Anugrah Inn

The service is pleasant, the room is comfortable, only the breakfast portion is too small.

A hotel that can be an option if you go to Citra area but don't have much budget. The hotel is clean, the room, bathroom, and bed are also comfortable. Although the room is small, it can be used for praying by 2 adults. The bathroom is also okay. Breakfast is delivered to the room. The fried rice is delicious. However, the hotel is up stairs. So if you are lazy and tired, it's better to ask for a lower floor. Then there are some rooms that don't have windows. So you really rely on the room lights. If you are focused on the existence of windows, you can request it. The staff needs to be friendlier. Don't be flat. Then it seems like product knowledge and communication need to be fixed. Even though it's in a "book" the staff needs to know. For example, if asked about late checkout, how much is the charge, this is basic information, so you have to know. Then yesterday I wanted to borrow a scrubber, when I called the answer was "just ask the person upstairs." Huh? why is it the guest who has to find out? Upstairs where? To whom? And it turns out that upstairs means on the 4th floor there is a laundry service, ironing service too, 10K per kilo. But it's still strange if the language is that the guest has to look for it. The staff should communicate with each other to make it easier for the guest. Oh yeah, the toiletries use bar soap. Not liquid soap. Yesterday there was no shampoo either. I don't know if there really was no shampoo or if they forgot to give it. Hopefully it will be fixed. Because the place is really recommended for staying, but the staff's communication needs to be fixed.

The hotel is very comfortable and nice, you get breakfast too so you don't have to worry about what to have for breakfast.

comfortable accommodation, friendly staff, clean rooms