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Labersa Grand Hotel & Convention Center
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Labersa Grand Hotel & Convention Center
8.4
/10
Very Good
2,516 reviews
What Guests Say About Their Stay
Surroundings (18)
Staff Friendliness (17)
Ambiance (16)
Room Space (16)
Indria Sari
9.4
/ 10
The room was very comfort. Breakfast was great. And the room's view was amazing. We love it
Retno K.
10.0
/ 10
Love and so great, facility and the food
Salahuddin A.
8.5
/ 10
Good job management. Labersa...your're the best.
In the Area
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Jalan Labersa, Siak Hulu, Kampar, Pekanbaru, Bukit Raya, Pekanbaru, Riau, Indonesia, 28452
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Labersa Grand Hotel & Convention Center
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What's around Labersa Grand Hotel & Convention Center
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Jalan Labersa, Siak Hulu, Kampar, Pekanbaru, Bukit Raya, Pekanbaru, Riau, Indonesia, 28452
Discover More About Labersa Grand Hotel & Convention Center
Location
Labersa Grand Hotel & Convention Center is located in area / city Bukit Raya.
About Labersa Grand Hotel & Convention Center
Not only located within easy reach of various places of interests for your adventure, but staying at Labersa Grand Hotel & Convention Center will also give you a pleasant stay.
Whether you are planning an event or other special occasions, Labersa Grand Hotel & Convention Center is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Labersa Grand Hotel & Convention Center.
Labersa Grand Hotel & Convention Center is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Have fun with various entertaining facilities for you and the whole family at Labersa Grand Hotel & Convention Center, a wonderful accommodation for your family holiday.
This hotel is an ideal choice for you, novice to professional golfers.
If you plan to have a long-term stay, staying at Labersa Grand Hotel & Convention Center is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Labersa Grand Hotel & Convention Center exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Labersa Grand Hotel & Convention Center is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Labersa Grand Hotel & Convention Center.
All facilities in Labersa Grand Hotel & Convention Center
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Food and Drinks
- Breakfast
- Poolside bar
- Bar
General
- AC
- Family room
- Swimming pool
Accessibilty
- Accessible bathroom
- Accessible parking
- Wheelchair accessible
Things to Do
- Garden
- Outdoor pool
- TV lounge
Business Facilities
- Business center
- Meeting facilities
Nearby Facilities
- ATM/Banking
- Shops
Sports and Recreations
- Golf course
- Outdoor tennis court
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Secure parking
Shuttle Service
- Airport transfer
Accommodation Policy & General Information in Labersa Grand Hotel & Convention Center
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Dilarang Membawa Makanan/Minuman Dari Luar Termasuk Go Food / It is not allowed to bring or buy food or beverage from outside
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Labersa Grand Hotel & Convention Center | 217 |
Number of floors in Labersa Grand Hotel & Convention Center | 8 |
Another facilities in Labersa Grand Hotel & Convention Center | Coffee shop, 24-hour room service, Breakfast restaurant, Room service, Safety deposit box |
Frequently asked question in Labersa Grand Hotel & Convention Center
What are available facilities at Labersa Grand Hotel & Convention Center?
There are top facilites at Labersa Grand Hotel & Convention Center such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Labersa Grand Hotel & Convention Center?
The standard check-in time at Labersa Grand Hotel & Convention Center is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Labersa Grand Hotel & Convention Center provide breakfast?
Yes, Labersa Grand Hotel & Convention Center provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Labersa Grand Hotel & Convention Center
Traveloka (2,516)
8.4
Very Good
From 2,516 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.6
Meal
8.4
Location
8.2
Service and Facilites
8.5
People often mention about Labersa Grand Hotel & Convention Center
All
Ambiance (18)
Bathroom (17)
Staff Friendliness (16)
Bedroom (16)
Taste (16)
Hotel Area (15)
Family Friendly (14)
Room Space (14)
Surroundings (13)
Variety (12)
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Traveler Reviews Labersa Grand Hotel & Convention Center
Number of reviews per page
20
40
Customer reviews
M***o
5.0
/10
Reviewed 3 day(s) ago
There is a kuntilanak sound at night. It makes the child's hair stand on end and it's hard to sleep. The smell of cigarette smoke enters the room. There are contraceptives in the trash, it's dirty.
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Dani R.
Leisure
10.0
/10
Reviewed 6 day(s) ago
Highly recommended and can also be used for my and my family's next agenda
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n***g
8.7
/10
Reviewed 6 week(s) ago
Suitable for those who want silence.
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Accommodation's Reply
07 Mar 2025
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your holiday destination while in Pekanbaru. We are very happy to know that your stay was enjoyable and we would also like to thank you for your review. We look forward to your next arrival.
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B***h
10.0
/10
Reviewed 7 week(s) ago
Satisfactory room facilities, satisfying breakfast, friendly staff
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Accommodation's Reply
20 Feb 2025
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your holiday destination while in Pekanbaru. We are very happy to know that your stay was pleasant and we would also like to thank you for your review. We look forward to your next visit to Labersa. Warm Regards. Management.
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E***m
Leisure
8.5
/10
Reviewed 7 week(s) ago
Thank you Labersa. Glad to be here.
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Accommodation's Reply
16 Feb 2025
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your choice of accommodation. We are very pleased to be able to provide service and satisfaction during your stay at the Labersa hotel and we would like to thank you for the review you have given. We look forward to your next arrival. Warm regards. Management.
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A***a
6.0
/10
Reviewed 10 week(s) ago
DISAPPOINTED! The room smells musty and damp. There are COCKROACHES in the bathroom! The cigarette ashtray trash on the balcony was not cleaned. Plastic trash under the bed was still scattered. Even though there is a large gap to insert a broom and vacuum cleaner.
Not Recommended for a room price of 1 million!
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Accommodation's Reply
30 Jan 2025
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your holiday destination while in Pekanbaru. We apologize for any inconvenience during your stay and thank you for your criticism and suggestions that we will use as a reference for future improvements. Once again, we thank you and we look forward to your next visit. Warm regards. Management.
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H***a
Staycation
8.5
/10
Reviewed 12 week(s) ago
plus : suitable for a quiet staycation because it is far from the city center and the hustle and bustle of the streets.
the garden and outdoor atmosphere are beautiful, it would be fun to bring children here.
good service, the taste of the food is quite good and delicious.
minus : for a 5 star hotel, the amenities are very standard.
the hotel is quite old so that the room carpet has a lot of stains that have not disappeared. the aroma of the pillow or blanket smells like there is a musty smell. so too when having breakfast there is a musty aroma on the table. the color of the towels is no longer white, they are dull and the absorbency has decreased because they are old.
it seems like there needs to be maintenance and rejuvenation.
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2 people find it helpful
Accommodation's Reply
17 Jan 2025
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your holiday destination while in Pekanbaru. We apologize for any inconvenience during your stay and thank you for your criticism and suggestions that we will use as a reference for future improvements. Once again, we thank you and we look forward to your next visit. Warm regards. Management.
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S***y
6.0
/10
Reviewed 13 week(s) ago
I booked a room on the king bed application, when I checked in I was given a twin bed. After complaining, I blamed the application for being wrong. The towels were also not available, had to be requested first, and the delivery took a long time.
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1 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your holiday destination while in Pekanbaru. We apologize in advance for the inconvenience during your stay and regarding the room reservation, we, the hotel, provide rooms according to the voucher we received from Traveloka where we received a twin bed room reservation for your order and we believe that we have also shown proof of the booking voucher from Traveloka stating that your order was a twin bed room. Apart from that, we would like to thank you for the criticism and suggestions given which we will use as a reference for future improvements. Once again, we thank you and we look forward to your next arrival. Warm regards. Management.
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KT
Karyaputra T.
Leisure
8.8
/10
Reviewed 14 week(s) ago
Everything is safe and OK. Only the room scent needs to be updated. Musty smell. And lots of ants
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3 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your holiday destination while in Pekanbaru. We apologize for any inconvenience during your stay and thank you for your criticism and suggestions that we will use as a reference for future improvements. Once again, we thank you and we look forward to your next visit. Warm regards. Management.
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h***i
Transit
8.8
/10
Reviewed 14 week(s) ago
The hotel is quite good. Complete facilities.
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Accommodation's Reply
07 Jan 2025
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your choice of accommodation. We are very pleased to be able to provide service and satisfaction during your stay at the Labersa hotel and we would like to thank you for the review you have given. We look forward to your next arrival. Warm regards. Management.
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I***a
10.0
/10
Reviewed 18 week(s) ago
really the most comfortable place for Staycation in Pekanbaru with family ... the atmosphere makes the kids happy ... in the morning you can jog around the street while enjoying the fresh air ... the food is really great with lots of menu choices ..
happy to be able to stay here ..next time hopefully I can stay again ... 🥰🥰🫶🫶
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3 people find it helpful
Accommodation's Reply
04 Dec 2024
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your choice of accommodation. We are very pleased to be able to provide service and satisfaction during your stay at the Labersa hotel and we would like to thank you for the review you have given. We look forward to your next arrival. Warm regards. Management.
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F***z
Leisure
10.0
/10
Reviewed 23 week(s) ago
Away from the crowd. Good food. Bring children above 7 years old to pay for breakfast.
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2 people find it helpful
Accommodation's Reply
01 Nov 2024
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your choice of accommodation. We are very pleased to be able to provide service and satisfaction during your stay at the Labersa Hotel and thank you for the criticism and suggestions provided which we will use as a reference for future improvements. We look forward to your next arrival. Warm regards. Management.
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sasriani
10.0
/10
Reviewed 25 week(s) ago
I have always liked staying here.
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2 people find it helpful
Accommodation's Reply
09 Oct 2024
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your choice of accommodation. We are very pleased to be able to provide service and satisfaction during your stay at the Labersa hotel and we would like to thank you for the review you have given. We look forward to your next arrival. Warm regards. Management.
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n
nia
Leisure
9.7
/10
Reviewed 25 week(s) ago
I took the deluxe elite type, the room is spacious and has a balcony with a view of the pond with an elephant statue and a stretch of trees, it's great to see in the morning or even in the evening. The area is quiet, it's great for a family staycation. At the time of arrival, there weren't many guests staying, so the breakfast (for main dishes) was by req (no buffet). For pastry, salad, fruit porridge, etc., it's still a buffet. The food tastes good. Overall it's still fun.
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Accommodation's Reply
22 Oct 2024
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your choice of accommodation. We are very pleased to be able to provide service and satisfaction during your stay at the Labersa hotel and we would like to thank you for the review you have given. We look forward to your next arrival. Warm regards. Management.
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R***n
8.4
/10
Reviewed 26 week(s) ago
The room smells, try adding some air freshener first to make it smell nice before customers come in.
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Accommodation's Reply
09 Oct 2024
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your holiday destination while in Pekanbaru. We apologize for any inconvenience during your stay and thank you for your criticism and suggestions that we will use as a reference for future improvements. Once again, we thank you and we look forward to your next visit. Warm regards. Management.
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Widya R.
Staycation
8.5
/10
Reviewed 28 week(s) ago
A fun family vacation.
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2 people find it helpful
Accommodation's Reply
19 Sep 2024
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your holiday destination while in Pekanbaru. We are very happy to know that your stay was pleasant and we would also like to thank you for your review. We look forward to your next visit. Warm Regards. Management.
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CM
Candra M. S.
10.0
/10
Reviewed 29 week(s) ago
The staff is very friendly and the hotel is comfortable and clean.
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3 people find it helpful
Accommodation's Reply
19 Sep 2024
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your choice of accommodation. We are very pleased to be able to provide service and satisfaction during your stay at the Labersa hotel and we would like to thank you for the review you have given. We look forward to your next arrival. Warm regards. Management.
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E***a
8.8
/10
Reviewed 37 week(s) ago
The staff are friendly, the rooms are clean, the food area is great, Surantap is great.
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2 people find it helpful
Accommodation's Reply
06 Aug 2024
Dear Guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your choice of place to stay. We are very happy to be able to provide service and satisfaction during your stay at the Labersa Hotel and we would like to thank you for the review you have given. We are waiting for your next arrival. Warm regards. Management.
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S***i
10.0
/10
Reviewed 37 week(s) ago
Suitable for family holidays, with a clean swimming pool for children.
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1 people find it helpful
Accommodation's Reply
06 Aug 2024
Dear guest, Thank you for choosing Labersa Grand Hotel and Convention Center as a holiday destination for you while in Pekanbaru. We are very happy to know that your stay was enjoyable and we would also like to thank you for the review you gave. We are waiting for your next arrival. Warm regards. Management.
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D***i
10.0
/10
Reviewed 37 week(s) ago
The hotel is clean, comfortable and the air conditioning is cold, the staff are also friendly. Thank You.
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Accommodation's Reply
06 Aug 2024
Dear guest, Thank you for choosing Labersa Grand Hotel and Convention Center as your choice of place to stay. We are very happy to be able to provide service and satisfaction during your stay at the Labersa hotel and we would like to thank you for the review you have given. We are waiting for your next arrival, ladies and gentlemen. Warm regards. Management.
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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