Amazing breakfast buffet and staff

Beautiful clean hotel with staff that couldn’t do enough for you. Amazing view from our balcony. Air conditioned room. Breakfast was a little limited but other than that it was a perfect stay!

Perfect!

Fabulous stay. The staff couldn’t do enough for us and were so friendly. We had a lovely stay. Beautiful views and pool.

I couldnt recommend this place any higher. The staff were absolutely amazing, and would do anything to help us. The location was perfect with an amazing view of the sunset. The shuttle bus bringa you in and out of town with a very nice guy driving.

Only stayed one night but it was a pleasant stay. The hotel has a beautiful entrance and terrace area at the front. Our room was clean and comfortable with a small balcony with 2 chairs and a small table , lovely since we had paid for a sea view room. We had a lovely breakfast in the morning, plenty of choice and staff very attentive to our needs. It took us about 10 minutes to walk into the small town which is straight down from the hotel (a bit of a hike coming back give the steep incline) .Found the most fantastic restaurant there Pasta e Pizza da Nello, friendly, fantastic authentic food and VERY reasonably priced.

Our second visit to this beautiful area (first stay at this hotel). The hotel is above the town with panoramic views over the town and coast. The area retains it's Italian charm with not too much of the international resort feel so worth trying out a few phrases in Italian. Many nice restaurants and bars and not overly expensive. All the staff in the hotel were friendly and attentive. Clean & comfortable rooms and public area. Good restaurant and breakfast selection. Pool, gardens and terraces are very nice areas to relax and enjoy the facilities. Highly recommended!

The address of the hotel doesn't agree with its location - was very difficult to find

Enjoyed hotel which was located on a hill above small resort. Approx 1-2 miles away. Shuttle bus provided between 9-1pm and for 2 hours late afternoon. Taxis believe it or not cost 20 euros at any other time. So coming back to hotel could cost up to 40 euros minimum a day. Furious as do not like being ripped off. So as much as I enjoyed hotel would never stay again. Expedia should look into this.

Lovely hotel in fantastic setting. Really enjoyed our stay here. Short walk to town and local beach but shuttle bus also available.

Great hotel with friendly staff, good drinks and nice pool. It's close enough to walk in to town, just a bit of a struggle getting back up as it's pretty steep.

The description on the hotel website gives an impression of decadent luxury, photographs are skillfully taken leading the viewer to believe they would be stepping back in time to some Victorian Elegance worthy of the elite, the writing draws the reader into some kind of paradise, an unrivelled luxury and service. The truth is , the hotel is set in a wonderful location above the seafront town of Santa Maria surrounded by mountais, it has un paralled views due to its location and there is a sense of peace and calm away from the bustling seaside resort. Sitting on the patio above the pool with a large gin and tonic was very relaxing and for that moment one could really believe all the hype on the website. However, take a closer look - the standard rooms are not sound proofed, the 'mini bar' is just a mini fridge in which two small bottles of water were placed every morning, a double bed was two singles pushed together, there were ants in the bathroom, we left the air-con on a low setting, yet whenever we returned to the room after our day out it had been turned off. The breakfast buffet was average, cold scrambled eggs and very crispy bacon , coffee from a machine, luke warm water with which to make a cup of tea, dry cakes and croissants, the hilight being the frozen yoghurt like a Mr Softee icecream! The restaurant staff were quite surly especially in the evening where we had a meal on our first night but never again due to the lack of choice and standards below expectation.

Beautiful hotel, fantastic views and very pleasant, helpful staff. Just 5 minutes from the beach, but it’s a steep climb.

While the hotel itself was a esthetically beautiful by visual standards with an amazing location, the room amenities are in dire need of an upgrade. We were part of a wedding party that rented several rooms for a weekend and the common opinion was that the beds and pillows need to be changed asap. I have slept in cheap, cheap hostels with better sleeping conditions. Several rooms had rock hard pillows and beds where the springs could be felt easily. A 4 star hotel should be almost impeccable when it comes to maintenance. Our room did not even have curtains or black out blinds and we slept near the elevator - which means we could hear the mechanism whenever it was used - including at night. Cleanliness however does get a full score as our room was cleaned every day and the hotel was pretty clean as well. I do appreciate getting our towels changed every day, but for the sake of being environmentally aware, I would have preferred to keep the same towels during our 4 nights stay. While the hotel was very enjoyable during the day, we could not get a decent nights sleep because of the bed, the lack of sound-proofing (you could hear people talking outside and the showers/flushing in other rooms above/beside). Also, the staff barely, barely spoke English - decent English is a must if you work in the tourist industry regardless of which country your business is located in.

Very nice and clean place, wonderfu view.

A wonderful hotel with a homely feel, very charming and the staff are second to none. Beautiful pool and terrace, not to mention views. I've stayed here before and I will be back again.

Esperienza positiva per la struttura in sé. Accoglienza e premura verso il cliente da parte dello staff ottima. Suggerisco però di dare l'acqua darla gratis almeno ai pasti (3€ per bottiglia di 1litro, oltre tutto quello che già si paga per pernottare e mangiare, mi è sembrato esagerato, anche perché nei dintorni non ci sono negozi per acquistarla e soprattutto è vietato portare acqua dall'esterno: questa cosa la trovo un po' di cattivo gusto e cozza con l'eleganza della location) Suggerisco anche di essere più attenti alle intolleranze e allergie degli ospiti, soprattutto se il menù è fisso: se uno è allergico e chiede una piccola variazione, la cucina deve essere un minimo flessibile (anche perché diversamente si va nel legale) Ad ogni modo, è un'oasi di pace

Rigtig skønt ophold! Vi havde deres King suite, hvilket var det dejligste værelse med smukkeste udsigt. Meget tilfreds med vores ophold — autentisk og luksus på den bedste måde.

Udendørsarealerne er klart hotellets stærkeste kort. Der er skønt i loungeområdet ved baren og i det udendørs restaurantområde. Flot udsigt ud over byen og vandet. Værelset havde desværre en lidt underlig mug-agtig lugt. Mens vi var der, var der også mange og yderst larmende børn, der gjorde det svært at få en fredelig stund.

Set schön gelegenes Hotel, der schöne Außenanlagen. Zimmer teilweise laut mit alten Betten. Frühstücksbuffet reichhaltig mit sehr schöner Terrasse mit Blick aufs Meer