Iroha Grand Hotel

Nice property, super convenient

Nice receptionist

It was well situated and very clean.

Little extras, most welcome.

Very nice hotel in a good location with friendly and helpful staff. The room was clean, spacious and quiet. Free ramen and ice cream were offered to guests in the lobby in the evening. I would definitely stay here again.

V. Good value. No other comments

Great stay.

Perfect location near the train station. Very comfortable stay. Well designed layout of the room. Breakfast is very good with mixture of western and Japanese food. We walked everywhere. We loved hotel's neighborhood and the town itself.

We were only there one night but room was clean, had room for our suitcases, helpful staff and close the train station in the entertainment district. Easy walk to the castle and art museum

Stayed for 2 nights. Hotel is about 15mins walk from the station. Rooms are modern & comfortable. They do not provide bottled water but free waffle ice cream or ramen from 8 - 10pm. Breakfast was great. However, the reception we received upon arrival was disappointing by Japanese standards. In fact, it was the worst check in for our entire trip. After processing whatever was required, staff just left everything on the counter to sort out ourselves. That’s when we realised we were short 1 day’s breakfast tickets. No apologies, no smile. Neither did he inform us about the complimentary supper / desert. We only found out ourselves on the 2nd day. The guy was simply not interested in his work. The rest of the staff were much more professional.

The hotel located about 5 min walk from jr station. There are many restuarant nearby. But the cleanness of the hotel has rooms to improve

Pros: 5 min walk from Matsumoto station, many restaurants within 5-10min walking distance that’s foreign friendly, brand new hotel facility (beds were firm, staff was very friendly, overall facility very clean), free breakfast (western and American options were available and it was all delicious!), late night snacks (ramen and ice cream) available Cons: depending if there’s a tour group or not - the small/medium sized breakfast area can be very busy until 8:30am and you would need to wait, shower curtain has a musty smell if not aired out properly Wouldn’t hesitate to stay here again

Basic accommodations. Busy hotel with large bus tours, making breakfast area full with waiting list. Long elevator wait times. Staff very polite. Would choose somewhere else next time

Good price for the value and walkable to all major attractions. The breakfast buffet is wonderful.

Very nice stay.

Fantastic find and a really nice room. Close to the train station. Modern and efficiently outfitted. Laundry rooms available with ample machines unlike some other establishments. Highly recommended. The free desert or ramen each night was great.

The breakfast had a good variety catering for western tastes. The room was too small for 2 people. The double bed had walls on 3 sides, no bedside table and only one bedside wall light. This was not great as my husband uses a Cpac machine when sleeping. Our bags were in the hallway. There was one small chair. We had booked a premium room as we wanted a bigger room after looking at the pictures on Expedia , not sure that's what we got as it was 1 of the 2 smallest rooms on our floor. When we spoke to reception we were told sorry but fully booked. My tip, perhaps book a twin room in this hotel. It was an easy walk from the station though.

Lovely stay at this hotel: Location was quiet and super convenient to train station, Matsumoto castle, and other sights. Staff was extremely kind and the breakfast had a lot of delicious options. Such a great town to stroll about! Would definitely stay here again!

Easy check in, great amenities, clean and quiet room, great breakfast

This was a comfortable stay and the staff were friendly and helpful. Location is a short flat walk to the station and mid way in the direction of the castle. The complementary breakfast was very much appreciated. An enjoyable stay.