcharged for a taxi to the airport before hours and essentially had no choice but to accept the price. If they are more than willing to rip off a customer who has been visiting for many years and given a lot of business, I am better off being in a newer facility with similar cost as there are many others from which to choose.

Clean room with decent bed. Bathroom was a large wet room which is fairly standard in India but still a nuisance. Room service was very good and all food and drink was tasty and well presented, as was breakfast. Downside was constant noise from reception and room service telephones situated on each floor.

Hotel was totally fine and we had no problems at all. Good impression. Out of dozens and dozens hotels in the area you can choose this one for sure.

Have stayed at this hotel over the years and reviewed it too. But after staying at another nearby property for a few nights, I may have to rethink staying here and longer.Problem is, Have grown attached to some of the staff and the neighborhood as well. My gripe - the rooms are showing age and are in need of remodeling. The rooms are still tidy, complimentary breakfast is a nice touch to and over the years the price, in my opinion, is reasonable.What to do?

Pleasant stay with good service quality. Will recommend this hotel for stay and is within budget.

The experience was astonishing... Watch out the bathroom cleanliness.. otherwise its a good place to stay comfy.. Nice hotel.... It was equipped with good service people, nice food...

Renovations in room - new decor, linens, paint, etc made for a nice surprise at this budget property. I have come to count on this hotel for great, personal service but the upgrades are appreciated. Fast free WiFi, basic amenities, hot running water at all times I used it, frigid A/C, clean comfortable room in a central location.

The hotel is located in a crowded locality near New Delhi Railway Station. The road is narrow and the traffic is a mess. People throw trash everywhere and cleanliness of the neighborhood is very poor. The hotel reception area is not bad but the room I was given was not clean, mattress, bed sheets and towels were not good. You would need to carry your own sheets and towels for sure. You would need to walk to another hotel on a small lane to get your complementary breakfast.

They know me by name - I stay here approx every 2 to 3 months. It has become a home away from home. Clean, comfortable, basic. Could be nicer but has the standard services needed and everything is nearby including sights and adjoining neighborhoods and shopping such as bazaars and Karol Bagh, etc. My rate included complimentary breakfast which was fine. A/C was frigid and with ceiling fan on would create a blizzard if one desired, great in summer. Hot water plentiful. Complimentary paper daily. Used laundry service with excellent result. Very pleased overall. Will continue to stay here. Only issue is with travel desk which will quote different taxi rates than front desk. Both over priced in my opinion and one would do best to find alternate transportation if at all possible.

My experience was not so good it was ok ok types hotel for this price.

Good for saving money, and room with enough necessities, with electric heating and it works well, with very good WIFI in room.

Avoid this place at all cost. It's a scam. The room they showed me was not even completely renovated. No paint on the wall. I have seen cleaner furniture thrown on street. Absolutely pathetic. I was told there are over 5000 similar hotels in this area of New Delhi and most of them are scams likes this one. Staff kept making noise throughout the night. I think the bed sheets and comforter were never washed. Very dirty. Breakfast was included but I had to walk to another hotel to have my breakfast. Location is horrible. Was not at all safe for women. Extremely dirty. Very lazy and dirty staff.

We stayed two nights at the hotel. The room was relatively clean and comfortable and the heating worked, which was great as it was quite cold outside. The hotel manager was very keen on helping us with booking of trips to further destinations in India and he seemed to be upset, even impolite when he got to know that we decided to book with another agency. Otherwise the hotel was quite good value for the money.

Pleasant stay nice room breakfast no good need to learn how to cater for western people as well!!

The hotel was good enough for India, but the service wasn't good. The front desk didn't give us a good suggestion on the tour and what to do. They gave us only one option: a tour with them that was very expensive. Our room was next to the elevator, so it was very noisy. The guy that showed us the room (which we didn't ask for!) insisted a tip and wasn't happy with what we gave him. The hotel needs more English speaking personnel.