Big Apple Hotel

Hotels
4.4
/10
Poor
60 reviews

What Guests Say About Their Stay

Lueveater
10.0
/ 10
Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate They make you feel like you're apart of their family. Thabk you for you kindness.
QUONESHIA
10.0
/ 10
The property was ok you get what you pay for. The staff was very nice and helpful.
Gerin
10.0
/ 10
THE PROPERTY REST PEACEFULLY IN THE HILLS OF MONTEGO BAY WITH A GORGEOUS MOUNTAINTOP VIEW OF THE OCEAN AND HIP STRIP...THE OWNER WAS VERY HOSPITABLE AND HELPFUL. SIDE NOTE TO ALL JAMAICA TRAVELERS, MAKE SURE TO BUY YOUR FAVORITE BOTTLES OF IMPORTED LIQUOR LIKE TEQUILA, VODKA, GIN, HENNESSY ETC.
In the Area
See Map
Queens Dr, Saint James, Jamaica

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Big Apple Hotel is a hotel is located at Saint James. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Big Apple Hotel

Queens Dr, Saint James, Jamaica
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Discover More About Big Apple Hotel

Location


Big Apple Hotel is a hotel is located at Saint James.

About Big Apple Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Big Apple Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Big Apple Hotel exclusively for you.

With all facilities offered, Big Apple Hotel is the right place to stay.

All facilities in Big Apple Hotel

Others Big Apple Hotel
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • 24-hour Receptionist
  • Tours
  • Wedding service

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee/tea in lobby

Food and Drinks

  • Breakfast
  • Bar
  • Snack bar

General

  • Microwave (shared)
  • Smoking area
  • Parking

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Big Apple Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately USD 10 for adults and USD 10 for children
  • Pet fee: USD 20 per accommodation, per day
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
06:00 - 05:30
Check-out:
Before 12:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 06:00 - 05:30 - to 12:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Big Apple Hotel
30
Another facilities in Big Apple Hotel
Laundry service, Welcoming drinks, 24-hour Receptionist, Tours, Wedding service

Frequently asked question in Big Apple Hotel

What are available facilities at Big Apple Hotel?
There are top facilites at Big Apple Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Big Apple Hotel?
The standard check-in time at Big Apple Hotel is starting from 06:00 - 05:30 while the latest check-out time is at Before 12:30
Does Big Apple Hotel provide breakfast?
Yes, Big Apple Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Big Apple Hotel?
Big Apple Hotel is a 3.0-star hotel.
How many rooms are available at Big Apple Hotel?
Big Apple Hotel has 30 rooms in total.

More Reviews from Other Guests in Big Apple Hotel

4.4
Poor
From 60 reviews
Cleanliness

4.6

Room Comfort

5.4

Service and Facilites

6.0

Sort by
Most Relevant
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Traveler Reviews Big Apple Hotel

Number of reviews per page
20
40
Top reviews
Robert
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Door to room was damaged. TV/WIFI did not work. No means of obtaining food or beverages on the property. Bathroom toilet seat pitted and rusty looking. No shower head in shower. Electical sockets damaged; half of them didn't work. The whole place was run down; in disrepair. Next time will stay at the HOTEL GRAND A VIEW, across the street.
Read More
Denise
icon-Leisure
Leisure
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It’s old needs updating and looks very unclean reception staff very unhelpful
Janet
icon-Leisure
Leisure
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was pleasant and polite.
Ashley
icon-Leisure
Leisure
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Had to go some where else to stay because the place is dirty and smells awful .Never again
Lueveater
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate They make you feel like you're apart of their family. Thabk you for you kindness.
Read More
Verified traveler
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

I did not stay longer than 10min. I got sick from the strong chemicals used to cover dust, wetness and moldy smell. I was symptomatic after 5min. I visited 2 rooms and none was accommodating. I ask for a refund immediately as advertisement is misleading and inaccurate but both hotlel.com and big apple denied me a refund. Terrible service on big sides. Also they said I request honeymoon sweet and that was inaccurate.
Read More
Gabriel
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

If this is the only hotel you can afford do not even book a trip to Jamaica
Andrea
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The rooms were very very old and dirty. The sheets and pillow case had stains, couldn't connect to wifi, slippes on watee on the front porch. And no hot water. ,i can go on and on
Natalie
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Great view from balcony! No food on site but excellent recommendation with Peppers restaurant walking distance block away. Air conditioner was working but did without nevertheless.
Robert J
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The room and bathroom was very dirty. I would never come back there or send anyone there. it wasca disgrace to stay there
Brydell
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Staff was friendly & fun. Had a good stay for one night
Angela
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Location and view in the back was good.
Andrew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

I hated everything. Nothing was up to standard.
Sandra
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The property has a lot of potential to be great but needs tlc. The sights overlooking Jamaica are breathtaking. The bedding was not clean and the room needs updating.
Deverton
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Big Apple is Bad news Dirty,Mosquitoes eat you alive No WiFi they will lie about the WiFi NO FOOD, I mean no food at all. Totally rundown, no glass in the window to my room. Toilet does not work, no water in the face basin Dangerously exposed electrical cables Broken smoke alarm No shower head on shower Lots of mess in the pool They promised free shuttle to the airport but the driver will still charge you $3000 when dropped off although the fair is $2000 on chartered taxi and $150 on route taxis. You won’t see professionally looking staff just two men smoking mariwana. SOMEONE TRIED TO ENTER MY ROOM AT 2AM THANKFULLY MY DOOR WAS LOCKED. I didn’t sleep after that The decision is your but you’ve been warned.
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Charles
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I didn’t stay at the property because they had no running water and no air conditioning after the hurricane beryl. I am waiting on a refund from the charges
Patrick Brown and Abeba
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Hotel needs to be renovated
Natalie
icon-Business
Business
6.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Difficult to find. Google maps took me to the wrong location.
Hyung
2.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Sketchy area and very dirty inside and out of property.
Oneil
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

This property is at a great location but it just need some TLC. The staffing is not great and they have no amenities. No security and you park at your own risk.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Big Apple Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
4.4
Poor
From 60 reviews
Cleanliness

4.6

Room Comfort

5.4

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Big Apple Hotel

Number of reviews per page
20
40
Top reviews
Robert
icon-Leisure
Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Door to room was damaged. TV/WIFI did not work. No means of obtaining food or beverages on the property. Bathroom toilet seat pitted and rusty looking. No shower head in shower. Electical sockets damaged; half of them didn't work. The whole place was run down; in disrepair. Next time will stay at the HOTEL GRAND A VIEW, across the street.
Read More
Denise
icon-Leisure
Leisure
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It’s old needs updating and looks very unclean reception staff very unhelpful
Janet
icon-Leisure
Leisure
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff was pleasant and polite.
Ashley
icon-Leisure
Leisure
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Had to go some where else to stay because the place is dirty and smells awful .Never again
Lueveater
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate They make you feel like you're apart of their family. Thabk you for you kindness.
Read More
Verified traveler
2.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

I did not stay longer than 10min. I got sick from the strong chemicals used to cover dust, wetness and moldy smell. I was symptomatic after 5min. I visited 2 rooms and none was accommodating. I ask for a refund immediately as advertisement is misleading and inaccurate but both hotlel.com and big apple denied me a refund. Terrible service on big sides. Also they said I request honeymoon sweet and that was inaccurate.
Read More
Gabriel
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

If this is the only hotel you can afford do not even book a trip to Jamaica
Andrea
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The rooms were very very old and dirty. The sheets and pillow case had stains, couldn't connect to wifi, slippes on watee on the front porch. And no hot water. ,i can go on and on
Natalie
8.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Great view from balcony! No food on site but excellent recommendation with Peppers restaurant walking distance block away. Air conditioner was working but did without nevertheless.
Robert J
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The room and bathroom was very dirty. I would never come back there or send anyone there. it wasca disgrace to stay there
Brydell
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Staff was friendly & fun. Had a good stay for one night
Angela
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Location and view in the back was good.
Andrew
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

I hated everything. Nothing was up to standard.
Sandra
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

The property has a lot of potential to be great but needs tlc. The sights overlooking Jamaica are breathtaking. The bedding was not clean and the room needs updating.
Deverton
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Big Apple is Bad news Dirty,Mosquitoes eat you alive No WiFi they will lie about the WiFi NO FOOD, I mean no food at all. Totally rundown, no glass in the window to my room. Toilet does not work, no water in the face basin Dangerously exposed electrical cables Broken smoke alarm No shower head on shower Lots of mess in the pool They promised free shuttle to the airport but the driver will still charge you $3000 when dropped off although the fair is $2000 on chartered taxi and $150 on route taxis. You won’t see professionally looking staff just two men smoking mariwana. SOMEONE TRIED TO ENTER MY ROOM AT 2AM THANKFULLY MY DOOR WAS LOCKED. I didn’t sleep after that The decision is your but you’ve been warned.
Read More
Charles
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

I didn’t stay at the property because they had no running water and no air conditioning after the hurricane beryl. I am waiting on a refund from the charges
Patrick Brown and Abeba
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Hotel needs to be renovated
Natalie
icon-Business
Business
6.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Difficult to find. Google maps took me to the wrong location.
Hyung
2.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Sketchy area and very dirty inside and out of property.
Oneil
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

This property is at a great location but it just need some TLC. The staffing is not great and they have no amenities. No security and you park at your own risk.
Number of reviews per page
20
40