This is a 4 star hotel with 5 star quality. They have a spacious, magnificent and modern room. Everything in the room is almost digital. They gave us an extra pillow for each room. A wide and full windows with BSD city view is one thing that can make me spend hours just to admire it in sunset and sunrise. Check in was fabulous. Our request is to have 2 rooms with a connecting door, but the hotel can not provide it. Now here's the special one: our receptionist told me a little secret: we can have our room connected if we upgrade one room to deluxe from superior. So, we did that and voila! Our room is connected! And that makes our 2 room become a magnificent 65 m (or so) single room. Just like a large apartment. Our big thanks to the receptionist for telling us this secret. Their pool is indoor and very gorgeous, tell you what, gorgeous pool with magnificent view is an unforgettable moment. Can't believe we can have this kind of experience in BSD. Breakfast also great, with abundant selection of food with no bargain at the taste (Love the yoghurt). When we stayed, it was at Cap Go Meh event. They had their lontong cap go meh version for breakfast, and tell you what, that is one of the greatest lontong cap go meh I ever taste in my life. They should proud of it and sell it outside rather than only serve it for breakfast menu. Check out also done in a breeze. We also had special experience with the small cafe which sell gelato beside the receptionist area: our kids want gelato so bad with a cone. Unfortunately the cone was out of stock, so they only could serve it in a box or a glass. The very nice thing is: The picture, instead only told that the cone is out, he knelt down, talked seriously with our two kids, tried to make them understand that it was out, and not trying to push us to buy the gelato at all. He was just talking with our kids until they weren't upset anymore, it was a sweet and rare moment. In the end our kids understand, and they had their gelato in a box, and very very enjoy it. Thank you. And I really mean it.
Perfect for a short staycation. The room is spacious and very comfortable. The staff was really nice. The breakfast was good as well. The highlight is the smart TV and Netflix they have in every room.
A very welcoming & pleasant stay during Ramadhan. A clean room with enough amenities & great service from the staff. Their Iftar menu is extensive, and the Sahoor menu was delicious.
Hotel Santika is always my favourite. The price is reasonable and the facilities also good. The best thing from the hotel is the breakfast. They have variety breakfast style that you might like, such as western style or indonesian style. And as their signature, they always have the indonesian traditional snacks.
Somehow it feels different when entering the hotel premise. 1. The lobby was so nice, health protocol was kept and upheld by the hotel since we first came into. 2. Process check in is simple, no hassle but we have to deposit Rp 50thousand for every each key. The deposit will be refunded when we checked out. 3. The parking available in front of the lobby but with max 4 cars on it, but you can park your car at basement parking zone. 4. In the lobby you can buy many snacks, ice cream, sweeties, and other foods and drinks and guess what its open for 24 hours guys. So don't worry if you get hungry in the middle of nite. Just go to the lobby and your tummy are going to happy đ. But if you are going to get heavier food just a walk nearby to the next door then you will find a McD store that open for 24 hours too. Fantastic. 5. The morning bites cafe are nice too for having breakfast with quite satisfied meal. 6. The unit was so quite small but I think it ' s worth enough with the cash we put it on.
Nice place for staycation. Suitable for wide range audience. The room's comfortable, simple but it's just right. Facilities match the description and mostly work as intended. For deluxe room, I think a bigger wardrobe will be a great addition and a toiletries shelf in the shower will make things easier. Overall I enjoy the stay, and the service is good.
We had great night staying here. Check in process was in seconds only, and the staffs were friendly. Comfortable and clean room with tv, well working ac and adequate hot water. Spacious enough for the 4 of us. Breakfast was so great also, true that their foods were delicious. Will come back next time.
It was a great experience staying at this hotel! Excellent service, great food, and cleanliness are also exceptional. As a plus, this hotel is only 5 minutes walking distance to aeon mall BSD.
We have a great experience at this hotel because hotel staff giving a birthday surprise for my 7yo son, it such a lovely moment. The room is so cozy and clean, nice pool with nice view to the city, all staff is soo humble full of smile and helping to all guests. We also entertained by clown when having breakfast so the kids is very excited and we can rides a bicycle to enjoy the day. Keep up the good work and hospitality, Grand Zuri. We will definitely come again soon!
Better than my expectation! I booked this hotel for a one-night escape to Serpong to meet some friends and have fun. Honestly, I hesitated at first. But the hotel surprised me! The staff was super kind. The breakfast (we chose to get it in sahur time) was quite satisfying. We could prefer either Western or Indonesian food for sahur. The Ramadan atmosphere was very well reflected with the music and decoration. I loved the ambiance. The pool is small but clean and there is a space to sit and chill with your friends. The only minus is that the room we stayed was small, though enough for a one-night stay. Also it was connecting to another room from inside and that room was also occupied. That made us a little bit unrest. And the parking lots are not that many, but luckily I had a place every time I tried to park my car. Overall, the experience was quite satisfying for a budget staycation. Thanks for the good service!
Breakfast was so so, they have so choices like salads, soto, pastries, rice, nasi campur and so so. The receptionist and the workers are so friendly! Well spent weekendâ¤
Staff is very friendly and helful. Quick check in. Clean hotel. Great location, near to pagi sore padang restaurant, eaon mall, q big mall, the breeze. And nice environment.
I always love the hospitality of Santika everywhere. Clean room, thoughtful room layout. While for the breakfast, they have a decent varieties of meals, yet I can say-I was lost it since I can't feel"Santika"in this breakfast.
The hotel is comfortable, room is clean and spacious, the service is very good. Definitely will recommend people to stay here. Walking distance to bintaro fresh market.