Townhouse Oak Grand Orienchi Jakarta

Good service staff and clean room

The location is very strategic. However, the picture that showed the building of the hotel in here is not the same in reality. It looked so different that I doubted it the first time I saw the hotel and it 's kind of spooky. Furthermore, it has different hotel name where it 's called Hotel Maven now so it 's quite misleading and disappointed. Although the bed and the room is quite clean, however the bathroom is horrible. There 's a black mold on the shower head, and the bathroom sink is so small. Good thing that the bathroom is not smelly at all, but the cleanliness must be improved. The reception area is so unhygienic that I smell cigarette 's smoke all the time although there are no smokers in the area at the time. The finale is the bed, it curved in the middle, which is probably used for “you-know-what” too many times.

The parking lot is not proper.

Cleanliness is bad, no hot shower.

This was my worst experience staying in a hotel. Here are the reasons: 1. The hotel name in the website with the real name is different. 2. The elevator died and I had to carry my luggage alone to the top floor, without any help from the hotel staff. 3. I booked a non-smoking room, but my room smelled of cigarettes. 4. The shower water was not warm at all. 5. Receptionist is not friendly and not standby at the front desk. I do not recommend staying at this hotel. I booked a room for 4 days, but I checked out early on the 3rd day.

The room is comfortable. The AC is also cold. It's not bad if you just want to stay overnight

Not bad for that price, it's worth it for staying overnight, but the water turns black at night

Never disappointed, comfortable for resting

Clean rooms, comfortable and soft beds, you will definitely have a good night's sleep staying here.

The hotel staff was very friendly and helpful with check in.