Swiss-Belhotel Silae Palu

Hotels
8.4
/10

Very Good

1,412 reviews

What Guests Say About Their Stay

Staff Friendliness (15)
Ambiance (13)
Room Space (12)
Bedroom (12)
Willy I. P.
8.8
/ 10
Good location. The room was spacious and clean. The restaurant has a great view.
YOSHUA C. H.
9.1
/ 10
Great! Keep being the best Hotel in town!
In the Area
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Jl Malonda No.12, Ulujadi, Palu, Sulawesi Tengah, Indonesia, 94227

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Swiss-Belhotel Silae Palu is the first international 4-star hotel in Palu and takes only 10-minute drive to the city centre. Providing 89 hotel rooms and 27 villa rooms, located in the different location, separated by the Malonda-Trans Sulawesi road. It provides private parking areas for guests to use. Most of hotel rooms overlook the Palu bay that is well known for windsurfing. Free wireless internet connection is available. Whether you are planning an event or other special occasions, Swiss-Belhotel Silae Palu is a great choice for you with a large and well-equipped function room to suit your requirements. From business event to corporate gathering, Swiss-Belhotel Silae Palu provides complete services and facilities that you and your colleagues need.
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What's around Swiss-Belhotel Silae Palu

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Jl Malonda No.12, Ulujadi, Palu, Sulawesi Tengah, Indonesia, 94227
Lobby Swiss-Belhotel Silae Palu
Exterior 2 Swiss-Belhotel Silae Palu

Discover More About Swiss-Belhotel Silae Palu

Managed by Swiss-Belhotel International, we are the first international 4-star hotel in Palu, Central Sulawesi. A business hotel with the ambience of a resort, we blend the comforts of modern accommodation with the beauty of our natural surroundings: the gorgeous Palu Bay. Situated in the central business district of Palu, we are merely 20 minutes from the Mutiara Sis Al-Djufri Airport and 10 minutes from the city center

We boast 115 sleekly-designed hotel rooms and villas with a private garage. Providing 89 hotel rooms and 27 villa rooms, located in the different locations, separated by the Malonda-Trans Sulawesi road. Most of the hotel rooms overlook the Palu bay that is well known for windsurfing.

All rooms feature a TV with satellite channels, a minibar, free bottled water, a safe deposit box, and a desk. Fresh towels, hot showers, and free toiletries can be found in the en suite bathroom.

You can exercise at the fitness centre or at the outdoor pool then ease up afterward by booking a massage and a sauna.

With eight F&B outlets on the premises of our hotel, we offer a stunning range of wining & dining options. Choose from an a la carte menu to Indonesian, Western, Japanese, and Chinese cuisine and seafood. The restaurants offer trendy settings for simple relaxation and even private banquet events

We also offer fully-equipped meeting rooms with a capacity of up to 100 persons, and a large ballroom with the capacity of up to 800 persons: perfect locations to hold weddings, banquets, and large group meetings.

Have fun with various entertaining facilities for you and the whole family at Swiss-Belhotel Silae Palu, a wonderful accommodation for your family holiday. Experience regular live entertainment featuring local and guest performers while relaxed out with friends and fellow guests over snacks or a drink at our Star Lounge and Karaoke also Dome Club & Lounge is open for the cosmopolite, the traveler, and music lovers who are looking for a new experience of world-class music entertainment, food & beverage, and extensive professional services

If you plan to have a long-term stay, staying at Swiss-Belhotel Silae Palu is the right choice for you. Providing a wide range of facilities and great service quality, this accommodation certainly makes you feel at home. Guests staying with us will delight in the easy access to nearby the one and biggest Mall in Palu also some of Palu’s major attractions such as Tanjung Karang Beach and the Central Sulawesi Museum.

All facilities in Swiss-Belhotel Silae Palu

Bar, Cafe and Lounge Swiss-Belhotel Silae Palu
Bar, Cafe and Lounge
Functional Hall Swiss-Belhotel Silae Palu
Functional Hall
Lobby Swiss-Belhotel Silae Palu
Lobby
CleanAccommodation Swiss-Belhotel Silae Palu
CleanAccommodation
Exterior Swiss-Belhotel Silae Palu
Exterior

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • TV lounge

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Continental breakfast
  • Dining area
  • Nightclub
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector

Transportation

  • Airport transfer
  • Secure parking

Nearby Facilities

  • ATM/Banking
  • Shops

Family-friendly Facilities

  • Children pool

Accessibilty

  • Accessibility equipment

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Swiss-Belhotel Silae Palu

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Contact Accommodation Before Arrival

Guests should contact hotel 2 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Swiss-Belhotel Silae Palu
115
Number of floors in Swiss-Belhotel Silae Palu
4
Another facilities in Swiss-Belhotel Silae Palu
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked question in Swiss-Belhotel Silae Palu

What are available facilities at Swiss-Belhotel Silae Palu?
There are top facilites at Swiss-Belhotel Silae Palu such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belhotel Silae Palu?
The standard check-in time at Swiss-Belhotel Silae Palu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Silae Palu provide breakfast?
Yes, Swiss-Belhotel Silae Palu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Swiss-Belhotel Silae Palu

8.4
Very Good

From 1,412 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Swiss-Belhotel Silae Palu
All
Staff Friendliness (10)
Ambiance (10)
Room Space (10)
Taste (10)
Family Friendly (9)
Variety (9)
Hotel Area (8)
Accessibility (7)
Bedroom (7)
Bathroom (7)
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Traveler Reviews Swiss-Belhotel Silae Palu

Number of reviews per page
20
40
Customer reviews
Nur K. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

First time staying at this hotel. The room is quite spacious, there is a sofa and dressing table plus chairs. The bathroom is okay, the hot water is also fast. Complete amenities. Breakfast also has many choices. Very worth the price because I got a promo from Traveloka. Lucky me. Good luck Swissbel Palu.
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Accommodation's Reply
10 Apr 2025
Dear Valued Guest, Warmest Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review of your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Regards, Imam Nugroho. General Manager
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N***a
icon-origin-TRAVELOKA

7.2

/10

Reviewed 8 week(s) ago

The service at breakfast was lacking, guests were still eating, their plates and glasses had been lifted, the air conditioning had been turned off, and they were only given 10 minutes to eat.
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Accommodation's Reply
04 Mar 2025
Dear Valued Guest, Warmest greetings from Swiss-Belhotel Silae Palu. Thank you for taking the time to write us feedback. Allow us to apologize for the less than satisfactory stay experience you had. This feedback has been received by our team and will be taken into consideration by the management to improve the facilities in order to improve guest comfort. We are happy to serve you again at Swiss-Belhotel Silae Palu on the next occasion for a much better experience. Warmest Regards, Imam Nugroho. General Manager
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M***d
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

The staff is very friendly and helpful. The breakfast menu is very varied and the taste is excellent.
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Accommodation's Reply
21 Feb 2025
Dear Valued Guest, Warmest Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review of your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Regards, Imam Nugroho. General Manager
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I***T
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

The second time I brought my kids for a staycation here, they were really happy because the place was that comfortable, the staff were all friendly, the facilities were satisfying and the food was delicious. ⭐️
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+4

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Accommodation's Reply
06 Feb 2025
Dear Valued Guest, Warmest Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review of your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Regards, Imam Nugroho. General Manager
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R***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

The hotel staff is very friendly, happy holiday at Swissbell Hotel Palu
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Accommodation's Reply
20 Jan 2025
Dear Valued Guest, Warmest Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review of your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Regards, Imam Nugroho. General Manager
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R***i
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10.0

/10

Reviewed 14 week(s) ago

Awesome, comfortable place, clean hotel, delicious food and excellent service
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1 people find it helpful

Accommodation's Reply
20 Jan 2025
Dear Valued Guest, Warmest Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review of your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Regards, Imam Nugroho. General Manager
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P***a
icon-origin-TRAVELOKA

9.1

/10

Reviewed 16 week(s) ago

friendly staff, good facilities, comfortable to stay here, clean environment, nice view, if I go to Palu, I will stay here again
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Accommodation's Reply
09 Jan 2025
Dear Valued Guest, Warmest Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review of your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Regards, Imam Nugroho. General Manager
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I***T
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

The service from the hotel staff is very very friendly, starting from the lobby to the full service room, the place is also very clean, very comfortable, my children are very happy. Very satisfied with the staycation here 10/10 ⭐️ Thank you Swiss Bel Hotel Silae Palu ❤️
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Accommodation's Reply
06 Jan 2025
Dear Valued Guest, Warmest Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review of your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Regards, Imam Nugroho. General Manager
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R***i
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8.5

/10

Reviewed 20 week(s) ago

friendly and agile staff, clean and fragrant rooms. peaceful and calm atmosphere
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R***o
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 24 week(s) ago

This hotel is very strategic for my business trip because it is close to the barge jetty which happens to be related to my business. The atmosphere of the hotel restaurant which is right on the edge of the sea really makes us relax when we are stressed thinking about work. And the vibes are really good for a relaxed business meeting. Overall it's really good, next time I go to Palu this is definitely my favorite hotel.
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1 people find it helpful

Accommodation's Reply
14 Nov 2024
Dear Sir/Madam, Warmest Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review of your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Regards, Imam Nugroho. General Manager.
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 24 week(s) ago

The staff are very friendly and very helpful, especially Mr. Zulkifli who never gets tired of answering and explaining in great detail when we keep asking ☺.
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1 people find it helpful

Accommodation's Reply
06 Nov 2024
Dear Sir/Madam, Warmest Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review of your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Regards, Imam Nugroho. General Manager.
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M***d
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 28 week(s) ago

Staff very friendly. Good view. Good location.

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Accommodation's Reply
10 Oct 2024
Dear Valued Guest, Warmest greetings from Swiss-Belhotel Silae Palu. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations. We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future. Kind Regards, Imam Nugroho. General Manager Swiss-Belhotel Silae Palu.
Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 40 week(s) ago

Friendly staff, beautiful view.
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Accommodation's Reply
17 Jul 2024
Dear Sir/Madam, Warm Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review about your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Greetings, Imam Nugroho. General Manager.
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z***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 41 week(s) ago

I have become a regular at staying here because of the comfortable atmosphere, I like the view, the atmosphere of the rooms and the restaurant which is my favorite.
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Accommodation's Reply
12 Jul 2024
Dear Sir/Madam, Warm Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review about your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Greetings, Imam Nugroho. General Manager.
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syanti
icon-origin-TRAVELOKA

10.0

/10

Reviewed 44 week(s) ago

Favorite hotel for families, it's very pleasant to stay here.
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Accommodation's Reply
21 Jun 2024
Dear Mrs. Syanti, Warm Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review about your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Greetings, Imam Nugroho. General Manager.
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Rahadyanto
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.8

/10

Reviewed 51 week(s) ago

Comfortable to stay with family, unfortunately the bathroom door can't be closed. Luckily with my own family 😁.
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Accommodation's Reply
02 May 2024
Dear Mr Rahadyanto, We thank you for the opportunity to provide services to you and your family. We apologize for the inconvenience caused, we have used this note as an evaluation for further adjustment or improvement efforts in order to meet expectations for you and other guests in future visits. We look forward to welcoming you back at the next good opportunity. Sincerely, Imam Nugroho. General Manager.
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 53 week(s) ago

Hotel noted when booking. Thank you.
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1 people find it helpful

Accommodation's Reply
25 Apr 2024
Dear Sir/Madam, Warm Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review about your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Greetings, Imam Nugroho. General Manager.
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J***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.0

/10

Reviewed 54 week(s) ago

Security pos depan galak banget. Hanya karena salah jalur sampai dibilangin bisa baca ga? Padahal jalan masuknya banyak dan baru pertama kali nginap sana. Dan jadi terakhir kali deh. Semoga management bisa lebih mendidik stafnya ya. Saya nginap tgl 9 April 2024. Tiba di hotel sekitar jam 22.30 wita. Di cek aja siapa securitynya.
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Accommodation's Reply
16 Apr 2024
Dear Sir/Madam, We thank you for the opportunity to provide services to you and your family. We apologize for the inconvenience caused, we have used this note as an evaluation for further adjustment or improvement efforts in order to meet expectations for you and other guests in future visits. We look forward to welcoming you back at the next good opportunity. Sincerely, Imam Nugroho. General Manager.
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Umar
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 54 week(s) ago

Tidak perlu di ragukan lagi kalau hotel Swiss belt grub. Ajib banget.

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Accommodation's Reply
16 Apr 2024
Dear Mr. Umar, Warm Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review about your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Greetings, Imam Nugroho. General Manager.
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SITTI U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 54 week(s) ago

Pilihan saat liburan Keluarga, acara dinas, acara kampus dan lainnya, dengan fasilitas yang lengkap, harga ekonomis, pelayanan staf yang bersahabat.

1 people find it helpful

Accommodation's Reply
16 Apr 2024
Dear Mrs. Sitti U, Warm Greetings from Swiss-Belhotel Silae Palu, Thank you for taking the time to provide a valuable review about your stay and we will try our best to ensure your next visit with an even better experience. Our team will be happy to welcome you back. Warm Greetings, Imam Nugroho. General Manager.
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Number of reviews per page
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Exterior 4 Swiss-Belhotel Silae Palu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.