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Hawaii Resort Family Suites
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Hawaii Resort Family Suites
Hotels
7.9
/10
Pleasant
768 reviews
What Guests Say About Their Stay
Staff Friendliness (30)
Surroundings (26)
Family Friendly (26)
Ambiance (25)
dika s.
9.1
/ 10
We ordered 2 rooms on the 3rd floor with sea view, very comfortable with room facilities, full kitchen set, swimming pool, lagoon beach. Children feel at home and are highly recommended for a vacation here.
In the Area
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Jalan Raya Labuan Km.146, Pondok Waru, Bulakan, Anyer, Serang, Banten, Indonesia, 42167
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hawaii Resort Family Suites
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Jalan Raya Labuan Km.146, Pondok Waru, Bulakan, Anyer, Serang, Banten, Indonesia, 42167
Discover More About Hawaii Resort Family Suites
Location
Hawaii Resort Family Suites is located in area / city Anyer.
About Hawaii Resort Family Suites
From business event to corporate gathering, Hawaii Resort Family Suites provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Hawaii Resort Family Suites is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Hawaii Resort Family Suites, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hawaii Resort Family Suites.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hawaii Resort Family Suites exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Enjoy luxurious treats and incomparable experience by staying at Hawaii Resort Family Suites.
All facilities in Hawaii Resort Family Suites
Swimming Pool
Entertainment Facility
Fitness Center
Common Space
Accommodation Services
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Cafe
- Gluten-free meals
- Vegetarian meal
General
- AC
- Ballroom
- Banquet
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Hotel Services
- Bellhop
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Porter
- Wedding service
Things to Do
- Garden
- Massage
- Outdoor pool
- Private beach nearby
- Spa
- Waterpark
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Business Facilities
- Conference room
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Transportation
- Parking with surcharge
- Secure parking
Family-friendly Facilities
- Children pool
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hawaii Resort Family Suites
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Facility
Gym closed temporarily from 7-9-2023 to 30-9-2023.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hawaii Resort Family Suites | 73 |
Number of floors in Hawaii Resort Family Suites | 4 |
Another facilities in Hawaii Resort Family Suites | A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner |
Frequently asked question in Hawaii Resort Family Suites
What are available facilities at Hawaii Resort Family Suites?
There are top facilites at Hawaii Resort Family Suites such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hawaii Resort Family Suites?
The standard check-in time at Hawaii Resort Family Suites is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hawaii Resort Family Suites provide breakfast?
Yes, Hawaii Resort Family Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hawaii Resort Family Suites
Traveloka (768)
7.9
Pleasant
From 768 reviews
Provided by travelers on
Cleanliness
7.7
Room Comfort
7.9
Meal
7.8
Location
8.2
Service and Facilites
8.0
People often mention about Hawaii Resort Family Suites
All
Staff Friendliness (33)
Ambiance (33)
Family Friendly (28)
Bedroom (28)
Surroundings (26)
Activity Option (25)
Room Space (25)
Bathroom (25)
Hotel Area (25)
Accessibility (21)
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Traveler Reviews Hawaii Resort Family Suites
Number of reviews per page
20
40
Customer reviews
Y***i
Leisure
8.5
/10
Reviewed 3 day(s) ago
We stayed here for Eid Holiday, the room was great, a little dust but still overall good. The room is fit for a family, a double bed, extra double bed and also a sofa bed fit for 2 people. Can afford up to 6 people. They also have a sofa for 6 seater and also a mini kitchen set to simply cook instant noodles.
Find this review helpful?
Accommodation's Reply
16 Apr 2025
Aloha,
Thank you for your positive feedback! We are very pleased that our room met your family's needs during the Eid Holiday. We note your comment regarding the slight dust and will improve our cleanliness standards. It's great to hear you enjoyed the complete room amenities, including the ample beds and mini kitchen set. We hope to welcome you and your family back for an even better stay in the future!
Thank you,
Fajar Prawinto
General Manager
Mohamad y.
Leisure
9.4
/10
Reviewed 6 day(s) ago
It's really good for a family vacation
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A***a
8.5
/10
Reviewed 1 week(s) ago
The place is cool, but cleanliness needs to be improved.
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Accommodation's Reply
16 Apr 2025
Aloha,
Thank you for your review. We're happy to hear you found the place great. We appreciate your feedback on cleanliness and are taking steps to ensure a higher standard for our guests.
Thank you,
Fajar Prawinto
General Manager
FN
Febriany N.
8.8
/10
Reviewed 1 week(s) ago
1. Stay in 2 bedrooms ocean view in room no.410. price 2.2jt/day. order maybe 2 days before staying.
2. First room (bed size 160 cm and bunk bed size 90cm, outside bathroom)
3. Second room (bed maybe size 180 or 200cm, there is also a mattress underneath, inside bathroom). there is also an extra mattress in the cupboard. Living room has 2 sofas and extra mattress maybe size 100cm.
4. clean toilet
5. Total 14 people definitely fit in this room.
6. Kitchen has complete cooking utensils, spoons, plates, glasses, refrigerator, rice cooker and microwave (but I don't use both), full gallon water.
7. Many electrical sockets are not working. better to bring extension cord.
8. We brought our own sheets and pillow cases because I read from the reviews, the sheets have lots of stains.
9. The balcony has a place to dry clothes and chairs and a table.
10. There is a private beach that is quite safe because there is a safety barrier from sand bags.
11. There is a grilled fish restaurant in front of the hotel. The name is RM Bu Jasmine. Delicious.
12. Breakfast is a la carte. The fried rice is delicious.
13. Around the pool there are hotel staff selling coconuts, potatoes, ice cream, etc. at affordable prices.
14. The edge of the pool is sharp. Be careful.
15. The floor is dusty, dirty. We asked to clean it but until the evening, no one came to clean it. The next day there was a cleaning service.
16. The toilet in the second room, there is a hole above it. The second night the smell of cigarettes entered the toilet, maybe through the hole. Maybe because someone was smoking in the next room. The first day was safe, because the next room was still empty.
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+3
1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Ms. Febriany,
Thank you for taking the time to share such a fantastic review of your stay at Hawaii Resort! We are delighted to know you enjoyed your time with us. Your kind words about our facilites are truly appreciated. We look forward to welcoming you back for another memorable experience in the future.
Thank you,
Fajar Prawinto
Genral Manager
E***y
Leisure
8.3
/10
Reviewed 1 week(s) ago
wifi doesn't work. balcony building is old and not clean. bathroom has no hot water.. mattress is not hard and already flat. parking fee is VIP for 1 night 100 thousand. and the room is narrow
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Accommodation's Reply
16 Apr 2025
Dear,
Thank you for your review. We are very sorry to hear about the multiple inconveniences you faced during your stay, such as the WiFi not working, the condition of the balcony, the absence of hot water, the uncomfortable mattress, and the parking fee for VIP. We appreciate you highlighting these areas, and we are committed to reviewing and addressing each of these issues to enhance the experience for future guests.
Thank you,
Fajar Prawinto
General Manager
id
ine d.
Leisure
10.0
/10
Reviewed 2 week(s) ago
Alhamdulillah.. the kids are all happy with the swimming pool, enjoying the beautiful view, there is a banana boat, access is very close to the beach, it's great.. hopefully we can go there again
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Accommodation's Reply
16 Apr 2025
Dear Ibu Ine,
Thank you for taking the time to share such a positive review. We are delighted to hear that the children's pool brought joy to your kids and that you enjoyed the beautiful views and the banana boat. We're also pleased you found the beach access very convenient. It would be our pleasure to welcome you back to our resort in the future!
Thank you,
Fajar Prawinto
General Manager
SE
Sigid E. P.
Leisure
10.0
/10
Reviewed 2 week(s) ago
Anyway, this is a hotel, even though it's been used up for a while. Quite satisfied staying here.
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1 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear,
Thank you for your feedback. We acknowledge your comment about the hotel's age and are pleased to know that you were still satisfied with your stay. We strive to provide a comfortable experience for all our guests and hope to see you again.
Thank You,
Fajar Prawinto
General Manager
M***a
6.4
/10
Reviewed 3 week(s) ago
bad timing..stayed overnight while renovation was underway..dusty..lots of used building materials..dirty pool..hopefully the renovation will be finished soon..
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2 people find it helpful
Accommodation's Reply
04 Apr 2025
Thank you for your review. We apologize for any inconvenience you may have experienced during the renovation of our hotel. We strive to minimize disruption and ensure your stay remains as pleasant as possible. We appreciate your understanding and look forward to welcoming you back once the renovation is complete. Thank you, Fajar Prawinto. General Manager
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e***n
Leisure
5.4
/10
Reviewed 8 week(s) ago
the hotel is very scary
no longer very mystical
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3 people find it helpful
Y***n
Staycation
8.2
/10
Reviewed 8 week(s) ago
Friendly staff, quiet environment
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2 people find it helpful
e***n
6.2
/10
Reviewed 10 week(s) ago
Please fix everything. There should be an AC remote for each room so that it can be determined whether it is cold or not by visitors. What if we want to use the AC remote at 12 midnight? Isn't that strange? There are many disadvantages from a to z, I just want to talk a lot. The service is good.
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2 people find it helpful
F***i
Staycation
9.1
/10
Reviewed 10 week(s) ago
+ easy location because it is on the side of the road
+ child friendly, there are many swimming pools.. beach access too
- room cleanliness is lacking.. a bit humid maybe because of the rainy season
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5 people find it helpful
SN
Simon N.
Leisure
8.5
/10
Reviewed 10 week(s) ago
Many hotel facilities were abandoned.
2 people find it helpful
KC
Kenny C. P.
Staycation
7.2
/10
Reviewed 11 week(s) ago
Actually this place should be becoming a 4 star hotel. The facilities, the space, the restaurant are great and the beach within the hotel area is really good. Too bad maybe because of covid and low demand, the assets are not well maintained and all over the hotel and also in the room there is bad smell, just like come into an empty building, so smelly. The pools and the kids facilities are great. Hopefully they can improve the assets like Air Conditioners and solve their smell problems.
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+5
3 people find it helpful
SEPTIAN H. T. G.
Staycation
9.4
/10
Reviewed 11 week(s) ago
Have stayed here more than 4 times with my wife and children. The hotel is comfortable for a staycation because it is very complete, you can also cook for yourself in the room. For the cleanliness of the room, maybe it needs to be improved so that it doesn't smell too much of dust 😁.
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2 people find it helpful
Accommodation's Reply
24 Feb 2025
Dear Sir, Thank you for your review of your stay at Hawaii Resort Family Suites. We appreciate your feedback and apologize for the minor inconvenience you experienced regarding the cleanliness of the room. We have noted your complaint and will take immediate steps to improve our service quality in that area. We are committed to ensuring every aspect of our guests’ stay meets the highest standards. We hope you will give us the opportunity to welcome you back in the future and provide an even better experience. Sincerely, Fajar Prawinto. General Manager. Hawaii Resort Family Suites.
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N***a
Leisure
8.5
/10
Reviewed 11 week(s) ago
The staff is friendly, close to Anyer beach access, I came here during the holidays, luckily it was still quiet, suitable for families
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2 people find it helpful
S
Syafrinaldi
Business
8.5
/10
Reviewed 12 week(s) ago
sleep well... only the pillow is thin... complete room facilities... there is a refrigerator etc... the view of the sea is also nice even though it is blocked by trees... only at night the lights in the garden are turned off so it's dark and the view outside is scary...
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2 people find it helpful
D***i
10.0
/10
Reviewed 13 week(s) ago
It's nice to be able to cook according to your taste.
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1 people find it helpful
Novita R.
8.5
/10
Reviewed 13 week(s) ago
Suitable for family vacation
See original
2 people find it helpful
Novita R.
8.5
/10
Reviewed 13 week(s) ago
Suitable for large families, the beach area is clean and there are many types of swimming pools.
See original
3 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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