Smart Hotel Thamrin Jakarta

room with rate around 300K should not be offered. the room was still under construction and was dirty. I had to upgrade to another room and paid extra for that. pls traveloka, do not offer the standard room. itu penipuan, gambar dan kenyataan sangat berbeda.

the staff are very helpful and freindly

Hotel under renovation. Expect renovation condition leading to the hotel room.

Hotel under renovation. Maybe condition could be better in 2026

Unprofesional staff. Bad vibes building.

The worst hotel that I ever saw! I cannot describe anymore in detail. Overall, the picture is not real in the real condition so I cancel to stay even I've bought the room.

I was looking for a hotel with a location close to the CFD area, at an affordable price. It 's true that this hotel is very strategically located, very close to Sudirman street and can be walked. But I was very disappointed when the receptionist said that the type of room I got was not as booked (the photo in the application had not been changed), I was asked to add money to get the type. Even though I chose the hotel because I saw the type of room I wanted. After I complained, I was able to get the right room. But unfortunately there are so many other disappointments that I got. The condition of the hotel is bad with the floor in the alley that is ugly and covered with bad carpet, old elevator, leaking room air conditioner, very minimal bathroom facilities, small towels, room curtains are very dirty and stained, dirty rooms, there is only one TV channel on, sheets and rooms are not clean. This is the first time I was so disappointed with the hotel room I booked.

Don't even try, hotel is under renovation, lot of dust and smels not good, better not open to sell until renivation finish.

Overall was good but the last night the Aircon was not that cold enough. But I will definitely coming back again, staff friendly and helpful please keep it up thank you.

Room 's not properly. The photo in the display is a new room, if we want to move to new room we need to add more budget around 150 K until 200K. Many floor in the room has been cracked.