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Hermes Palace Hotel Medan
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Hermes Palace Hotel Medan
Hotels
Traveloka Preferred Partner
8.4
Impressive
From 5,080 verified guests reviews
What Guests Say About Their Stay
Strategic Location (82)
Clean Room (24)
Excellent Service (26)
Tasty Breakfast (12)
Aisya H.
8.5
/ 10
Stayed for 3 days and this became my favorite hotel in Medan. The room was comfortable and spacious. Friendly and helpful staff! Easy to find food and close to popular malls in Medan. I highly recommend it to everyone to stay here
Fedy S.
8.8
/ 10
Nice stay, quick check in and check out
Haryaddy B. M.
9.4
/ 10
Great stay and friendly staff gladly to assist
In the Area
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Jalan Pemuda No. 22, Medan City Center, Medan, Sumatra Utara, Indonesia, 20151
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hermes Palace Hotel Medan
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What's around Hermes Palace Hotel Medan
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Jalan Pemuda No. 22, Medan City Center, Medan, Sumatra Utara, Indonesia, 20151
Discover More About Hermes Palace Hotel Medan
Location
Staying at Hermes Palace Hotel Medan is a good choice when you are visiting Medan City Center.
About Hermes Palace Hotel Medan
From business event to corporate gathering, Hermes Palace Hotel Medan provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hermes Palace Hotel Medan exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hermes Palace Hotel Medan is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hermes Palace Hotel Medan.
All facilities in Hermes Palace Hotel Medan
Bar, Cafe and Lounge
Fitness Center
Lobby
CleanAccommodation
Exterior
Hotel Services
- Bellhop
- Concierge
- Doorman
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Newspaper
- Wedding service
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Public Facilities
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- WiFi in public area
General
- Ballroom
- Banquet
- Non-smoking room
- Smoking area
Things to Do
- Fitness center
- Massage
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Business Facilities
- Business center
- Meeting facilities
Transportation
- Valet parking
Connectivity
- LAN Internet
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hermes Palace Hotel Medan
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Hermes Palace Hotel Medan | 106 |
Number of floors in Hermes Palace Hotel Medan | 11 |
Another facilities in Hermes Palace Hotel Medan | Bellhop, Concierge, Doorman, Express check-out, 24-hour Receptionist |
Frequently asked question in Hermes Palace Hotel Medan
What are available facilities at Hermes Palace Hotel Medan?
There are top facilites at Hermes Palace Hotel Medan such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hermes Palace Hotel Medan?
The standard check-in time at Hermes Palace Hotel Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Hermes Palace Hotel Medan
Overall Rating & Reviews
From 5,080 verified guests reviews
8.4
Impressive
Fantastic
1,416
Very Good
2,652
Satisfying
247
Average
765
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (82)
clean room (24)
excellent service (26)
tasty breakfast (12)
great facilities (4)
comfortable room (4)
tasty food (22)
See More 7
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Most Helpful
Category
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Language
English
Show Reviews with Photos
M***d
This is a guest profile.
Leisure
8.5
/ 10
28 Nov 2024
Generally a pleasant stay but would have expected more as it's a supposedly a 4 star hotel. Check-in and out took some time but the staff were friendly. Main complain would be the noise from a karaoke or club downstairs that went on until around midnight.
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Accommodation's Reply
06 Dec 2024
Dear Mr./Mrs. M*d. Thank you for staying with us and sharing your feedback on guest comments, we apologize for the inconvenience you felt, we are very sorry that this could happen, we will always strive to improve the service and satisfaction of each guest, We hope to welcome you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir. Senior Business Development Manager.
S***a
This is a guest profile.
Business travel
10
/ 10
28 Aug 2024
Very helpful and kind staff. Good service. Nice and clean accomodations. Recommendable hotel.
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Accommodation's Reply
29 Aug 2024
Dear Mr./Mrs. S*a. Thank you for staying with us and sharing your feedback on guest comments, We are glad that you enjoyed your overall stay with us, We look forward to welcoming you back to Hermes Palace Hotel Medan soon. Best regards, Parlin Samosir. Front Office Manager.
S***g
This is a guest profile.
Business travel
8.5
/ 10
18 Aug 2024
Just the interior are pretty old.
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Accommodation's Reply
21 Aug 2024
Dear Mr./Mrs. S*g. Thank you for staying with us and sharing your feedback on guest comments, We apologize for the inconvenience and in the future we will fix any shortcomings in order to increase the satisfaction of every guest, We hope to welcome you back again at Hermes Palace Hotel Medan. Best regards, Parlin Samosir. Front Office Manager.
R***h
This is a guest profile.
Business travel
10
/ 10
22 Jul 2024
2 liked this review
DR
Djuwita R.
9.7
/ 10
16 Apr 2024
Good service and facilitated well.
1 liked this review
j***k
This is a guest profile.
Leisure
9.1
/ 10
16 Mar 2024
Nice place to stay during week end.
1 liked this review
Accommodation's Reply
05 Apr 2024
Dear Mr. J*K. Thank you for staying with us and sharing your feedback on the guest comments. We are happy to hear that you had a great time with us. Hoping to welcome you back again soon to Hermes Palace Hotel Medan. Best regard, Parlin Samosir. Front Office Manager.
SJ
Sutrisno J.
Business
8.5
/ 10
14 Mar 2024
Got 1x problem with the card-key.
1 liked this review
Accommodation's Reply
05 Apr 2024
Dear Mr. Sutrisno Japit. Thank you for staying with us and sharing your feedback on the guest comments. We are glad that you overall enjoy your stay with us. We are sorry to hear that the was not up to your expectation. We have discussed the issue with our team to ensure that it doesn't happen again in the future. Hoping to welcome you back again soon to Hermes Palace Hotel Medan. Best regard, Parlin Samosir. Front Office Manager.
N
NOVIA
Staycation
9.7
/ 10
29 Feb 2024
1 liked this review
GS
Gunawan S.
Business
8.5
/ 10
25 Feb 2024
1 liked this review
Danny
This is a private profile
Holiday
6.1
/ 10
25 Feb 2024
This hotel is weird and got no privacy, the moment you enter the hotel lobby the security will ask ‘ where you going?’ Not like asking to help you but it 's like they investigating you. The check in and check out takes so long even though I'm the only one. When you invite friends or family you have to pick them up from lobby yourself and they must bring their id fotocopied in the receptionist. The room is mediocre. This should be 3 star.
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1 liked this review
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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