Biwako Ryokusuitei

Nice meals (dinner and breakfast), clean room. friendly staff. All you can drink happy hour. Snacks and drinks have good variety already. Frequent shuttle bus to train station, not much wait time. Efficient check in and check out.

Beautiful hotel, clean room and comfortable. Staffs are friendly and helpful. Breakfast is very good, even has grill seafood by your own on the dining table. Free shuttle bus to hotel from train station and only a few minutes journey. Will come back again and try the in room onset next time.

Beautiful hotel. Staff was awesome. Highly recommend.

The food was excellent. The shuttle was at the jR station waiting for the guests when we arrived. We loved our stay.

My room was cool!

The food was mediocre and the aircon in the room was soo hot. They offered an electric fan but it still was not enough. Aside from that everything was good.

Great Onsen in the room with a fantastic lake view. Hotel offers seafood barbecue buffet for Breakfast. Best breakfast ever.

Convenient as they have shuttle bus pick up from station. Dinner under my expectation.

overall the hotal is clean and we have a nice sleep at night

I love everything about the property :)

My family of 6 stayed at Biwako Ryokusuitei for one night. We all had a very pleasant time enjoying the onsen, the amazing dinner/breakfast food, and the excellent services by the staff.

Very nice Suite

Very nice room with beautiful look over the lake

We stayed two nights as part of our honeymoon trip to Japan. Loved everything about this place. From the Private Onsen in our room to the delightful restaurant service. We enjoyed wearing our Yukata around the building and taking in the beautiful views and enjoying the traditional breakfast. Would definitely recommend it to anyone looking for relaxing couple of days.

Nice and relaxing

The Biwako Ryokusuite was a great experience. Has beautiful public onsen and amazing food. The private bath faces the east with a great sunrise experience. Getting there is easy from Kyoto station, I transferred to a local train from the Shinkansen. The resort has a shuttle that will pick up your luggage if you are early or pick you up if you are on time for checkin. If you are early, I recommend walking from the station to the resort, beautiful temple on the way. Staff were extremely friendly, and most drinks and snacks are all inclusive. Highly recommend to get the Kaiseki dinner while you are there.

We stayed at Biwako Ryokusuitei for two nights, and it was one of the most disappointing onsen hotel experiences we've had in Japan. Having visited over a dozen times, we had high expectations, especially for the kaiseki dinner. Unfortunately, the food and service were big letdowns. The omi beef, which was heavily advertised, was a huge disappointment. The shabu shabu was overly fatty and oily, and the steak was a poor cut. Many dishes seemed pre-prepared due to the hotel’s size—sashimi was served frozen, hot dishes arrived cold, and the tempura was soggy. Breakfast was also subpar. The "grill your own fish/seafood" experience sounded fun, but the seafood didn’t taste fresh. We suspected that leftovers from breakfast were reused in the kaiseki dinner, leading to repetitive meals, which was very disappointing. Service, particularly during the first night’s dinner, was also problematic. Our server was clearly sick, coughing behind his mask throughout the meal, which made us uncomfortable. The meal felt rushed, and he even served rice with his thumb in the bowl, which was off-putting and unhygienic. Additionally, roadworks in front of the hotel created a noisy and dusty environment, making it hard to relax. While the views of Lake Biwa were beautiful, the food, rushed service, and disturbance from the roadworks ruined the experience. We would not recommend this place to anyone.

Lovely view from our room. We thoroughly enjoyed the outdoor bath. Buffet breakfast was amazing with a large variety of options. We stayed there for 2 nights and had two different kaiseki meals. We also loved how easy it was to get here from Kyoto station.

We didn't want to leave. Stayed for two nights and wished we had booked for longer. Amazing hospitality and amenities, we had a room with a private bath on the balcony. Kaiseki dinners were fabulous albeit slightly confusing with our minimal Japanese language skills, but the staff went out of their way to explain and help us have a great meal. Breakfasts were also good, and the shuttle bus to and from the train station was much appreciated.

Amazing facilities and the staff cannot do enough for you, plus the breakfast buffet is delicious.