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Narita Hotel Surabaya

Name: Narita Hotel Surabaya
Address: Jl. Barata Jaya XVII No. 57-59 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60284, Jl. Barata Jaya XVII No. 57-59, Jawa Timur, 60284, Indonesia
Rating: 8.6

Hotels

8.5

/10

Very Good

4,247 reviews

What Guests Say About Their Stay

Staff Friendliness (41)

Family Friendly (38)

Bathroom (36)

Room Space (35)

Fitri N.

8.5

/ 10

Spacious, clean and comfortable room with traditional ambience. Lovely. Clean and complete bathroom. The air conditioner need a few minutes to adjust at our desired temp. But after all it works well. Nice and helpful staffs.

Adrian M.

8.8

/ 10

Good hotel for business and family vacation

Martha Martha

9.7

/ 10

Enjoy to stay. All facilities are provided. Very enjoy. See you again, Narita Hotel.

Sushmita S.

10.0

/ 10

Good service. Easy to find the location. Good interior

Evrin D.

10.0

/ 10

Excelent hotel, nice service and comfort

In the Area

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Jl. Barata Jaya XVII No. 57-59 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60284

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named NARITA Classic Hotel Staying at Narita Hotel Surabaya is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Narita Hotel Surabaya

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Jl. Barata Jaya XVII No. 57-59 , Gubeng, Surabaya, Jawa Timur, Indonesia, 60284

Discover More About Narita Hotel Surabaya

note: hotel was previously named NARITA Classic Hotel

Location

Staying at Narita Hotel Surabaya is a good choice when you are visiting Gubeng.

About Narita Hotel Surabaya

Narita Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Narita Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Narita Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Narita Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Narita Hotel Surabaya.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Narita Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Narita Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Narita Hotel Surabaya is the right place to stay.

All facilities in Narita Hotel Surabaya

Entertainment Facility

Fitness Center

Common Space

Lobby

Exterior

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Restaurant with AC
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Buffet dinner
Buffet lunch
Cafe
Snacks
Vegetarian meal

Hotel Services

Bellhop
Early Check-in
Express check-in
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Multilingual staff
Newspaper in lobby
Newspaper
Wedding service

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Things to Do

Children play area
Discounted Fitness Center
Fitness center
Garden
Hot tub
Massage
Outdoor facilities
Outdoor pool
Pool sun loungers
Sauna
Steam room

General

AC
Ballroom
Banquet
Family room
Heater
Non-smoking room
Swimming pool
Smoking area
Smoke-free

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Minibar
Refrigerator
Separate shower and tub
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Business Facilities

Conference room
Meeting facilities
Photocopier
Projector

Connectivity

Internet point
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Secure parking

Accessibilty

Disabled access friendly

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Narita Hotel Surabaya

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Narita Hotel Surabaya	103
Number of floors in Narita Hotel Surabaya	5
Another facilities in Narita Hotel Surabaya	A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast

Frequently asked question in Narita Hotel Surabaya

What are available facilities at Narita Hotel Surabaya?

There are top facilites at Narita Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Narita Hotel Surabaya?

The standard check-in time at Narita Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Narita Hotel Surabaya provide breakfast?

Yes, Narita Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Narita Hotel Surabaya

Overall Ratings & Reviews Narita Hotel Surabaya

Traveloka (4,247)

8.5

Very Good

From 4,247 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Narita Hotel Surabaya

All

Staff Friendliness (37)

Bathroom (30)

Family Friendly (28)

Room Space (28)

Ambiance (27)

Hotel Area (27)

Bedroom (26)

Surroundings (23)

Wifi (23)

Check-in/out Time (23)

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Traveler Reviews Narita Hotel Surabaya

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Customer reviews

K***y

Leisure

9.4

/10

Reviewed 2 week(s) ago

suitable for kids. in the lobby there is a mini playground so you won't get bored waiting, and you can take as much popcorn as you like. the car park is spacious and you can choose to park in the front or back. it's so spacious that kids can ride their bikes (bring your bike from home). the pool is quite large, spacious and clean and well-maintained. it's always crowded here because there are many other customers, but it doesn't matter. in the room there is already a bathtub and a refrigerator even though it's old. although old but well-maintained.

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3 people find it helpful

G***a

Staycation

10.0

/10

Reviewed 2 week(s) ago

Quite a good experience to stay here, spacious parking and cleanliness is maintained!

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F***a

9.7

/10

Reviewed 2 week(s) ago

The cleanliness is very good, the staff is friendly, the rooms are spacious and clean, it is highly recommended, I have stayed here 3 times 😊

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M***n

10.0

/10

Reviewed 5 week(s) ago

comfortable hotel atmosphere and friendly service make you feel at home and comfortable in this hotel... can be recommended. cheap price but complete facilities

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M***d

Leisure

10.0

/10

Reviewed 5 week(s) ago

good experience and nice hotel

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D***i

Leisure

10.0

/10

Reviewed 5 week(s) ago

very happy to stay at narita hotel Surabaya. although cheap affordable but amazing facilities. there is a bathtub in the room, swimming pool, gum. the gym equipment is good and still new. the food is delicious. there is a welcome snack popcorn and free takjil. can refill water drinks. and I was surprised that I was allowed to check in before 12. I am very happy to stay at narita

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D***s

Staycation

9.4

/10

Reviewed 6 week(s) ago

The hotel is nice, if you say it's really big, it's not, it's just standard, but the staff are super friendly when they're there, it's pretty good.

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rissky b.

Business

10.0

/10

Reviewed 9 week(s) ago

business trip surabaya stay at narita 5 days check in process easy straight into the room we ordered deluxe .. in the bathroom there is a bathtub clean spacious room .. a bit difficult to do ablution with a bathtub yes breakfast delicious clean room made up every day staff friendly swimming pool large but always crowded with swimming lessons from outside visitors who stay gym large complete equipment spacious parking lot thank you narita pleasant experience

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3 people find it helpful

Imam Z.

Leisure

10.0

/10

Reviewed 9 week(s) ago

the place is comfortable, beautiful, definitely recommended

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1 people find it helpful

Ardhianto F.

Staycation

10.0

/10

Reviewed 10 week(s) ago

Narita Hotel is a long-standing hotel and beyond my expectations, it turns out that this hotel, although an old hotel, is clean, comfortable and the staff is friendly. What surprised us the most was when we wanted to check in, not only was there a welcome drink but we could eat lontong kikil as much as we wanted and popcorn. The food menu in the restaurant and the breakfast menu... tasted very good and there was no difference in taste.

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3 people find it helpful

S***n

10.0

/10

Reviewed 11 week(s) ago

very comfortable, clean, friendly....and delicious food

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S***i

Leisure

10.0

/10

Reviewed 12 week(s) ago

the staff is clean, the room is friendly and polite. I like the popcorn.

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F***a

8.2

/10

Reviewed 14 week(s) ago

we went down to the restaurant around 7.45 and the food was already finished even though when checking in it was informed that the breakfast time limit was until 10.00. waited for more than 30 minutes and the food was still not refilled, we asked the officer on duty but couldn't answer and instead looked confused. the restaurant service was really disappointing, in contrast to the room service which was quite satisfying

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1 people find it helpful

T***a

Staycation

10.0

/10

Reviewed 15 week(s) ago

Clean comfortable room Breakfast menu is really delicious. facilities are okay

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1 people find it helpful

T***i

10.0

/10

Reviewed 17 week(s) ago

Good hotel and satisfying. Good foods

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Wahyu W.

Leisure

8.3

/10

Reviewed 17 week(s) ago

Room facilities are OK, there are few choices of breakfast menu, ample parking, cleanliness and tidiness of the hotel area, especially the parking area, should be improved, more choices of breakfast menu

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R***d

Staycation

10.0

/10

Reviewed 17 week(s) ago

The hotel staff was very friendly and helpful with the check-in process.

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1 people find it helpful

B***g

Leisure

10.0

/10

Reviewed 18 week(s) ago

Very friendly staff, clean hotel, comfortable atmosphere

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s***o

9.7

/10

Reviewed 18 week(s) ago

Spacious parking, okay room, bathroom has a bathtub

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M***a

Staycation

9.6

/10

Reviewed 18 week(s) ago

Highly recommended. With affordable prices, you can get very special facilities, just regret the restaurant. Very slow! It turned out that there was only 1 employee and the cashier was empty because they were helping with the kitchen. The food variants were limited and all were sold out including drinks, even plates and forks were not available because there was only 1 employee serving more than 100 guests. Finally after almost 1 hour, fried rice and vermicelli were just starting to be filled as part of the main menu, I wanted to cry. Please, the management should add employees to the restaurant, poor thing yesterday the waitress was exhausted and panicked all by herself.

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3 people find it helpful

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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