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Aston Inn Mataram
Hotels
8.7
Impressive
From 4,638 verified guests reviews
What Guests Say About Their Stay
Strategic Location (71)
Friendly Staffs (49)
Clean Room (49)
Tasty Breakfast (11)
Rosdianingsih R.
8.5
/ 10
this hotel is very modern hotel comparing to others in the city which mostly are still local. I like to stay here and always stay in this hotel everytime I come to Lombok. The breakfast is awesome.
Rizky K.
9.7
/ 10
I really love this hotel and their services. clean and minimalist style room. comfy bed and sheets. carpets along the corridor were clean and doesn't smell. clean pool, great spa, nice breakfast.
Bogie P. P.
8.5
/ 10
Service excellence. Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice
In the Area
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Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Aston Inn Mataram
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Jalan Panca Usaha No 01 Mataram, Lombok - Nusa Tenggara Barat, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126
Discover More About Aston Inn Mataram
Location
Staying at Aston Inn Mataram is a good choice when you are visiting Cakranegara.
About Aston Inn Mataram
From business event to corporate gathering, Aston Inn Mataram provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Aston Inn Mataram, a wonderful accommodation for your family holiday.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Aston Inn Mataram exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Aston Inn Mataram is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Aston Inn Mataram.
All facilities in Aston Inn Mataram
Swimming Pool
Functional Hall
Lobby
CleanAccommodation
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Porter
- Tours
- Wedding service
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Cafe
- Poolside bar
- Bar
- Snack bar
- Snacks
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Things to Do
- Fitness center
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
- Spa
- Sun loungers
- TV lounge
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Shops
- Supermarket
Business Facilities
- Business center
- Meeting facilities
- Projector
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Valet parking
Sports and Recreations
- Fitness center
Kids and Pets
- Highchairs
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Aston Inn Mataram
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Swimming Pool closed temporarily from 31-10-2024 to 15-11-2024.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Aston Inn Mataram | 130 |
Number of floors in Aston Inn Mataram | 7 |
Another facilities in Aston Inn Mataram | Bellhop, Welcoming drinks, Concierge, Doorman, Front desk |
Frequently asked question in Aston Inn Mataram
What are available facilities at Aston Inn Mataram?
There are top facilites at Aston Inn Mataram such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Inn Mataram?
The standard check-in time at Aston Inn Mataram is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aston Inn Mataram provide breakfast?
Yes, Aston Inn Mataram provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Aston Inn Mataram
Overall Rating & Reviews
From 4,638 verified guests reviews
8.7
Impressive
Fantastic
1,743
Very Good
2,281
Satisfying
139
Average
475
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (71)
friendly staffs (49)
clean room (49)
tasty breakfast (11)
complete facilities (8)
comfortable room (2)
tasty food (50)
See More 7
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Language
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Show Reviews with Photos
V***i
This is a guest profile.
Leisure
8.4
/ 10
22 Sep 2024
The room was pretty clean, but the foods were not very good, the variety of the foods were not many and the taste were mediocre. But the location was good and you can find many other dishes outside the hotel.
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Accommodation's Reply
26 Sep 2024
Dear Valued Guest, a warm Greeting from Aston Inn Mataram! Thank you for sharing your feedback with us! We're glad to hear that you found the room clean and enjoyed our convenient location. However, we're sorry that the food selection and taste didn't meet your expectations. Your comments are very valuable, and we'll work closely to improve the variety and quality of the dishes. We're happy you could explore other dining options nearby, and we hope to provide a more enjoyable dining experience during your next stay. We look forward to welcoming you back soon. Best regards, Dayu Febry. Assistant Front Office Manager.
RC
Rahmi C.
Leisure
10
/ 10
11 Sep 2024
1 liked this review
Accommodation's Reply
18 Sep 2024
Dear Ms. Rahmi C, Warm greetings from Aston Inn Mataram! Thank you for your review, we are very happy to hear that you are satisfied with your experience. Positive reviews like this really motivate us to continue providing the best service. We look forward to serving you again soon. Warm regards, Dayu Febry. Assistant Front Office Manager.
FR
Fayza R.
Leisure
10
/ 10
10 Sep 2024
Highly recommended! Kalo plan to stay around Lombok/Mataram kota, Aston Inn Mataram would be a great choice 👌🏻.
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Accommodation's Reply
11 Sep 2024
Dear Mr. Fayza are, a warm Greetings from Aston Inn Mataram! Thank you so much for your wonderful recommendation! We're delighted to hear that you had a great stay at Aston Inn Mataram. It 's always a pleasure to know that our guests had a positive experience, and we truly appreciate your kind words. We hope to welcome you back on your next visit to Lombok. Best regards, Dayu Febry. Assistant Front Office Manager.
E***n
This is a guest profile.
Business travel
6.7
/ 10
02 Aug 2024
Like this review?
Accommodation's Reply
09 Aug 2024
Dear Our Valued Guest, a warm Greetings from Aston Inn Mataram! Thank you for your feedback! We're glad to received it and we looking forward to welcoming you again in the future. Best regards, Dayu Febry. Assistant Front Office Manager.
J***i
This is a guest profile.
10
/ 10
25 Jul 2024
Nice hotel with good location and very delious food.
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Accommodation's Reply
31 Jul 2024
Dear Our Valued Guest, a warm Greetings from Aston Inn Mataram! Thank you very much for your positive review! We are very happy to hear that you enjoyed our hotel 's strategic location and delicious food. Guest satisfaction is our top priority, and your review provides motivation for our team to continue providing the best service. We hope to welcome you back in the future. Best regards, Dayu Febry. Assistant Front Office Manager.
RA
Reza A. A.
Business travel
10
/ 10
24 Jul 2024
The variety of the menu shud be more, and I don't know whether you can order custom food for a baby or not, overall we're happy.
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Accommodation's Reply
24 Jul 2024
Dear Mr. Reza A. A, a warm Greetings from Aston Inn Mataram! Thank you for your feedback! We appreciate your suggestion regarding the variety of our menu and will certainly take it into consideration. We do offer custom food options for babies, and our staff is always ready to assist with any special dietary needs. We're glad to hear that overall you were happy with your stay. We look forward to welcoming you back soon. Best regards, Dayu Febry. Assistant Front Office Manager.
Ys
Yogi s. p.
Business travel
9.7
/ 10
05 Jul 2024
Very nice hotel with clean ambience and close to city center. The food taste was good.
1 liked this review
Accommodation's Reply
11 Jul 2024
Dear Mr. Yogi S. P, a warm Greetings from Aston Inn Mataram! Thank you very much for your kind review! We are delighted to hear that you enjoyed your stay with us, appreciating our clean ambiance and convenient location close to the city center. We're also glad you liked the taste of our food. Your positive feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Dayu Febry. Assistant Front Office Manager.
I***I
This is a guest profile.
Leisure
8.5
/ 10
18 Jun 2024
The staff was very friendly, the minibar refrigerator out of service and the bath towel already old.
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Accommodation's Reply
20 Jun 2024
Dear Our Valued Guest, a warm Greetings from Aston Inn Mataram! Thank you for your feedback. We're glad to hear that you found our staff very friendly. We apologize for the inconvenience caused by the minibar refrigerator and the condition of the bath towels. We will address these issues promptly to ensure a better experience for our guests in the future. We appreciate your input and hope to welcome you back for a more pleasant stay. Best regards, Dayu Febry. Assistant Front Office Manager.
AA
Aflah A. R.
10
/ 10
04 Jun 2024
Very satisfying stay. Staffs are polite.
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Accommodation's Reply
07 Jun 2024
Dear Mrs. Aflah A. Are, Salam hangat dari Aston Inn Mataram! Thank you for your wonderful review! We're delighted to hear that you had a very satisfying stay and found our staff to be polite. Your positive feedback is greatly appreciated, and we look forward to welcoming you again for another enjoyable experience. Best regards, Dayu Febry. Assistant Front Office Manager.
S***o
This is a guest profile.
Business travel
7.9
/ 10
22 May 2024
Quite old hotel, need renovation.
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Accommodation's Reply
26 May 2024
Dear Valued Guest, a warm Greeting from Aston Inn Mataram! Thank you for your feedback. We appreciate your comments and understand that some areas of our hotel may need updating. We are committed to providing a comfortable and enjoyable stay for our guests, and your input helps us to make improvements. We hope to welcome you back in the future to experience the enhancements we plan to make. Best regards, Dayu Febry. Assistant Front Office Manager.
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