Great place amazing staff!!

We stayed for 3 nights and the location is perfect for a city break being next to the main station and about 25 mins walk to the Colosseum and other attractions. The staff were very helpful and the room we had was a good size and included tea and coffee making facilities and a big plus was the air conditioning which worked really well, particularly as it was still 26 degrees when we stayed in October. The bathroom was also a good size with a large, powerful shower and even included a bidet. We can't fault the cleanliness of the bedroom or the bathroom - the only thing which was missing was a full length mirror! The buffet breakfast was served in the rooftop dining area with a choice of hot and cold food - they also provided Cappuccino/latte but you do have to request for this. Our room faced the rear rather than the street which meant no external noise however the only negative observation (at least in our room) was the noisy water pipes, which were quite intrusive when adjoining rooms guests turned on their shower or basin particularly late at night - Ironically we coped with this because of the background hum of the air conditioner otherwise this would have been an issue.

HORRIBLE DO NOT STAY HERE!!! Came to Rome for my honeymoon and this place ruined it!! There is no internet in the hotel. The rooms are dirty, dated and very small. The shower isn’t for anyone over 6ft. When issues were addressed to the front desk I was told to sleep in the foyer if I wanted internet. When telling them we were going to leave early was told we would not be refunded at all. Totally horrible this is a hostel not a 4* hotel. The front desk was not helpful and quite rude. Don’t waste your money!!!

Although it stated there was a bar, it wasn’t open. The shower was so small my skinny husband had trouble getting in and out.

The staff and the service are very friendly. The facilities are remodeled. Clean and safe. I love the location, it is very convenient. The train and bus stations are just cross street. There are many restaurants in this station You can ask staff to change your room to a quiet side if you feel too noise. I did it. The facility level between 3.5 - 3.8. Over all, I like it and I would like to recommend it to the international travelers.

Great location right near the main train terminal, good breakfast and the guest service team member did a great job of caring for guest requests. Internet was very slow and the area around the hotel was very busy (due to the train terminal).

The AC did not work which the staff was aware of and did not care or offer solutions. The general quality of the room was lacking to the point where grout was actively falling off the shower while attempting to use it. Again any of this may be okay if the staff even faked interest in solving the issues.

Location was excellent after returning our rental at Termini. Comfortable accommodation and affordable rate for Rome.

Staff was very rude

It's a generous 3 star.

Great location across from Termini station makes it easy to navigate Rome with this hotel as a home base! Hotel is very clean. Nothing fancy or extravagant, but just what you need when you don’t spend much time in the room. Wifi was down for my stay, and my room air conditioner did not work so it was very hot.

The hotel is rated as 4*, but it feels much more like a good hostel. It is clean and the staff is welcoming and pleasant. However, the shower in our room was so tiny that a man wouldn't be able to fit in. The toilet was squeezed between the shower and a wall. The toilet paper was of that cheapest kind where you need to use a meter of it just to keep your fingers dry. The hotel only gave one roll per day, so we had to use our tissues. The breakfast was continental. The croissants were very nice and fresh. The coffee, however, was absolutely horrible. There wasn't a coffee machine, but a pot of americano. The coffee was so weak, I couldn't believe it was served in Italy. Overall, the hotel was ok. Just be aware, it's definitely not a 4* but rather 2.5 - 3*.

Nice location near the main train station.

Close to Termini station and tour buses!!

On the side of the main train terminal, metro and express to the airport.

Overall the experience was above average, the staff was incredible and the breakfast buffet was outstanding. My only issue was because it is located across the street from the Termini Train Station, there were a few people in general in the area that caused us to feel uncomfortable.

The rooms are small, but clean and in good condition. In our room the air conditioning was very substandard, and it was never able to reduce the temperature to 25C. The breakfast was quite good.

We were really disappointed with the check in, the lady at the desk was rude. She asked for our confirmation number, when we gave it to her she didn’t bother to look at it and then asked for the confirmation email. This was the worst check in I and my sisters have had. We left our bags as we were too early to check in. When we returned the new receptionist was very helpful. Apart from the one lady the rest of the staff were very friendly and helpful

We loved the breakfast on the terrace, beautiful place would definitely go back!!!

Good hotel, with good service. Very close (actually in front) to Termini train station.