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The Natsepa Resort & Conference Center
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The Natsepa Resort & Conference Center
Resorts
8.4
/10
Very Good
657 reviews
What Guests Say About Their Stay
Ambiance (15)
Hotel Area (15)
Surroundings (14)
Staff Friendliness (14)
Willi D.
10.0
/ 10
Good hotel with a good view... Love it.
Arietta C.
9.4
/ 10
Good hotel. Full new renovation. Nice room with private pool. Good food. Near rujak natsepa!! Enaaak
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Jl Raya Natsepa No 36 Suli Salahutu, Baguala, Ambon, Maluku, Indonesia, 97582
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in The Natsepa Resort & Conference Center
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Jl Raya Natsepa No 36 Suli Salahutu, Baguala, Ambon, Maluku, Indonesia, 97582
Discover More About The Natsepa Resort & Conference Center
Location
Staying at The Natsepa Resort & Conference Center is a good choice when you are visiting Baguala.
About The Natsepa Resort & Conference Center
Whether you are planning an event or other special occasions, The Natsepa Resort & Conference Center is a great choice for you with a large and well-equipped function room to suit your requirements.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Natsepa Resort & Conference Center.
From business event to corporate gathering, The Natsepa Resort & Conference Center provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Natsepa Resort & Conference Center, a wonderful accommodation for your family holiday.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Natsepa Resort & Conference Center exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Natsepa Resort & Conference Center is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at The Natsepa Resort & Conference Center.
All facilities in The Natsepa Resort & Conference Center
Swimming Pool
Entertainment Facility
Common Space
Lobby
Accommodation Services
Hotel Services
- Bellhop
- Concierge
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Mobile
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Tours
- Wedding service
Food and Drinks
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Buffet dinner
- Continental breakfast
- Set menu dinner
- Show cooking restaurant
- Snacks
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
- Terrace
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Business Facilities
- Business center
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
- Theatre/auditorium
Sports and Recreations
- Billiard
- Fishing
- Table tennis
- Volleyball
Things to Do
- Beach umbrella
- Garden
- Outdoor pool
- Private beach nearby
Transportation
- Area shuttle
- Bicycle rental
- Car rental
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Accessibilty
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in The Natsepa Resort & Conference Center
Important Note
This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Natsepa Resort & Conference Center | 95 |
Number of floors in The Natsepa Resort & Conference Center | 3 |
Another facilities in The Natsepa Resort & Conference Center | Bellhop, Concierge, Express check-out, Front desk, 24-hour Receptionist |
Frequently asked question in The Natsepa Resort & Conference Center
What are available facilities at The Natsepa Resort & Conference Center?
There are top facilites at The Natsepa Resort & Conference Center such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Natsepa Resort & Conference Center?
The standard check-in time at The Natsepa Resort & Conference Center is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Natsepa Resort & Conference Center provide breakfast?
Yes, The Natsepa Resort & Conference Center provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Natsepa Resort & Conference Center
8.4
Very Good
From 657 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.6
Meal
8.4
Location
8.5
Service and Facilites
8.5
People often mention about The Natsepa Resort & Conference Center
All
Staff Friendliness (14)
Bedroom (12)
Hotel Area (12)
Ambiance (11)
Room Space (11)
Surroundings (10)
Variety (10)
Family Friendly (9)
Wifi (8)
Activity Option (8)
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Traveler Reviews The Natsepa Resort & Conference Center
Number of reviews per page
20
40
Customer reviews
E***a
Leisure
5.0
/10
Reviewed 6 week(s) ago
Five star price. The room beats a motel. It's really dirty. Dusty. Smelly. Stuffy. The hotel is not well maintained. It's sad that it's called a 4 star hotel. Even though the room is like a 1 star hotel.
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1 people find it helpful
N***n
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the environment is beautiful and clean, comfortable, the rooms are spacious and clean, the Natsepa is the best 👍👍👍
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G***h
9.7
/10
Reviewed 7 week(s) ago
always love staying at The Natsepa to try all the food for breakfast 🤩🥰
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R***n
Staycation
10.0
/10
Reviewed 8 week(s) ago
Always a regular for Staycation with family
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D***y
Leisure
10.0
/10
Reviewed 8 week(s) ago
It's so nice to be here..the mind is calm and the comfort is well maintained...
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1 people find it helpful
RN
Ratna N.
Staycation
10.0
/10
Reviewed 9 week(s) ago
Exteend the swimming pool, thank you.
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A***y
Staycation
9.1
/10
Reviewed 11 week(s) ago
I stayed with my family using 2 rooms when staying at Natsepa Resort, 1 Deluxe room and 1 Deluxe Lagoon room.
The Deluxe Lagoon room has access to the swimming pool on the back terrace of the room. The cleanliness of the room in each room is quite good, it's just that the floor needs to be vacuumed in more detail. For the Deluxe room, it's better to request the 2nd floor, because when I first entered, I got the 1st floor, the room was very humid. I have a history of asthma and felt uncomfortable breathing. Finally, we asked to move rooms and got it on the 2nd floor. The advantage of this hotel is that the service of each staff is very friendly and very helpful. I left my cellphone in the restaurant, but I was immediately contacted by the staff. There are also bicycles to get around the hotel area. If you want to stay at this hotel, the best view is at sunrise. We got the best photos at sunrise on the beach and while cycling around the hotel. Oh yes, for the food menu, what I found a little strange was the gado-gado seasoning which tended to taste like satay seasoning 🤭
That's all and thank you.
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A***y
Staycation
9.1
/10
Reviewed 11 week(s) ago
I stayed with my family using 2 rooms when staying at Natsepa Resort, 1 Deluxe room and 1 Deluxe Lagoon room.
The Deluxe Lagoon room has access to the swimming pool on the back terrace of the room. The cleanliness of the room in each room is quite good, it's just that the floor needs to be vacuumed in more detail. For the Deluxe room, it's better to request the 2nd floor, because when I first entered, I got the 1st floor, the room was very humid. I have a history of asthma and felt uncomfortable breathing. Finally, we asked to move rooms and got it on the 2nd floor. The advantage of this hotel is that the service of each staff is very friendly and very helpful. I left my cellphone in the restaurant, but I was immediately contacted by the staff. There are also bicycles to get around the hotel area. If you want to stay at this hotel, the best view is at sunrise. We got the best photos at sunrise on the beach and while cycling around the hotel. Oh yes, for the food menu, what I found a little strange was the gado-gado seasoning which tended to taste like satay seasoning 🤭
That's all and thank you.
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L***a
Staycation
10.0
/10
Reviewed 12 week(s) ago
Very pleasant stay experience, will come back to stay again
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Accommodation's Reply
21 Jan 2025
Dear our valued Guest,
Warmest Greetings from The Natsepa Resort and Conference Center.
First of all we want to say thank you for choosing THe Natsepa Resort and Conference Center as a place to stay.. We are very appreciate your wonderful review about our hotel. Your review will help us to continue providing good service and products.
Thank you again for your stay and we look forward to another opportunity to welcoming you back at The Natsepa Resort and Conference Center.
Regards,
Front Office Manager
R***e
8.5
/10
Reviewed 12 week(s) ago
Hotel staff always greet when they meet
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kn
khairin n. s.
10.0
/10
Reviewed 13 week(s) ago
the service and hotel are good
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F***Y
Leisure
7.4
/10
Reviewed 13 week(s) ago
For RCP Andri!!
I ordered a ticket through OTA, Remark is clear, the room faces the sea and swimming pool, when I arrived the receptionist was busy, there was no greeting, immediately asked who the message was on behalf of, asked for an ID card, asked for a deposit of 300 thousand, and then signed, then gave the key, and only explained about breakfast hours, then I headed towards the room I ordered because the RCP didn't say anything, when I saw the room number and the direction the room number was not in that direction, then I asked, he said it was towards the left, I was still okay, but when I checked the direction of the room it showed that I had to go down to the ground floor, I didn't accept it, I went back to the RCP, he didn't respond to me well, instead he let me stand and wait for him to do other activities, after a while he told me to sit down, I went to sit down, 10 minutes later, I don't know if it was the Front Office Manager or whatever it was, he came to me explaining while apologizing, while he disappeared from the RCP desk,
Actually I shouldn't have been disappointed if from the beginning he explained well about the availability of the room, but he grumbled in front of me that "oh dear, I have to find another room to change”.
It seems like they need more training and know how to handle it, not just letting go and hiding.
Even though The Natsepa R&C Center is a Favorite Hotel in Ambon, but disappointed just because of ANDRI.
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2 people find it helpful
EJ
Evyta J. A.
Staycation
9.6
/10
Reviewed 14 week(s) ago
Breakfast food should be improved again for the taste of fried rice is not good. Hopefully more variety for breakfast food. Others are OK
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1 people find it helpful
Accommodation's Reply
21 Jan 2025
Dear Mrs Evyta J. A,
Warmest Greetings from The Natsepa Resort and Conference Center.
Thank you for your review. We will keep to improve our service to serve you better in the future.
Regards,
Front Office Manager
Thank you for your
T***i
Leisure
10.0
/10
Reviewed 14 week(s) ago
I really enjoyed staying here, the view is beautiful, especially the service is very friendly and very fast when asked for help.
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NC
Nitai C. B.
9.7
/10
Reviewed 15 week(s) ago
Great place will definitely stay again
+2
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B***y
9.4
/10
Reviewed 22 week(s) ago
cool, fun, comfortable, must come back again
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ip
izza p.
Staycation
5.0
/10
Reviewed 26 week(s) ago
very disappointing. The title is Resort but it does not show the quality of the Resort. Dirty floor, squeaky bed frame like it has never been repaired. The worst accommodation experience that my family and I have ever had.
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4 people find it helpful
I***l
Leisure
10.0
/10
Reviewed 27 week(s) ago
Comfortable as usual. My family's favorite place.
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I***l
Leisure
10.0
/10
Reviewed 30 week(s) ago
Always comfortable and cozy, my children always want to come back to this hotel, the staff are also friendly.
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PP
Putra P.
Business
9.4
/10
Reviewed 35 week(s) ago
Beautiful resort. The view from the room is amazing.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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