KOKO HOTEL Premier Kumamoto

KOKO Hotel is conveniently located in a shopping and convention center, close to the castle and downtown areas. The room was very well equipped and large for Japanese standards. Staff very kind and helpful. I happily recommend the place.

Great location and service. We arrived early and was able to leave our luggages at the reception area until the check-in time. The hotel is right next to canal city so it's very convenient for shopping. The only negative thing I would say about this hotel is the cigarette smell at the reception area. You can smell it straight away after walking into the hotel. Instead of having the smoking room near the reception area, maybe they can try to relocate their smoking room to somewhere else?

Excellent location at the bus station. Walkable to Kumamoto castle; we could actually see it from our room! As with other Japanese hotels, toiletries were provided but this hotel went the extra mile - there were bath salts as well as hair serum capsules. So thoughtful!

convenience at shopping mapll

A nice newer hotel in downtown Kumamoto. It’s right on top of the Sakuramachi mall and the bus terminal, a very convenient location. Rooms are small but clean and comfortable. However, the lobby is on the 14th floor and there is no concierge or bellboy on the main entrance (which is actually on the second floor of the parking of the mall) and no signs outside on the streets, so it’s rather confusing for people driving using GPS to look for the hotel (it just tells you you have arrived on the street next to the mall, but there are no signs of the hotel outside the mall). Once you found the entrance to the parking of the mall and get into the mall, then it’s easy to see signs directing you to the hotel entrance.

I just loved staying here - it was the most comfortable hotel in my trip to kyushu. The hotel is new and clean, the furnishings and design has a luxurious feel, the pillows and bed was so comfortable that I slept well. The location is super convenient - I walked to all the main sights and shopping areas in Kumamoto, also it is located above the bus station and shopping mall - so it was easy to get to the Kumamoto train station and to get food. The last day was raining heavily, I was glad that I didn’t have to bring the luggage in the rain - it was all sheltered from the hotel to the bus to the train station. I could see the castle from my room, which made staying in very pleasant!

Convenient location from train station and buses and taxis.

The room is big by Japanese standard, very convenient and lots of shopping and food around. Great stay!

Other than slightly dusty, Koko is a great hotel. Easy accessible and located inside a modern mall.

Location was great, in a shopping mall. Room size works fine for a solo traveller. Room was also clean and amenities was provided on a self service basis at the reception. Only slight issue was it was slightly difficult to find the hotel, and it requires 2 change of lifts to reach the room

Hotel feels recently built or rennovated, rooms are very good size with great view of Kumamoto castle. Shower area was slightly dirty, could have been cleaned better.

Hotel is in a shopping mall and it’s very convenient from Kumamoto Station either by bus or local tram within 10-15 mins. Our deluxe king room was spacious and well maintained. There’s shopping alley and eateries across the road which made the whole area very lively at night.

Excellent location!

This is by far the best hotel since we began our journey in Japan two weeks ago. Excellent location with many attractions just a few steps away. Highly recommended for folks visiting Kumamoto for the first time.

The room is clean & nice.

Rooms are small. Checkin staff was rude and unfriendly. Not friendly for elderly travellers. I would not recommend this hotel if you are travelling with family.

Excellent location for travelers reaching Sakura bus station in minutes as well as various shopping options in the building. Room is clean and with decent space. There was smell on the first day of stay perhaps due to the recent refurbishment but it turned to be okay with the air purifier provided in the room.

I have stayed at this hotel many times, and loved it every time. If it had self-service laundry I would stay here every time!

The hotel offered me a room with good view of Kumamoto Castle and at higher floor as per my previous request. I’m so happy and thankful for entertaining my request. Thank you so much! The hotel is quite new and so convenient just right above the shopping centre - Sakuramachi and the bus terminal.

This one of 2 top choices for me! The only thing missing is self-service laundry