Pullman Bandung Grand Central

The staff in restaurant not good to explained the programm at the restaurant. And suggest the guest to seat out door area. And I asked to talk to the manager Restaurant. But not coming to me yo explained.

I love the food there and room facilities

Nice to stay here, and strategic location

Nice hotel in the center of the city, good ambience and friedliness staff

I had an absolutely wonderful stay at Pullman Bandung! I was unexpectedly upgraded last minute, and it truly made the experience unforgettable, especially I stayed for my special day - my wedding day. The room was super spacious, comfortable, and beautifully designed, with a bed that felt like a cloud. Best of all, it had a balcony with a stunning view of Gedung Sate, which made every moment feel magical. The service was exceptional – the staff went above and beyond to ensure I felt welcome and cared for throughout my stay. From the warm greeting upon arrival to the thoughtful touches like complimentary high tea and cocktails, every detail was handled with such care and attention. The level of hospitality here truly sets this hotel apart. I can’t thank the staff enough for the upgrade and their outstanding service. I’ll definitely be back and highly recommend this hotel to anyone looking for a flawless experience! Super grateful ❤️❤️

It was a blessed to stay in this hotel, the ambient, the view and the nice staff. One of the disadvantages of the connecting room is that the door handle is broken but from all of them it's fine. Can't wait to stay again in this hotel in the future. Thanks Pullman!

Just had a very bad experience since the very beginning, uncomfortable with the balloon restriction, my kid was prohibited to bring his balloon without mentioning any reasons to us, start from the very beginning I conclude that this hotel is not kid-friendly. While queuing, I heard that they are having trouble to provide the room for its customer on time, that trouble made the queuing time became long, they were also not offering for welcome drink from the very beginning, and the receptionist did not remind us for free parking, so I conclude that they have a very poor management in terms of checking in (in several aspects: punctuality & reliability to provide available room for its customer). The Hotel employee especially at the pool area is not friendly. Five star hotel should focus on its hospitality, in terms of cleanliness, comfortable room, and its food usually not so different.

The location is very strategic to enjoy the city tourism near the hotel. You can walk to many restaurants, Gedung Sate, Gasibu, etc. I also love the japanese style of the room. But I think the pool is too small.

Must stay if you visit Bandung.