Perfect food and good quality. Beef at dinner is simply gorgeous. Excellent staff hospitality l. Couldn't ask for anything better. Onsen a bit outdated and small with no massage bubbles, etc. Other than this all good.

Hotel has change owner recently thus name was changed. It provide free shuttle bus from asahikawa station return trip was a bonus. The room is abit dated. But outdoor onsen was great ! The buffet dinner and breakfast was better than my previous stay. The hotel is just beside the waterfall. If the room could be refurbish, it will be a fantastic stay. 2 nights dinner buffet was almost the same thus it will be good if different menu was provided.

They gave us the worst possible room. It was a room with one flight of staircup, then one floor of stairs down with no elevators. When I noticed several empty rooms I asked if she could change the room and she said it will cost us extra 20,000 yens. We had two suitcases to carry up and then down and no help was offered. I expected a bit more for the price I paid. Meals were also just fine. The hot springs temperature is very hot. The open air bath was better. However when I visited in the morning I noticed holes in the wall. Unfortunately I would not recommend this location. If you already have a reservation, refuse any room from 121-130. They are the ones in the dungeon.

Perfect place to visit Shirahige waterfall and blue pond. Property is quite old, but clean and convenient. Food is also good. Staff is fine. There is a free shuttle bus to see blue pond illumination at 7:30 pm.

This Ryokan is actually quite nice, the Onsen and Outside Bath beautiful along the River and you cam hear waterfall nearby. They had unfortuntely a serious staff shortage prob due to Covid and one elderly lady was in charge of the total dinner service for 20-40 people. As such food was mostly coldy. The quality of the arrangement and presentation was what to expect from Kaiseki dinner.

Free shuttle bus service to the hotel from Asahikawa station. Walkable distance to Shirogane waterfall. They also provide free dinner and free shuttle bus to blue pond. Even though the staffs english are limited, they try their best to explain and understand. Great service. Their outdoor onsen is definitely the best to experience during winter time.

Nice ryokan close to the Shigehira Falls, perfect view in winter. Room was a little old, wall paper peeling, stains on the wood but I think it’s from tourists who don’t know how to use Japanese items in the room. Don’t put wet glasses on the wood. Despite the aged look, the service was polite, the futon very comfortable and an excellent night of sleep. Staff warmed up when I spoke Japanese but despite living in Japan for over 20 years and speaking quite well, they treated me like a foreigner based on my looks. It was a little annoying but I’m used to it. The bath is very nice, the outdoor bath lovely with the snow. Well maintained onsen. Breakfast hall is small and often seating is limited. Go early.

Nice food, friendly staff with limited English speaking always trying their best to explain our needs.

Need and clean. Onsen is nice. Except I realised they charge me for 4 adult and 1 kid meal insead of 3 adults and 2 kids meal.

Onsen great

Stayed for 1 night in early Oct as stopover from Asahikawa to Sapporo. Friendly staff. Really appreciated the shuttle bus service to and form Asahikawa JR station. Room clean & quiet for good rest. Onsen was good. 3 indoor & 1 outdoor pool + sauna - each for both for the female and male section. Hot spring water is milky and has a light scent of sulphur. Clean, well maintained. Little wonder why they won an award a few years ago. They should try and improve on the quality of dinner and breakfast. Kaiseki dinner - a scallop cooked over a earthen pot, lots of small dishes preserved veg, squid, etc that lack quality and appeared cheap. Breakfast - buffet style with typical Japanese offerings eg bite sized salmon fillet, tamago, greens, fruits etc. The dairy products were excellent as they used local Hokkaido brands which are naturally yummy. There is however little to offer for sight seeing at this place. The waterfall was okay but it really depends on which time of the year one visits. Like the blue pond, it can lack the wow factor. Other than these, there really isn't much else but it is nevertheless a pleasant location for an over-nighter. If you are looking for place around this hotel for a late lunch, there is only a simple family-run eatery next door that sells ramen and rice. Tried the cha-sis ramen and won't recommend it unless you are on emergency survival mode.. Overall, this ryokan is pleasant with its onsen punching above its weight.

Amenities are not adequate. No toiletries in the room only available at onsen

Good onsen hotel but room was not well ventilated, had to open the small window for fresh air. Dinner that was included in the room rate was filling and breakfast was also satisfying. The facilities in the onsen were clean but wished the shampoo, conditioner and shower foam bottles could be clearly labelled. The hotel is in a good location; we enjoyed the Shirahige Waterfall which was just behind the hotel and the Blue Pond (less than 10 minutes drive away). No shopping nearby though.

I like onsen hotel, but food option very limited, public transportation inconvenience, no WiFi in the room, no currency exchange.

Staff cannot speak English at the front desk. Other staff are good. Nice Onsen.

It is a very busy hotel with most tourists appearing to stay for 1 day for the blue pond and waterfall. Accordingly the dinner feels more like a mass feeding than a carefully crafted kaiseki. However the price is relatively cheap and fair for the services. Therefore overall good review.

It was pretty great. We were there to stay a night before heading off to Furano. Wanted to visit Lake Biei the next morning since it was pretty late when we reached there but turns out there was this winter illumination of the Lake going on. The hotel was kind enough to help arrange complimentary transport to the night illumination, the lake was frozen! It was really an affordable hotel to book, I think this hotel will have more guests during the summer/spring seasons as the Lake will have more variation in colour.

Great spot, clean onsen, good variety of food. My only complaint was the bathroom door was awkward and the futons were on the thin side

Nice location for fall and onsei, great dinner and breakfast cuisine.

Nice Ryokan in a quiet town. I enjoyed the open onsen, particularly when it snows. The in-room dinner was very filling and had a couple of good dishes. However, the hotel is quite dated and the exterior is in need of maintenance (e.g. there were spider webs outside the room’s window). The men’s open onsen also need some extra blocking from the bridge during start of the winter, since the trees would have shredded all its leaves and would be visible from the bridge!