d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu)

Hotels
8.7
Impressive
From 2,077 verified guests reviews

What Guests Say About Their Stay

Jouhara L. J.
9.7
/ 10
I really love this hotel. Immaculate, clean and great place to stay. Room is spacious... The hotel is new, therefore everything is in tip-top condition. The staff are very courteous and obliging. Breakfast was abundant... with a lot of varieties... Will definitely be my choice in Medan. Keep up the good work.
Nur C.
9.7
/ 10
New hotels, clean room and helpful staff. Very comfortable
Irfan H.
8.8
/ 10
Nice hotel, suitable for family holiday.
In the Area
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Jl. Sultan Serdang No.88, Tumpatan Nibung, Kec. Batang Kuis, Kabupaten Deli Serdang, Sumatera Utara, Medan, Deli Serdang, Sumatra Utara, Indonesia, 20362
d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu) is located in area / city Batang Kuis.
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Jl. Sultan Serdang No.88, Tumpatan Nibung, Kec. Batang Kuis, Kabupaten Deli Serdang, Sumatera Utara, Medan, Deli Serdang, Sumatra Utara, Indonesia, 20362
Others d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu)
Others 2 d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu)

Discover More About d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu)

Location


d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu) is located in area / city Batang Kuis.

About d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu)

d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu) is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu) provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu), a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu) is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu).

All facilities in d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu)

There are no facilities listed on this property.

Accommodation Policy & General Information in d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu)

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
07:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
14:00 - 23:00 - 07:00 - 12:00
Available rooms at d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu)
140
Number of floors in d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu)
5

Frequently asked question in d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu)

What is normal check-in & check-out time at d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu)?
The standard check-in time at d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu) is starting from 14:00 - 23:00 while the latest check-out time is at 07:00 - 12:00

More Reviews from Other Guests in d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu)

Overall Rating & Reviews

From 2,077 verified guests reviews
8.7
Impressive
Fantastic
855
Very Good
958
Satisfying
43
Average
221
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Riza Q. A.
Leisure
10
/ 10
25 Nov 2024
Thanks for the grateful day when stay there

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Accommodation's Reply
02 Dec 2024
Dear Guest, Warm greeting from d'primahotel Kualanamu Medan. Thank you for choosing d'primahotel Kualanamu Medan for your stay. We greatly appreciate your positive feedback and are delighted to hear that you had a grateful and pleasant experience with us. It is our pleasure to know that we were able to provide you with a comfortable and memorable stay. We are committed to delivering the best service and ensuring maximum comfort for all of our guests. Your kind words and appreciation motivate us to continuously improve the quality of our services and facilities. We look forward to welcoming you back on your next visit. Once again, thank you for placing your trust in d'primahotel Kualanamu Medan. We eagerly anticipate your return and hope to provide you with an even more enjoyable experience in the future. Best regards, Imam and maulana. D'primahotel Management
RS
Rabiatul S. S. M.
10
/ 10
29 Sep 2024
Review photo of d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu) from Rabiatul S. S. M.

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Accommodation's Reply
02 Oct 2024
Dear Rabiatul SSM Warm greetings from d'primahotel Kualanamu Medan. Thank you very much for your perfect rating for d'primahotel Kualanamu Medan. We also really appreciate the beautiful photos you sent, which really show the beauty of our hotel areas. We are very happy to hear that you enjoyed your stay with us. Your positive review and support means a lot to us and the team. We look forward to welcoming you back in the future. Best regards, Imam n maulana. D'primahotel Management.
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EP
Ella P. S.
8.7
/ 10
24 Sep 2024
The hotel is overall good, but the breakfast for its price, is not worth it at all. Food is cold and taste plain. For 10 € for extra Breakfast, would not recommend it at all.

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Accommodation's Reply
02 Oct 2024
Dear Ella P. S. Warm greeting from d'primahotel Kualanamu Medan. Thank you for taking the time to share your feedback regarding your recent stay at d'primahotel Kualanamu Medan. We are pleased to hear that you found the hotel overall satisfactory. However, we sincerely apologize for the disappointment you experienced with our breakfast offerings. We understand that a quality breakfast is an important part of your stay, and we are committed to providing a satisfying dining experience. Your comments about the food temperature and taste will be shared with our kitchen team to ensure improvements are made. We appreciate your input, as it helps us enhance our services. We hope to have the opportunity to welcome you back in the future, and we are dedicated to making your next stay a more enjoyable one. Thank you for your understanding. Best regards, Imam and maulana. D'primahotel Management.
JE
Juan E.
8.3
/ 10
29 Aug 2024
Good service but I can hear noice in my room from outside, I love the service of the driver very friendly and mindful special thanks to Giy (the driver) he deserves more.

1 liked this review

Accommodation's Reply
03 Sep 2024
Dear Juan E. Warm greeting from d'primahotel Kualanamu Medan. ThThank you for sharing your experience during your stay at d'primahotel Panakkukang Makassar. We are pleased to know that you appreciated our prime location and found our rooms comfortable and well-priced. Your recognition of our friendly and helpful staff is also greatly appreciated. We apologize for any inconvenience you experienced regarding the cleanliness of the hall. Please be assured that your feedback has been shared with our housekeeping team to ensure that such issues are addressed promptly. We look forward to welcoming you back and providing an even better experience during your next visit. Best regards, Imam and maulana. D'primahotel Management.
T***n
This is a guest profile.
Business travel
10
/ 10
13 Aug 2024
Nice, clean, closed To Kuala Namu Airport, around nearby many restaurant, easy find food.

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Accommodation's Reply
28 Aug 2024
Warm greeting from d'primahotel Airport Kualanamu Medan. Thank you for your positive review of d'primahotel Airport Kualanamu Medan. We are delighted to hear that you found our hotel to be nice and clean, and that you appreciated our proximity to Kuala Namu Airport. We are also pleased that you found the surrounding area convenient, with many nearby restaurants offering a variety of dining options. Your satisfaction is our top priority, and we are glad that our location and amenities contributed to a pleasant stay. We look forward to welcoming you back to d'primahotel Airport Kualanamu Medan on your next visit. Best regards, Imam and maulana. D'primahotel Management.
E***n
This is a guest profile.
Medical Travel
9.1
/ 10
19 Jul 2024
All is good. The only down side is noise from outside room and neighboring room.
Review photo of d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu) from E***n
Review photo of d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu) 2 from E***n
Review photo of d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu) 3 from E***n
Review photo of d'primahotel Kualanamu Medan (Formerly Prime Plaza Kualanamu) 4 from E***n

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Accommodation's Reply
31 Jul 2024
Warm greetings from d'primahotel Kualanamu Medan. Thank you for your positive review about d'primahotel Kualanamu. We are happy to hear that you are satisfied with our services and facilities. We also appreciate your input regarding noise from outside the room and adjoining rooms. We will convey your concerns to our team and work to improve sound insulation in the area to make your stay even more comfortable in the future. We hope to welcome you back and provide an even better staying experience. Sincerely, Imam n Maulana. D'primahotel Management.
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B***i
This is a guest profile.
10
/ 10
26 Jun 2024
Good hotel. Keep up good services.

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Accommodation's Reply
09 Jul 2024
Warm greeting from d'primahotel Kualanmu Medan. Thank you for your kind review. We are delighted to hear that you enjoyed your stay with us and appreciated our services. Your feedback motivates us to continually strive for excellence in guest satisfaction. We look forward to welcoming you back for another pleasant stay in the future. Best regards, Imam and maulana. D'primahotel Management.
JD
Jimmy D.
9.7
/ 10
13 May 2024
Clean room & comfortable room, but the breakfast each pax is a little bit costly.

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Accommodation's Reply
17 May 2024
Dear jimmy dawood, Warm greeting from d'primahotel Kualanamu Medan, Thank you for your feedback. We're pleased to hear that you found our rooms clean and comfortable. We understand your concern about the cost of breakfast. We strive to offer a variety of breakfast options to cater to different preferences, and we regularly review our pricing to ensure it remains competitive while maintaining the quality of our offerings. Your feedback will be taken into consideration as we continue to refine our services. If there 's anything else we can do to improve your experience or if you have any further suggestions, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back to d'primahotel Kualanamu Medan in the future. Best regards, Imam and maulana. D'primahotel Management.
OI
Oyi I.
8.5
/ 10
12 May 2024
This hotel exceed my expectations. At first I wasn't sure if this is a good hotel since it was my first time. There 's nothing much from outer building. The design just so so. But then I realized it has a ballroom and plenty of parking lot. The cleanliness is superb and as soon as you step in the lobby you know that this is a gold hotel. Check in process is one of the quickest in my experience and no deposit money needed. The room is spacious, with complete amenities, and a safe deposit box. The air con works very well and easy to setting. The breakfast is also good with plenty of choice and tastes good. The wifi is another plus point since many other hotel has poor wifi connection. The pool is one minus point in my opinion. Because the water is quite dirty when I was stay there. But they provide you with a swimming towel just ask the receptionist. So far overall is very good and I'm planning to come back. Oh one things that I note that this hotel have much more western tourist than other hotel in city center.
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Accommodation's Reply
17 May 2024
Dear Ferroly Audiansyah, Warm greeting from d'primahotel Kualanamu Medan, Thank you for your detailed and insightful review. We're thrilled to hear that d'primahotel Kualanamu Medan, exceeded your expectations and provided you with a memorable experience. We appreciate your initial observations and understand that sometimes the exterior of a building may not fully represent the quality of the hotel inside. We're glad you discovered our excellent facilities including the ballroom and ample parking space. It 's wonderful to hear that you found our hotel to be exceptionally clean and well-maintained. Providing a comfortable and hassle-free experience for our guests is our top priority, and we're delighted that you noticed our efforts, from the efficient check-in process to the spacious and well-equipped rooms. We're also pleased that you enjoyed our breakfast options and found the Wi-Fi connection to be reliable. Your feedback about the pool cleanliness is valuable to us, and we will address this issue to ensure a better experience for future guests. We look forward to welcoming you back tod'primahotel Kualanamu Medan, in the future, and thank you for choosing to stay with us. Imam and maulana. D'primahotel Management.
AA
Asdina A.
9.7
/ 10
12 May 2024
The room very clean. Braekfast delicious. Goof for fam.

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Accommodation's Reply
17 May 2024
Dear asdina ariesta, Warm greeting from d'primahotel Kualanamu Medan, Thank you for your feedback. We're delighted to hear that you found the room very clean and enjoyed the delicious breakfast. It 's wonderful to know that our hotel is suitable for families. We strive to maintain high standards of cleanliness and offer delicious meals to ensure a pleasant stay for all our guests, especially families. If there 's anything else we can do to enhance your experience or if you have any special requests for your next visit, please feel free to let us know. We look forward to welcoming you and your family back to d'primahotel Kualanamu Medan for another enjoyable stay. Best regards, Imam and maulana. D'primahotel Management.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.